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Aparthotel

Arena Suites

3.0 star property

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Arena Suites, located on Playa la Madera beach, offers a sunny coastal retreat. Guests can relax on the outdoor pool deck, enjoy drinks at the bar, and schedule massages. The property provides in-room WiFi and has a 24-hour front desk for seamless assistance throughout the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Double Beds

A beachside lounge with two lounge chairs and a small table, palm trees, and a view of the ocean.

Suite, 2 Double Beds

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, multiple pillows, bedside lamps, a small statue, and a decorative rug.

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A neatly made bed with pillows and a towel, a small table with a chair, and a view of the sea through a doorway.

Junior Suite, 1 King Bed, Jetted Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

A round table with chairs, a potted plant, and a white brick wall.

Family Suite, 2 Bedrooms

  • Bay view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Beach/ocean view

Superior Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Studio, 2 Double Beds, Kitchen

A hotel room with two beds, wooden headboards, and a red decorative wall hanging.

Family Studio, 2 Double Beds, Kitchen

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Suite, 1 King Bed, Partial Sea View

Comfort Suite, 1 King Bed, Partial Sea View | Hypo-allergenic bedding, in-room safe, laptop workspace

Comfort Suite, 1 King Bed, Partial Sea View

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Suite, 1 King Bed, Partial Sea View

Comfort Suite, 1 King Bed, Partial Sea View | Terrace/patio

Comfort Suite, 1 King Bed, Partial Sea View

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located on the beach, Arena Suites is in Playa la Madera, a neighborhood in Zihuatanejo. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Visit our Zihuatanejo travel guide
View more Aparthotels in Zihuatanejo
Map
4880, GRO, Zihuatanejo, Eva Samano de López Mateos s/n, Playa La Madera

What's nearby

  • A sunset over a beach with two people standing and looking at the horizon.
    Zihuatanejo Bay
    2 min walk - 0.2 km
  • La Madera Beach
    2 min walk - 0.2 km
  • Kioto Plaza
    3 min walk - 0.3 km
  • Archaeological Museum of the Great Coast
    5 min walk - 0.5 km
  • Municipal Market
    8 min walk - 0.8 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    16 min drive

Restaurants

  • Margaritas
    3 min walk
  • Taquería El Buen Pastor
    6 min walk
  • Terracita Beach
    6 min walk
  • El Arrayan
    3 min walk
  • La Tasca Bar & Tapas
    6 min walk

About this property

Arena Suites

  • Aparthotel near Zihuatanejo Bay
  • Close to La Ropa Beach, Arena Suites provides a terrace, a bar, and a restaurant. This aparthotel is a great place to bask in the sun with a beachfront location and beach massages. Guests can connect to free in-room WiFi.
  • Other perks at this aparthotel include:
    • An outdoor pool
    • A front-desk safe, concierge services, and a 24-hour front desk
    • Barbecue grills
  • Room features
  • All guestrooms at Arena Suites feature thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Kitchens with full-sized refrigerators/freezers, toasters, and cookware/dishes/utensils
    • 32-inch flat-screen TVs with Netflix and cable channels
    • Private yards, wardrobes/closets, and coffee/tea makers

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Property amenities

Beach

  • On a sandy beach
  • Beachside massages

Pool/Spa

  • Beachside massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: MXN 300 per day

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Outdoor areas

  • Barbecue grill
  • Terrace
  • Yard

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 10 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Arena Suites have a pool?

Yes, this property has an outdoor pool.

Is Arena Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Arena Suites?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Arena Suites?

Check-out is at noon.

Where is Arena Suites located?

Nestled on the beach, this Playa la Madera aparthotel is within a 10-minute walk of Kioto Plaza and Zihuatanejo Bay. La Madera Beach and Principal Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arena Suites Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 68 out of 122 reviews
Rating 8 - Good. 34 out of 122 reviews
Rating 6 - Okay. 11 out of 122 reviews
Rating 4 - Poor. 5 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

Reviews

Verified

8/10 Good

Rod

Liked: Cleanliness
Nice view from our balcony. Rooms were clean.our maid was awesome. Pool was small but nice with a view of the ocean
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Antony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, great pool, excellent location superb on site restaurant, staff where friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lanae

Clean rooms, friendly staff, excellent restaurant.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!
Stayed 11 nights in Dec 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities, communication
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
Stayed 19 nights in Feb 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, room comfort, communication

Arena Suites

Great spot right on the beach! The restaurant was excellent!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, communication
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
Stayed 9 nights in Mar 2024
Verified

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities, communication
We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Wally

Liked: Cleanliness, room comfort, communication

Great Location

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.
Stayed 3 nights in Dec 2023
Verified

4/10 Poor

Robin

Liked: Cleanliness, communication
Disliked: Room comfort

Miserable for price.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Joyce

Liked: Communication
Disliked: Amenities, property conditions & facilities
I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities, communication
Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Omayra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay. Not so accessible
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay and professional staff
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel ...
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can't say enough about the experience all top notch..5 Stars.. Impeccable service and accomodations ! I will stay nowhere else in Zihuatanejo...I love it..And with all the upgrades...It's an unforgettable to place to stay ! .5s
Breakfast with an ocean view ! 😁
What a beautiful place !
Breakfast in my outdoor kitchen area ! 😀
Stayed 7 nights in Oct 2025