Dagana Department All inclusive Vacations

Friendly staff, clean room…10/10, highly recommend.

Super friendly and helpful staff. Rooms were nice but the sheets on the bed were a bit rough.

This apartment was perfect for what we needed. It is central to many parts so you could walk if you wanted. We did rent a car so it was great that free parking for 2 spots was available. It was clean and had everything we needed for our short stay. I'd likely come and stay again when I am back in the area

Arriving, I struggled to get my luggage up the steep stairs & was surprised that the guy at the top, who was standing there watching me, didn't offer to help. He opened the door & that was the extent of it. I was told my room would be ready in less than an hour so when an hour came & went I checked in again at the front desk and the young man immediately said it wasn't ready yet. I then decided to sit in the lobby instead of out by the pool, and within a minute, the room magically became ready. Overall the rooms are nice and huge and Laura was great at resolving an issue with an employee looking into my window. It would have been nice to have someone mention the ipad turned off all the lights, I fumbled around way too long looking for switches that didn't exisit. I was surprised at how many kids were playing in the pool morning noon & night considering it felt like a more adult/boutique vibe hotel. I didn't feel like I could swim and relax. The breakfast cost is very high, and the eggs in my omelet were overcooked. It came with a side of bacon, but instead, the chef put it in my omelet, and it was chewy. The sweet paprika overwhelmed the side of potatoes so overall I ate about 3 bites and left the rest. $68 later after a $12 cup of coffee & tip I came away vowing never to eat there again. Upon departure, I again wrestled my luggage downstairs by the pool as an employee who had a vacuum in the walkway didn't offer to help. Overall, I'd say the service was poor for the price.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Friendly staff, clean room…10/10, highly recommend.

The room and facility was nice but there were no toiletries, not enough towels, bedding. It felt a little baren

Great staff, best location, beds were super comfy, the free breakfast was fine, even for me (gluten free)—scrambled eggs, bacon, hash browns, yogurt, bread and bagels, juice, coffee and tea. The only note, I traveled w a friend of mine and the sink area is in the room with no door. Then the door to the toilet/shower doesn’t close well—there’s open space around the door which is awkward. You can hear everything from the bathroom so I kept my playlist on loud.

The wifi was not very good, couldn't watch vidio on my phone. I was there Wednesday to Saturday. Saturday morning was the only time the water got hot. The rest of the time kinda warm.

Very convenient location. Very kind and helpful staff. Our room had wet carpeting upon arrival, the toilet gurgled all night and there was a clanging noise all night like a banging on pipes.

Staff was awesome and helpful