Ersha Island Adventure Vacations

The cleanliness the staff are all incredible, so helpful they go above and beyond to help you with anything you need. the room is clean and spacious; breakfast is delicious and very convenient the best place to stay.

I enjoyed my stay, the employees were polite and friendly.

The airport pickup service took us to the wrong hotel location even though we communicated with the hotel directly on expedia.

The room was tired and worn out, but clean. The location is first class - close to Beijing Road and everything you need. The hotel is tricky to find on foot If you enter through the mall, stay on the ground floor and head out the back past the escalator. If you take the metro head to exit D, and take the first left - don't go up the steps to the street. There is an escalator that leads directly to the hotel.

Excellent stay, check in staff was kind. Check in was smooth, the staff even brought us all the way to the room and helped us set up our wifi. Room was clean, amenities were there, checkout was smooth. Hotel was fairly close to everything. Would recommend to stay here. Good price and good location.

Hotel housekeeping was excellent. Especially Cathy, Miho and Maureen. Had no issues with the room being kept clean and laundry done and returned in timely manner.

Food expensive, everything else is ok

I accidentally injured my forehead ( hit on the edge of the luggage rack) and the staff were very prompt to help me get a premium Didi to the nearest hospital. When I returned to the hotel, they have removed the luggage rack and added anti-slip mats in the toilet for my safety and even gave me complimentary fruits and a get well card. Thank you so much!

I enjoyed my stay, the employees were polite and friendly.

Staff was friendly. Spacious room and bathroom. Bed was huge and comfortable. location is good, near metro and bus station, convenient store, restaurants all within short walking distance.

The airport pickup service took us to the wrong hotel location even though we communicated with the hotel directly on expedia.