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Hotel Helios

2.0 star property
Hotel with free parking, 9-minute walk to Krupowki Street

Choose dates to view prices

Hotel Helios, in the city center, offers a welcoming atmosphere with a cozy coffee shop and beautiful garden. Enjoy breakfast at the family-run Zakopiańskie Smaki restaurant, dine outdoors, or explore the nearby nature reserve. Free WiFi and 24/7 front desk service are available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Kitchen
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Quadruple Room, Non Smoking, Balcony

Family Quadruple Room, Non Smoking, Balcony | Down comforters, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Economy Double Room

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Free bottled water
Shared/communal kitchen
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Non Smoking, Private Bathroom

Standard Double or Twin Room, Non Smoking, Private Bathroom | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room, Non Smoking, Private Bathroom

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Private bathroom
Free bottled water
Shared/communal kitchen
Digital channels
  • 14 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Television

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
Digital channels
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Double or Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
Digital channels
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite | Down comforters, in-room safe, iron/ironing board, free WiFi

Comfort Triple Room, Ensuite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Down duvet
Private bathroom
Free bottled water
Shared/communal kitchen
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Non Smoking, Balcony

Down comforters, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Down duvet
Free bottled water
Shared/communal kitchen
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view) | Down comforters, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Free bottled water
Shared/communal kitchen
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Small Double Room with Small Bathroom (Parking view)

Small Double Room with Small Bathroom (Parking view) | Down comforters, in-room safe, iron/ironing board, free WiFi

Small Double Room with Small Bathroom (Parking view)

Highlights

Heating
Flat-screen TV
Down duvet
Portable fan
Private bathroom
Free bottled water
Shared/communal kitchen
Digital channels
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
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About the neighborhood

Map
34500, Lesser Poland, Zakopane, Sloneczna 2a

What's nearby

  • Krupowki Street - 6 min walk - 0.6 km
  • Tatra Museum - 8 min walk - 0.7 km
  • Gubalowka Market - 8 min walk - 0.7 km
  • Zakopane Aqua Park - 13 min walk - 1.1 km
  • Gubałówka - 14 min drive - 5.2 km

Getting around

  • Zakopane Station - 9 min walk
  • John Paul II - Balice Airport (KRK) - 93 min drive

Restaurants

  • ‪STRH - ‬9 min walk
  • ‪Villa Toscana - ‬7 min walk
  • ‪Gazdowo Kuźnia - ‬9 min walk
  • ‪Karczma Sabala - ‬9 min walk
  • ‪Karczma u Fiakra - ‬9 min walk

About this property

Hotel Helios

Hotel near Krupowki Street
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Helios. For some rest and relaxation, visit the sauna. The on-site local cuisine family restaurant, Zakopiańskie Smaki, offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to a playground and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
  • Luggage storage, outdoor furniture, and tour/ticket assistance
Room features
All guestrooms at Hotel Helios include amenities such as free WiFi and safes, in addition to free bottled water and room service.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Tubs or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Communal kitchens, baby baths, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: PLN 45 for adults and PLN 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zakopiańskie Smaki

Things to do

  • Bicycle storage
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Baby bath
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service
  • Shared kitchen access

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 400 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from July 12 to April 23

Property is also known as

Helios Zakopane
Hotel Helios Zakopane
Hotel Helios Hotel
Hotel Helios Zakopane
Hotel Helios Hotel Zakopane

Frequently asked questions

Does Hotel Helios have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Helios pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Helios?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Helios?

Check-out is at 11 AM.

Does Hotel Helios provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Hotel Helios located?

Located in the heart of Zakopane, this hotel is within a 10-minute walk of Krupowki Street, Tatra Museum, and Gubalowka Market. Zakopane Art Gallery and Polish Ropeways S.A. Dolna Gubałówka Station are also within 15 minutes. Zakopane Station is 9 minutes by foot.

