Dagmar - Lakeridge Adults Only Vacations

The staff is fantastic. The hotel itself however, is old. Damage on the walls and doors is visible. The elevators are quirky, the toilets temperamental and the walls thin. There is no soundproofing between rooms. The gym needs an overhaul. I did love the full service restaurant and lounge and there are many dining options in the area.

We had an excellent family stay, we've stayed at several hotels in the downtown Toronto and RIU Plaza has been our best experience so far. The staff are amazing, very friendly and accommodating. Calls for maintenance (blocked shower drain) and extra pillows etc were answered and remedied in minutes. Breakfast was delicious with lots of options, dinning staff were very attentive, efficient and friendly. There was always a smile greeting you at the door or sending you on your way. Check in and out were a breeze. Rooms were very clean, beds comfortable, had a surpise view of the CN tower which you were able to see laying in bed. I will be staying here again.

Had a great stay at One King West. Staff was very friendly and helpful. Location is perfect-easy to walk around and find what you need. We stayed on the 39th floor and had an incredible view. Hotel was clean and room was comfortable.

Great service and amenities

Amazing hotel, great staff. Clean, comfortable and quiet. Prompt airport shuttles. Only complaint would be that the parking isn’t secure. Anyone could come into the property and steal it (which is more and more common these days).

excellent property, comfortable junior suite.

The staff is fantastic. The hotel itself however, is old. Damage on the walls and doors is visible. The elevators are quirky, the toilets temperamental and the walls thin. There is no soundproofing between rooms. The gym needs an overhaul. I did love the full service restaurant and lounge and there are many dining options in the area.

We had an excellent family stay, we've stayed at several hotels in the downtown Toronto and RIU Plaza has been our best experience so far. The staff are amazing, very friendly and accommodating. Calls for maintenance (blocked shower drain) and extra pillows etc were answered and remedied in minutes. Breakfast was delicious with lots of options, dinning staff were very attentive, efficient and friendly. There was always a smile greeting you at the door or sending you on your way. Check in and out were a breeze. Rooms were very clean, beds comfortable, had a surpise view of the CN tower which you were able to see laying in bed. I will be staying here again.

Had a great stay at One King West. Staff was very friendly and helpful. Location is perfect-easy to walk around and find what you need. We stayed on the 39th floor and had an incredible view. Hotel was clean and room was comfortable.

Convenient and nice area to stay

We had an excellent family stay, we've stayed at several hotels in the downtown Toronto and RIU Plaza has been our best experience so far. The staff are amazing, very friendly and accommodating. Calls for maintenance (blocked shower drain) and extra pillows etc were answered and remedied in minutes. Breakfast was delicious with lots of options, dinning staff were very attentive, efficient and friendly. There was always a smile greeting you at the door or sending you on your way. Check in and out were a breeze. Rooms were very clean, beds comfortable, had a surpise view of the CN tower which you were able to see laying in bed. I will be staying here again.

Had a great stay at One King West. Staff was very friendly and helpful. Location is perfect-easy to walk around and find what you need. We stayed on the 39th floor and had an incredible view. Hotel was clean and room was comfortable.