Small Luxury Hotel Ambassador Zürich

4.5 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Small Luxury Hotel Ambassador Zürich

Exterior
Terrace/patio
Ambassador Deluxe | View from room
Meeting facility
Meeting facility
Small Luxury Hotel Ambassador Zürich in Old Town offers cocktails at the bar and al fresco dining at Silk restaurant. Steps from Bahnhofstrasse shopping and ETH Zurich, guests enjoy the charming terrace, bike rentals, and helpful staff after exploring.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Ambassador Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ambassador Classic Plus

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Ambassador Superior

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Classic

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Ambassador Superior Plus

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
8008, ZH, Zürich, Falkenstrasse 6

What's nearby

  • Zürich Opera House - 3 min walk - 0.3 km
  • Bahnhofstrasse - 8 min walk - 0.7 km
  • Kunsthaus Zurich - 9 min walk - 0.8 km
  • Zurich Town Hall - 12 min walk - 1.1 km
  • ETH Zurich - 17 min walk - 1.4 km

Getting around

  • Opernhaus Tram Stop - 2 min walk
  • Zürich Limmatquai Station - 13 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Pumpstation - ‬2 min walk
  • ‪Babus - ‬2 min walk
  • ‪Silk Lounge & Bar - ‬1 min walk
  • ‪Santa Lucia Corso - ‬3 min walk
  • ‪Tibits - ‬1 min walk

About this property

Small Luxury Hotel Ambassador Zürich

Luxury hotel near Zürich Opera House
Located close to Kunsthaus Zurich and Zurich Town Hall, Small Luxury Hotel Ambassador Zürich provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Silk, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), an electric car charging station, and free newspapers
  • A computer station, coffee/tea in the lobby, and an elevator
  • A front-desk safe, a porter/bellhop, and a vegetable garden
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Small Luxury Hotel Ambassador Zürich boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 50 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Silk

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1898
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 50 per day
  • Pet fee: CHF 50 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ambassador à l’Opéra
Ambassador à l’Opéra Zurich
Small Luxury Hotel Ambassador
Hotel Ambassador à l’Opéra Zurich
Small Luxury Ambassador L'Opera
Small Luxury Ambassador L'Opera Zurich
Small Luxury Hotel Ambassador L'Opera
Small Luxury Hotel Ambassador L'Opera Zurich
Small Luxury Ambassador Zürich
Small Luxury Ambassador
Small Luxury Hotel Ambassador a L'Opera
Hotel Ambassador à l’Opéra
Small Ambassador Zurich Zurich
Small Luxury Hotel Ambassador Zürich Hotel
Small Luxury Hotel Ambassador Zürich Zürich
Small Luxury Hotel Ambassador Zürich Hotel Zürich

Frequently asked questions

Is Small Luxury Hotel Ambassador Zürich pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Small Luxury Hotel Ambassador Zürich?

Self parking is available for CHF 50 per day. Limited spots are available.

What time is check-in at Small Luxury Hotel Ambassador Zürich?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Small Luxury Hotel Ambassador Zürich?

Check-out is at noon.

Where is Small Luxury Hotel Ambassador Zürich located?

Located in Old Town Zürich, this luxury hotel is within a 10-minute walk of Zürich Opera House and Bahnhofstrasse. Kunsthaus Zurich and Zurich Town Hall are also within 15 minutes. Opernhaus Tram Stop is only a 2-minute walk and Stadelhofen Station is 3 minutes.

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Small Luxury Hotel Ambassador Zürich Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 371 out of 514 reviews
Rating 8 - Good. 115 out of 514 reviews
Rating 6 - Okay. 18 out of 514 reviews
Rating 4 - Poor. 6 out of 514 reviews
Rating 2 - Terrible. 4 out of 514 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
clean well-equipped room, great shower, windows that opened for fresh air
Stayed 1 night in Sep 2025

10/10 Excellent

Selena Ashley

Fantastic and cozy
Stayed 1 night in Jul 2025

10/10 Excellent

Anastasija Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxury boutique hotel that has all you could want in your time in Zurich for a reasonable price. Excellent dining, clean and comfortable rooms and bed, a wonderful shower with excellent soaps and shampoo, great service and concierge, in a gorgeous area of Zurich and within walking distance of everything. It is quiet as well. I was delighted with my stay at the Ambassador and will definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff pleasant and accomodating. Would stay.here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel. Well located the bath towels and linens are very quality.
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beautiful decor in the room. Very comfortable stay - slept well as room was dark and very quiet even though we were near the elevator. Great shower!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property. Completely remodeled, very clean and comfortable rooms and baths. Great location
Stayed 2 nights in Jun 2023

10/10 Excellent

Kaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love!

