Franciacorta Wine Area Adults Only Vacations

Great location, wonderful breakfast and the man making espresso drinks was the best! I was disappointed in the room size, bathroom and overall condition. Staff was courteous and helpful

They do not clean the room or change towels.

Great hotel, except for the room service food. Service was good too, but I didn’t really like feeling pressured by the in room dining staff to leave a cash tip. Granted, when he asked he was polite about it, but it was just kind of annoying. Otherwise, beautiful hotel rooms, property. Very clean and modern

Nice clean rooms. Helpful and attentive staff. Wonderful breakfast. Perfect location.

Great staff but struggled with room temperature

Great hotel, except for the room service food. Service was good too, but I didn’t really like feeling pressured by the in room dining staff to leave a cash tip. Granted, when he asked he was polite about it, but it was just kind of annoying. Otherwise, beautiful hotel rooms, property. Very clean and modern

Wonderful property and staff was top notch! Location is a 10 out of 10 spot .

Exceptional property, but overall experience was marred by suboptimal interactions/service. Staff seemed like they were genuinely trying, but disorganized and inexperienced. Not nearly as polished as other top hotels in Milan. Will probably stay the Mandarin Oriental, Bvlgari, or Armani again before I would return to The Portrait, which is a shame because the hard product is excellent.

Very dated decor plus broken air conditioning

The beds are quite uncomfortable and it was really cold. They told me legally they couldn’t turn on the heat.

Good location walking distance to Piazza Duomo. Hotel is nice and clean except you can hear the rush of flowing water from the wall. Good breakfast in their restaurant located on the top floor with excellent views. Staff was helpful except during check in when I mentioned that I have Expedia VIP status, they kind of just laughed and said “Ok, so?” I told them I’m supposed to mention it when I check in. Anyway, I asked again later on in the day and I was told to just pick a bottle of wine or prosecco from the mini fridge. There were no wines in the fridge. There was a small bottle of Prosecco so I just didn’t bother at all.

So close to airport and offered a shuttle. Great dining options and lovely hotel

Great hotel, except for the room service food. Service was good too, but I didn’t really like feeling pressured by the in room dining staff to leave a cash tip. Granted, when he asked he was polite about it, but it was just kind of annoying. Otherwise, beautiful hotel rooms, property. Very clean and modern

Great location, close to Central station. Lots of dining options in the area. Metro station is near by. You can walk to city center in 20 minutes. Hotel amenities are pretty basic. Staff is pleasant and very helpful. Overall, it was convenient for me for a short visit in Milan. Nothing fancy, but affordable, decent and convenient. Area is safe. Location is a plus!!! Will def stay there again.