Fünf-Seen-Land All inclusive Vacations

Terrible location. Neighborhood is very bad. As a tourist walking back to the hotel from the old city after dinner at night you feel very unsafe.

Quaint German Hotel. Great restaurant. We had a fantastic dinner the night of check-in. Unfortunately, we did not stay as we encountered what looked like cockroaches in our room and when we approached the front desk were told "they are not cockroaches" "they are wood bugs from the garden". In this day and age with the internet giving identification capabilities instantly I read "cockroach" and was on the way out. The girl at the front desk then gave me a room in the front of the Hotel w/o a "Garden Room" window. This room had been smoked in and with my asthmatic condition I could not stay especially when I found the same bugs under my nightstand. Come to find out (when I got back stateside) these are Ectobius vittiventris. the Amber Wood Cockroach, Amber Forest Cockroach, or Garden Cockroach. Which are not a storage pest, and completely harmless to humans as they feed only on decomposing plant. Without window screens and no A/C they will be there. I went back the next morning (after finding a great clean bugless hotel at midnight a short drive away) asking for a refund and was summarily dismissed and denied. I did not stay in the Hotel nor eat the "great breakfast" I paid for. Had the management (very combatant) not been insistent the bugs were not cockroaches; and better informed me, I would have stayed and not lost close to a thousand dollars!

Overall, we had a great stay and the hotel was very clean. The staff were also very friendly and helpful. The only thing we didn’t like about this hotel was the location. We would have liked being closer to more restaurants, shopping and sights.

I really appreciated the complimentary minibar. The room was a decent size and quite satisfactory. Most importantly, when I checked in—a time when I was in a difficult spot after losing my mobile phone—a staff member (I’m not sure if they were a part-time employee or not) went out of their way to help me, providing directions and other assistance that proved incredibly useful. Breakfast was good, too, and the coffee was a real pick-me-up. The weather was a bit chilly, so it was a shame that the heating didn't seem to be working.

Best hotel in Munich with a great location. Super helpful and friendly staff in the heart of Old Town. Would recommend to all.

Clean rooms, around 8 minutes walk to train station, beds will need an upgrade.

Julia at the desk is wonderful!! She went above and beyond to help us.