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Small Luxury Hotel Ambassador Zürich

4.5 star property
Zürich's Old Town blends historic charm with modern touches like electric car charging, creating a perfect base for exploring Switzerland's largest city

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Small Luxury Hotel Ambassador Zürich in Old Town offers cocktails at the bar and al fresco dining at Silk restaurant. Steps from Bahnhofstrasse shopping and ETH Zurich, guests enjoy the charming terrace, bike rentals, and helpful staff after exploring.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Ambassador Deluxe

Ambassador Deluxe | View from room

Ambassador Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ambassador Classic Plus

Ambassador Classic Plus | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Ambassador Classic Plus

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ambassador Superior

Ambassador Superior | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Ambassador Superior

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Classic

Ambassador Classic | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Ambassador Classic

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Ambassador Superior Plus

Ambassador Superior Plus | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Ambassador Superior Plus

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Old Town Zürich, a neighborhood in Zürich, Small Luxury Hotel Ambassador Zürich is in a shopping district and near the beach. Zürich Opera House and Kunsthaus Zurich are cultural highlights, and travelers looking to shop may want to visit Bahnhofstrasse and Lindt & Sprüngli Chocolateria. Looking to enjoy an event or a game? See what's going on at Letzigrund Stadium or Hallenstadion. Spend some time exploring the area's activities, including golfing. Visit our Zürich travel guide
Map
8008, ZH, Zürich, Falkenstrasse 6

What's nearby

  • Very close to the shores of Lake Zurich the building sits on a large public square. Very clean and nice area.
    Zürich Opera House
    3 min walk - 0.3 km
  • Bahnhofstrasse showing a city and street scenes
    Bahnhofstrasse
    8 min walk - 0.7 km
  • Kunsthalle Zurich
    Kunsthaus Zurich
    9 min walk - 0.8 km
  • Zurich Town Hall featuring heritage elements and a bay or harbor
    Zurich Town Hall
    12 min walk - 1.1 km
  • Main building of ETH Zurich #architecture
    ETH Zurich
    17 min walk - 1.4 km

Getting around

  • Opernhaus Tram Stop
    2 min walk
  • Zürich Limmatquai Station
    13 min walk
  • Zurich Airport (ZRH)
    26 min drive

Restaurants

  • Zürcher Wienachtsdorf
    2 min walk
  • Collana Bar e Caffè
    2 min walk
  • Babus
    2 min walk
  • Santa Lucia Corso
    3 min walk
  • Brasserie Schiller
    2 min walk

About this property

Small Luxury Hotel Ambassador Zürich

Luxury hotel near Zürich Opera House
Located close to Kunsthaus Zurich and Zurich Town Hall, Small Luxury Hotel Ambassador Zürich provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Silk, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), an electric car charging station, and an elevator
  • Smoke-free premises, concierge services, and a computer station
  • A 24-hour front desk, a front-desk safe, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Small Luxury Hotel Ambassador Zürich boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 50 per day)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Silk

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1898
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 50 per day
  • Pet fee: CHF 50 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ambassador à l’Opéra
Ambassador à l’Opéra Zurich
Small Luxury Hotel Ambassador
Hotel Ambassador à l’Opéra Zurich
Small Luxury Ambassador L'Opera
Small Luxury Ambassador L'Opera Zurich
Small Luxury Hotel Ambassador L'Opera
Small Luxury Hotel Ambassador L'Opera Zurich
Small Luxury Ambassador Zürich
Small Luxury Ambassador
Small Luxury Hotel Ambassador a L'Opera
Hotel Ambassador à l’Opéra
Small Ambassador Zurich Zurich
Small Luxury Hotel Ambassador Zürich Hotel
Small Luxury Hotel Ambassador Zürich Zürich
Small Luxury Hotel Ambassador Zürich Hotel Zürich

Frequently asked questions

Is Small Luxury Hotel Ambassador Zürich pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 50 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 50 per day. Limited spots are available.

What time is check-in at Small Luxury Hotel Ambassador Zürich?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Small Luxury Hotel Ambassador Zürich?

Check-out is at noon.

Where is Small Luxury Hotel Ambassador Zürich located?

Located in Old Town Zürich, this luxury hotel is within a 10-minute walk of Zürich Opera House and Bahnhofstrasse. Kunsthaus Zurich and Zurich Town Hall are also within 15 minutes. Opernhaus Tram Stop is only a 2-minute walk and Stadelhofen Station is 3 minutes.

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Reviews

Small Luxury Hotel Ambassador Zürich Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 384 out of 530 reviews
Rating 8 - Good. 117 out of 530 reviews
Rating 6 - Okay. 19 out of 530 reviews
Rating 4 - Poor. 6 out of 530 reviews
Rating 2 - Terrible. 4 out of 530 reviews

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was perfect. No complaints. Was able to check-in early. They upgraded our room and the service was great.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
clean well-equipped room, great shower, windows that opened for fresh air
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent. Room was super clean. We got a smaller room and that was a bit tight but there are larger rooms. Would stay again
Stayed 4 nights in Sep 2025

8/10 Good

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quiet, clean, and comfortable but small. Breakfast was not particularly good. I would suggest eating elsewhere. Staff were mostly very friendly and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds luxurious pillows were just what we needed after touring for ten days. Very handy location to inner city and to lake and river tours
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice and comfortable rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and wonderful staff. Located in a great part of town, and the hotel restaurant was lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Catheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel in great location

Great staff. Very helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location and very nice stay. The air con was a bit lacking however windows open worked well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anastasija Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxury boutique hotel that has all you could want in your time in Zurich for a reasonable price. Excellent dining, clean and comfortable rooms and bed, a wonderful shower with excellent soaps and shampoo, great service and concierge, in a gorgeous area of Zurich and within walking distance of everything. It is quiet as well. I was delighted with my stay at the Ambassador and will definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, easy to get around, clean, safe and excellent staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Panagiota

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception, room was comfortable and well thought out.
Stayed 1 night in Nov 2024

10/10 Excellent

Efsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful stay! We had an amazing experience at this beautiful hotel in Zurich. Everything was perfect – from the elegant atmosphere to the exceptional service. The staff were incredibly kind, attentive, and professional, making us feel truly welcome from the moment we arrived. One of the highlights of our stay was the lovely birthday gesture they made for my daughter – it was such a thoughtful and heartwarming surprise that made our trip even more special. Thank you for making our time in Zurich so memorable. We would love to come back again soon! Efsun
Stayed 2 nights in Jul 2025

10/10 Excellent

Sufen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff every time I stay here and personalised service
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Liked: Amenities, property conditions & facilities
The staff was excellent and a great location
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff pleasant and accomodating. Would stay.here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Loved my stay! Central location next to Zurich lake, great views from room balconies, room interior was brand new.
Stayed 1 night in Jun 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and room was very clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful small hotel. Clean and staff is very lovely.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location next to lake Zurich and walkable for great restaurants and shopping. We especially appreciated the helpful staff!
Stayed 2 nights in Oct 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and staff was very welcoming. Stocked mini bar on arrival was a nice surprise!
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beautiful decor in the room. Very comfortable stay - slept well as room was dark and very quiet even though we were near the elevator. Great shower!
Stayed 2 nights in Oct 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times. Love it! Incredibly clean and wonderful staff!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love!

Awesome! Hotel was extremely clean and welcoming staff. Great location and would come back!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jin-Ah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute boutique hotel

Very cute small hotel in a great location in Zurich. Loved the quality of all the furnishings, detail and the whole experience!
Stayed 1 night in Nov 2023