West Bank Adults Only Vacations

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

The room was super nice and comfortable, my favorite part was the toilet though, which as I'm writing that makes me laugh since I know I have never written a review on a toilet at a hotel before! But it has the super fancy toilet that does everything that you would love a toilet to do! The hotel itself was nice and quiet and very clean! I loved having a freezer too! I will opt to stay here for my next trip to Vegas!

didn’t try the breakfast

Excellent service, friendly staff and was able to extend check out after running my marathon. Will always book here when running the LA marathon

Excellent service, friendly staff and was able to extend check out after running my marathon. Will always book here when running the LA marathon

didn’t try the breakfast

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

The food was good..the drinks were awesome..A/C was perfect

Excellent service, friendly staff and was able to extend check out after running my marathon. Will always book here when running the LA marathon

Beautiful location and all staff were extremely friendly and helpful. Small details were attended to as well. Would definitely come back here.

Clean room w/ a shower.

No a/c. Everything else was perfect, but the lack of a/c was an issue. I couldn't get that good hotel sleep because it was so hot and uncomfortable in my room. Even the lobby was hot. It just made no sense. Out of 5 stars, I'd give the place 2 out of 5 simply due to no a/c. I took cold showers multiple times. I just hated it.

didn’t try the breakfast