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Hotel Helios Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 131 reviews
Rating 8 - Good. 55 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s walkable very close to shopping and dining. Nice rooms. Just be informed there is no elevator. Reception staff and hou selling are friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Dit is de ultieme plek om vanuit je hotelkamer uit te kijken over een groene vlakte en... het Tatra gebergte! Een hotel, stijl jaren 70'tig, ietwat gedateerd door gebrek aan lift en overvloedig vasttapijt. Maar de rust en het uitzicht vanuit de kamer, restaurant en terras, het vriendelijke personeel, zijn onbetaalbaar.
Stayed 4 nights in May 2025

10/10 Excellent

rasmus tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very good location and with beautiful view of the mountains.
Stayed 2 nights in Oct 2021

10/10 Excellent

HYEONGYEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설이나위치나 정말좋습니다! 다만 입구찾을때 살짝힘들어요! 다른건다 만족합니다,
Stayed 1 night in Oct 2021

8/10 Good

Hans jacob

Veldig fornøyd.⁰

Er kjempefornøyd med oppholdet på hotel Helios. Har bodd der flere ganger og har ingenting å utsette på stedet. Liker meg veldig godt der og er veldig fornøyd med personalet, restauranten og rommet. Så her kommer jeg tilbake så sant det er plass. I tillegg er det veldig billig i perioder utenom helga, så her trives jeg.
Stayed 5 nights in Sep 2021

8/10 Good

Polina

Liked: Cleanliness, staff & service, room comfort

Old school but nice

Great option for a budget hotel stay, walking distance from both station and downtown. Very nice view from the room!
Stayed 3 nights in Aug 2021

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany pobyt

Hotel położony bardzo blisko centrum, z miłą obsługą, pokój bardzo przestronny
Stayed 2 nights in Feb 2021

6/10 Okay

Chen

Liked: Cleanliness, staff & service, property conditions & facilities

整體尚可

位置鄰近賣場，房間窗戶面向山景很優，不算太老舊的飯店卻沒有電梯較為不便
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel gut gelegen, muss aber renoviert und neu eingerichtet werden. Alte Möbel (altes, unbequemes Bett und Matratze sowie Sessel). Die Staffs waren auch nicht die freundlichsten. Sehr gutes Restaurant / Küche !! :)
Stayed 2 nights in Feb 2020

10/10 Excellent

Daniel, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peu de renseignements touristiques. Excellent petit déjeuner. Bon chauffage.
Stayed 9 nights in Nov 2019

10/10 Excellent

FENG CHIAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to stay over !

Perfect location and wonderful view from the window
Stayed 1 night in Sep 2019

8/10 Good

Nicole

Liked: Staff & service, room comfort
Fantastisk bergsutsikt från rummet! Vi bodde på tredje våningen. Nära till centrum. Ingen hiss på hotellet! Vi fick ingen information om det när vi bokade. Frukost okej, rummet okej. Luktade lite skumt och var massa hår i duschen.
Stayed 1 night in Sep 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good, clean, quiet and cheap hotel in the centre of Zakopane.
Stayed 6 nights in Sep 2019

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Na pewno tu powrócę

Wspaniałe położenie (bardzo blisko centrum a jednak cisza i spokój), bardzo miła obsługa i niewysoka cena. Na pewno tam powrócę.
Stayed 1 night in Aug 2019

6/10 Okay

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近いし繁華街も近い。冷蔵庫は部屋にない。ドアノブに「掃除して」と「タオル変えて」を吊るさないと部屋はそのまま。ポットはフロントで借りる。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Stayed 1 night in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Jouko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loistosijainti

Loistosijainti puiston vieressä, lyhyt kävelyetäisyys asemalle, keskustan kävelykadun kuhinaan ja hammasratajunaan viereiselle huipulle. Hintaansa nähden hyvä laatutaso, runsas aamiainen.
Stayed 4 nights in Jun 2019

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacances entre amis

Visite de Zakopane et des environs. Descente du Dunajec en radeau. Tout était super.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay & Great Restaurant

The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Stayed 1 night in May 2019

8/10 Good

Dohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
경치가 좋고 주차하기 편함.깨끗함
Stayed 1 night in Mar 2019

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Could have been better.

Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

The room was very confy and view was amazing!
Stayed 1 night in Nov 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Stayed 7 nights in Aug 2018