Northwest Bulgaria All inclusive Vacations

Property in excellent condition

Very friendly staff, convenient location to airport

Clean, spacious, comfortable and convenient.

The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.

Great location and friendly staffs. The room is spacious but kind of outdated.

Great hotel near all areas of Sofia for shopping etc

Perfect location in centre of Sofia within walking distance to everything. Only drawback is there is no official parking & drop-off area which was inconvenient. The property itself is wonderful with newly renovated modern rooms and smart features. Breakfast is wonderful and would recommend. We did not try the lunch/dinner options.

They didn't warn people that the air conditioners weren't working in the hotel and it was terribly stuffy,the bathroom was terrible dirty it wasn't cleaned well around the corners the joints in the bathtub. The reception staff were great.