Suwakyo Promenade All inclusive Vacations

The staff were incredibly attentive, polite, and went out of their way to help us.

Clean room, friendly staff

It was bigger than most rooms in Japan

Nice, large room with a small kitchen. Very clean and staff was very helpful. Conveniently located near two train stations and easy to get to from the airport on the TCAT shuttle bus. Would definitely stay here again and highly recommend.

The rooms were excellent and we really appreciated the friendly service

One of the most beautiful places we have ever stayed. Such a wonderful place to start and finish our days. Walking the Japanese garden trails amongst the mist and water features was so stunning and so peaceful. The experience cannot describe in words.

Booked a night here for my boyfriend birthday and it was absolutely amazing! From the staff to the views and services! Definitely coming back again 😊

I’m a bit amused to be asked for a review of this hotel. The first time I stayed here, more than ten years ago, I already gave them a stellar review. Over the ensuing years I wrote a few more, each one as stellar as the next. So let me not waste time repeating myself here. I cannot find fault with ANYTHING. Facilities, cleanliness, quality of service from housekeeping to front desk to restaurant to concierge to bell captain, everything was essentially perfect. I’ll point out two things to be specific. When I first got to the room I unpacked and put my toothbrush stuff into a glass near the bathroom sink. The next morning, housekeeping clearly didn’t like how I piled everything into that glass. So a small linen cloth was provided and the items were nicely laid out on it. This not only looked good but also made everything more functional. The same thing was done for the items I put on the desk. Then there was what the concierge did to secure four dinner reservations for me. Reservations at high end, award-winning restaurants in Tokyo is particularly difficult. It took literally several months to get this done, but they did it. Everything was followed up perfectly, nothing was forgotten even if it’s many weeks into the future. Then at check-in, I was given an envelope with all the pertinent information laid out logically and carefully. I can go on and on about other services, but I think I’ve made my point.

The staff were incredibly attentive, polite, and went out of their way to help us.

Clean room, friendly staff

It was bigger than most rooms in Japan

Small rooms but that’s normal for Tokyo there wasn’t anything special about it

Clean room, friendly staff

Really lovely room and nice staff. We had everything we needed and more. The TVs were easy to set up on Youtube for our daughter and the kitchen was well equipped so it was easy to have meals in our room. There are convenience stores and pharmacies very nearby and a vending machine next to the entrance. It was great to be able to leave our luggage there on our last day for free, and everything felt very safe. Recommend!