Zip Borneo

Lovely hotel with lovely staff, there's an Orange store (very similar to 7 11) , an Indian restaurant and a cafe all in the vicinity. The only negative is the location as you'll have to take a Grab to travel around Kota Kinabalu.

Great location. The apartment was very clean and had everything we needed for our stay. Would highly recommend.

Unfortunately, our stay at The Aru was disappointing. Cleaning was never completed on time, and when the apartment was cleaned, items were regularly missed or left undone. The overhead shower did not work, and we also experienced problems with the hot water. Communication from the staff was poor, with little effort made to keep us updated or resolve the issues. The service felt very cold and unwelcoming. The property has potential, but the maintenance, housekeeping and customer service need significant improvement.