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Reviews of Puri Pangeran Hotel Yogyakarta

3 out of 5
Puri Pangeran Hotel Yogyakarta
Jl. Masjid No.7, Pakualaman, Yogyakarta, Daerah Istimewa Yogyakarta

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice garden and pool
Stayed 1 night in Apr 2024

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and garden
Stayed 2 nights in Apr 2024

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall
Great stay here, they helped us book a tour and did laundry. The pizza is tasty they serve on site. The pool was nice and great for cooling down
Stayed 4 nights in Mar 2023
Response from Bagus on Jun 24, 2023
Thank you for your stay with us. We are glad that you enjoyed your trip to Yogyakarta. We hope to welcome you again in the near future.

6/10 Okay

Stephen

Liked: Cleanliness
A good option for short affordable 2 star stay. Walkable to city centre although local area lacking in options for eating out. Some of the reception staff helpful
Stayed 2 nights in Oct 2018

6/10 Okay

Csaba, London UK

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice Indonesian style Hotel, close to city center
I had a very basic room on the first floor on the back side. The rooms on the garden site are much nicer. My room was run down, would need fresh painting on the wall, the bathroom looked dirty and the gas heater was not working properly, either burning hot, or cold water. The room was cleaned every day, only deep cleaning would needed. The breakfast buffet was nice and enough for the whole day. The garden and the swimming pool are beautiful. All in all it was a good experience thanks to the committed hotel staff. Safety boxes are available free of charge. After a proper redecoration this hotel could became a boutique hotel.
Stayed 5 nights in Jan 2018

8/10 Good

Sunil

Liked: Cleanliness, staff & service
Simple, inexpensive but needs improvement!
The location itself was great – short ride to Malioboro, the hotel had a very resorty look to it, calm, surrounded by trees and plants – but the room was very small, very basic and on the 1st or 2nd floor. Few observations: • Looked like a new construction – people are still working in diff areas – cutting trees, maintenance etc; no lights in and around the pool area; menu is not very elaborate; plug points hanging out inside the room. • Not many people speak English – so, it’s harder to explain and be understood. • Although I had already paid for the standard room, the hotel staff was very flexible. They allowed me to tour the other available types of room and even upgraded us to a deluxe room at no extra cost! Kudos to that. • Restaurant menu is very moderately priced. One of the very few places where beer is available! • Very basic continental breakfast plus white rice and local dishes – loved it! • Pedal or motorcycle rickshaws available right outside the hotel for nearby locations • Beware of mosquitos and other creepy crawlies in the bathroom, in the patio/in the property etc. • The most annoying thing for me was the shower! When you open the shower handle, there would be a HUGE flame inside the shower unit, heating the water instantly and delivering it instantly in 1 flow. So, this had to be repeated several times during shower, with intermittent cold water showers.
Stayed 2 nights in Oct 2017
Response from Bagus Narendra on Oct 31, 2019
We really thank you for your elaborate feedback. We are working on it at the moment in improving into better guest's facilities.

8/10 Good

Jay, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with pool away from noisy streets
The hotel was very pretty, the garden making up for the somewhat tired rooms and beds. The staff were very attentive and the free breakfast was plentiful, with some variation in the hot dishes every day. A little noisy when people were playing in the pool and at call to prayer time but otherwise reasonably quiet.
Stayed 4 nights in Jul 2017
Response from Bagus Narendra on Oct 31, 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveler

Disliked: Room comfort
Good budget option
Nice gardens and pool. Good solid breakfast. Bed hard as nails. Sink blocked so won't drain. Restaurant food poor. A/c poor as room too hot. Noisy call to prayer next door so 4am wake up call even with ear plugs. Long way from tourist spots. Not many places to eat near by. Room infested with ants. Seats on balcony too hard so can only sit for 10mins as painfull and bitten by mozzies. Staff discreet but helpful. Ok to stay here if on budget or transit.
Stayed 5 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of green close to the city. Very good breakfast and nice pool.