Awesome! Hotel was extremely clean and welcoming staff. Great location and would come back!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ambassador is a great choice

The hotel is perfect for both business and pleasure. Newly refurbished, great location and friendly staff. I can warmly recommend the Ambassador.
Stayed 1 night in Oct 2024

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
I Like the Charme and all rooms are clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and facilities at this hotel. All my requests were catered to promptly and my room was very comfortable. I wouldn't think twice about staying here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Introduction to Switzerland

Lovely hotel close to the Opera House and nearby to old Zurich. A perfect location to begin an exploration of Switzerland. Staff was very friendly and accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and cute!
Stayed 2 nights in Mar 2023

2/10 Terrible

Sabina

Disliked: Staff & service, amenities, property conditions & facilities
This hotel had little to no customer service. They didn't give us information, nor did they have a concierge. The beds were rock hard, and the AC didn't go below 20 degrees celsius. When we asked for lighter blankets, they turned up with warmer blankets. Truly disappointed. Not worth the price.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall staff is businesslike and not very friendly. Lighting in restaurant too bright and like a coffee shop-hostess seemed in a rush even with low volume. It would take very little to give this place a rave-the location and basic amenities are excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel brings you the service and beauty of a luxury hotel for much less. Recently renovated, you’ll enjoy marble sinks, blond oak floors and, depending on the room, lovely views of Zurich and its namesake lake. Right next to the Opera House and a short walk into the center of everything, you get the best of both worlds - relaxation and bustle - as you choose. Carmen checked me in and was a delight after 24 hours of travel and airports. She went above and beyond! What a gem!
Stayed 1 night in Nov 2023

10/10 Excellent

Elli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute room, tastefully decorated. What I liked the most was the staff. Especially the receptionist who greeted us, and the lady who came to pick up my laundry were very helpful and lovely. One only thing I didn’t like was that the wardrobe is one of those shelves style ones that do not have a door. So you can see the clothes you hang, and that makes the room look a bit messy and less classy. It’s a minor detail and I still loved the hotel. I’d happily come back.
Stayed 1 night in Aug 2024

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
This is a four star hotel—as expected. Clean, comfortable, nice rooms. We were upgraded to one of the largest rooms looking over the Zurich opera house and surrounding. I saw some rooms appeared much smaller. It is an historic building that has been nicely renovated as a hotel. We stayed five nights, in Zurich to visit friends. Location is perfect for central Zurich. Across from Opera house. Near central trolley plaza and trains. Restaurant is elegant and very expensive, but food is rather average. Four blocks away one finds cheap food stalls near the trolley. Staff of hotel were pleasant. We had few needs of them. Beds were on soft side. Room was very quiet despite looking out on the city. Just be aware Zurich is very expensive. You will figure that out quickly.
Stayed 5 nights in Oct 2025

8/10 Good

HAKKI NACI

Liked: Cleanliness, property conditions & facilities
Room was spotless. Reception was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well appointed rooms with modern style. Balcony with seating had charm. Nespresso machine was nice touch. Black out metal mechanized shades were unique. Bedding and mattress were really comfy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent. Room was super clean. We got a smaller room and that was a bit tight but there are larger rooms. Would stay again
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay. Elegantly appointed and very efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

Efsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful stay! We had an amazing experience at this beautiful hotel in Zurich. Everything was perfect – from the elegant atmosphere to the exceptional service. The staff were incredibly kind, attentive, and professional, making us feel truly welcome from the moment we arrived. One of the highlights of our stay was the lovely birthday gesture they made for my daughter – it was such a thoughtful and heartwarming surprise that made our trip even more special. Thank you for making our time in Zurich so memorable. We would love to come back again soon! Efsun
Stayed 2 nights in Jul 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds luxurious pillows were just what we needed after touring for ten days. Very handy location to inner city and to lake and river tours
Stayed 2 nights in Jul 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Alles perfekt, vielen Dank
Stayed 1 night in May 2025