Zinndorf Vacation Rentals

"Sehr freundliche und zuvorkommende Hotelangestellte "

"Yes"

"Clean and practical. Really only negative feedback is that the hotel lacks character - totally monochrome and the doors are tricky to open - very difficult to grip when your hands are cold. There's a construction site next door, however no noise whatsoever and room was neat and I liked the kitchenette, handy to have plates, glasses, cups, kettle and a coffee machine. Everything you need!"

"Room was clean. Good place to stop after arriving from the airport. Food/snacking options available in the lobby."

"Lovely hotel"

"The breakfast was poor. Small selection - I will nor recommand to use InterCityBerlin Nord due to the breakfast. The menu for dinner was mor like the menu you can have at a nerar by gas station."

"I loved the refillable water, especially the tap for sparkling water The breakfast is a bit overpriced for what it is but the staff kindly let me get some milk for my toddler and an Uber Eats delivery of a Subway meal cost less The room is lovely, neutral view with a little bit of the train station visible which the toddler loved Wifi is great, fast and available Shower was also great The receptionists are lovely too, with just 1 exception"

"Clean and very comfortable hotel. All staff courteous and helpful. Good choice for breakfast (continental) with plenty for everyone. Location excellent for U Bahn, literally 100 yards away. There is a direct S Bahn from the airport to Frankfurter Allee (the S85). Plenty other options also. I will be back in Berlin in the future and will definitely stay at this hotel again. And to top it all, the hotel itself is situated on the roof of a small shopping center. Brilliant."

"Dear Expedia Customer Support, I am writing to formally raise a complaint regarding my recent Valentine’s trip to Berlin, which was booked through Expedia. My partner and I arrived at the hotel at approximately 1:30am after travelling, only to be informed that the Senior Suite I had paid for was no longer available. Without any clear explanation, we were told the room had effectively been downgraded. The receptionist was unable to provide a reason as to why the room I had booked and paid for had been given to another guest, nor could they explain how this situation had occurred. After being shown an alternative room, we were left with no real choice but to accept a standard room with a standard bed — significantly below the level of accommodation I had reserved and paid for. I requested either the correct room or a refund of the price difference, but this was refused. I find it completely unacceptable that a confirmed and fully paid booking was not honoured. The issues continued throughout the stay. During our three-night visit: No housekeeping attended our room. Bed sheets were not changed. The room was not cleaned at any point. On the second night, after returning late in the evening, we found the room untouched. The following day, we had to go down to reception and request fresh bed sheets and pillowcases ourselves. We were instructed to collect them from reception rather than having them delivered to the room, and I was forced to make the bed personally. While I "