8/10 Good

Winnie, Singapore

Liked: Staff & service
At the city center
As the hotel is at the city center, it is very convenient to travel around. There are quite a few restaurants and cafes nearby. 24 hours supermarket and convenient store give another plus point for the hotel location. Visitors can explore the nearby area easily and the location is about 30 mins walk away from the famous Malioboro Street. Moreover, hotel location is very near to the Royal Palace. I can surely recommend this hotel due to its reasonable price and good location. As I only stay for 2 nights, it is hard for me to comment on the hotel services. Hotel facilities, condition, room cleanliness and room comfort are within acceptable range. It would be good if the hotel can provide a better blanket instead of a thin sheet of cloth.
Twin Bed Standard Room
A place for you to chit chat at night

10/10 Excellent

yany, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Best service. Clean room. Kind staff. Thank you to all staff Puri Pangeran. We completely satisfied to stay here again.

6/10 Okay

Sylvia, Singapore

Liked: Staff & service, property conditions & facilities
Great service, but quality of room can be improved
The hotel is more like a resort, and I like it that they provide simple breakfast from as early as 6.30am. However, I do wish they provides a little variety on different days. The side dishes were different but we had to eat nasi goreng (fried rice) or plain rice every day. They could have included other items such as sausages, noodles or eggs (this, we had to request and they will prepare). As for the room, it was small for 3 pax but that was fine with me. There was no holder for the toilet paper, and no hooks to hang our clothes while in the shower. Though the staff was prompt in making up the room each day, they were not very thorough and there were dirty corners. Since I could avoid those places, I could let it go. Wifi connection in the lobby was strong and stable, but not in the room. Overall, it was an ok experience for me. There were good points about the hotel, and some little improvements to make to delight the customer. I appreciate that they gave us a welcome tea on Day 1. That was a nice thought.

6/10 Okay

Veronique

Traveled with family
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Small rooms, cleaning can be improved. Rooms and bathrooms need badly AN upgrade!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wij zijn hier ook in 2018 geweest en toen had ik een opmerking over de badkamer. maar nu in 2019 zijn wij hier weer geweest en de badkamers zijn helemaal gerenoveerd en heel mooi geworden en de geisers zij nu buiten aan de muur gemonteerd en niet meer in de badkamer zelf. en verder is de slaap/woonvertrek ook gemoderniseerd. in een woord gezegd geweldig
Stayed 22 nights in Apr 2019

8/10 Good

Asri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Simple and nice
Booked a room for three people. They basically crammed in a mattress between the two beds, but it worked fine. Fairly clean, some encounters with spiders in the bathroom. Very nice stepping out of the room in the morning right into a pretty garden. Nice and clean pool. The breakfast was very spartan, mostly noodles and some bread. Only instant coffee. Overall we were happy with our stay!
Stayed 2 nights in Sep 2018

10/10 Excellent

paul, Groningen

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
leuk vlak bij het centrum
wij kregen eerst een kamer met terras maar die hebben wij geweigert en kregen een kamer met balkon
Stayed 15 nights in May 2018

10/10 Excellent

Denise, Laval, Québec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau séjour
Bel hôtel près du centre, personnel courtois, souriant prêt à rendre tous les services possibles. Le jardins avec la piscine sont vraiment beau et agréables, c’est même plus joli que sur les photos du site. Grande chambre avec lit confortable. La seule critique concerne la salle de bain, particulièrement à porte à l’interieure où il y a de la moisissure. J’ai constaté que dans plusieurs hôtel il y a ce problème dû au fait que la douche n’a pas de porte ou rideau, donc l’eau va dans toute la pièce.
Stayed 3 nights in May 2018

8/10 Good

Pascal, var

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Un peu cher pour ce que c'est. Sanitaires et salle d'eau vraiment pas au point. Beaucoup de bestioles. Par contre, belle piscine et personnel serviable
Response from Bagus Narendra on Oct 31, 2019
We really thank you for your elaborate feedback. We are working on it at the moment in improving into better guest's facilities.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴室環境很糟發霉很嚴重
Stayed 2 nights in Aug 2017

10/10 Excellent

Carine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne adresse
Hôtel très propre et très sérieux avec une très jolie piscine. Navette aéroport gratuite, le chauffeur nous attendait à l'aéroport. Il ne manque qu'un frigo dans la chambre pour que ce soit parfait
Stayed 2 nights in Jul 2017
Response from Bagus Narendra on Oct 31, 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Ida Bagus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bagus Narendra on Oct 31, 2019
Thank you for staying with us. We appreciate your feedback.