Zwammerdam Vacations from ￥159,834

Hotel in a great location, literally by dam square. Hotel is cosy and linen/towels all clean. Breakfast given it was included was decent and set you up for the day. Rooms are a bit dated but for the price and the location, it was great.

Good breakfast in terms of quality and variety. However, expensive if you are not eating a lot. Rooms lovely. All staff were exceptional. We particularly enjoyed the bar, which was private for residents.

Cons: We did not receive the VIP access upgrade. Our room was on the first floor in the front. It did not have the promised view of Amsterdam city. It was loud every night. I feel the hotel did not live up to its advertising for what we booked. We did get one free buffet breakfast in lieu of the upgrade. It would have been nice to at least get a higher floor or a room on the canal side. Disappointing in that the VIP access was a bust. PROS: The staff were very friendly. A big shout out to the omelette lady and Nadia in the bar. Elena in guest relations was also very nice. The breakfast buffet was excellent. The amenities were lovely - water available on each floor at all times, fun treats in the lobby, nice gym, very convenient location. The room was a nice size for the three of us. The hotel was very clean. I would definitely recommend the hotel but make sure you get what is advertised and what you paid for in terms of the room.

The staff were excellent throughout my stay—very professional, welcoming, and attentive. Breakfast was very good, with a wide selection and good quality. However, there were a few drawbacks. In the breakfast area, the cooking smells tended to stick to clothes, which was uncomfortable. Additionally, the air conditioning in the room was not cooling properly and felt warm. Our room also had a limited view, and there was some noticeable noise at times. Overall, it was a good stay, mainly due to the quality of service and breakfast, but addressing these issues would significantly improve the guest experience.

Staff was wonderful and very friendly. Hotel is very convenient.