Vrbo failed to confirm our rental and failed to instruct us on what to do when we get there, check in was at 4pm and luckily the office was still open until 5, when we called them they instructed us to come to the office to pick up the keys. I would suggest a combo box and at least a follow up from the actual propert manager to let us know where to go. She told us the VRBO is notorious for not sending instructions for their rentals. The cabin was gorgeous, the problems we had was that the AC was broken. Since it was the weekend and the office was closed we suffered through the evenings and nights, they did have a fan and that helped a lot. Another issue I had is there are absolutely no seasonings in the modestly equipped kitchen, not even salt and pepper. I wish I had known this before we shopped. The Pine Tree market had everything we needed! There is a DVD player but no DVD’s, no board games, not even cards. Plan ahead if you stay here! We’ve rented several VRBO’s over the years and they have always been fully stocked with these things so we stopped bringing them years ago. Bummer. Loved the beautiful woods and privacy of the home. Great Stay!