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"IDEAL LOCATION"

"Staff are friendly. Plenty of dining options nearby."

"Loved our stay here. Very helpful staff, the pool was nice though the hot-tub was tepid at best. Gym was nice to have, laundry was great, room was huge and super clean, all the staff was super helpful."

"The hotel was really amay, the staff were so grate. I would definitely be back to stay here again."

"The Lotte was wonderful, from the moment we arrived until departure. Staff, hotel features & services. Excellent place to stay."

"One of the very first hotels in Korea which predates even the Korean War, I first visited here as a kid in the late 70s when it was one of the top deluxe class hotels in Korea and came back for the first time since. The current version is an elite, state of the art, premium property with the highest level of service, even for Korean standards which are pretty high. The gym is top notch rivaling most regular gyms, the food is top quality and the rooms are spacious and high tech. But what separates this property is the service personnel from the front desk, gym staff, housekeeping, bell desk, but most of all the staff at the 20th floor lounge led by Ping. Everyone was very attentive and so pleasant and after a long 15 hour flight, the food and drinks at the lounge without having to venture far before going to bed was just what was needed. Highly recommend this place - coming from someone who has had a very busy summer of travel to multiple countries."

"Stayed here during the summer for about a week with my girlfriend. The hotel is in a good location close to a lot of touristy spots. Service was great and (mostly) speaks English. Our room was cozy and had a great view of the city. They gave us the choice of either a view of the temple with a bathtub or a view of the city with just a shower. They have buffets at each meal time, which is convenient, and the food is just fine. Some complaints are that the fitness center is kind of small with just a few machines and some treadmills if that's important. They also don't have anywhere to refill water bottles, and they only give you two water bottles a day, but you can run down to the service desk and get more. They do also have a laundry room, but I wouldn't recommend it. They only have two old washing machines and one dryer. If someone is using the dryer, then good luck, and the dryer does not do a great job of drying your clothes. There is a laundromat a five minute walk away though. I've seen some people complain about the air conditioning not working. Even during the hottest days in the summer, the room was always cool and comfortable. When checking in, the service desk did inform us that they gave us an extra key card, which you need to keep slotted in the room for the AC to work, so some people might have not realized that."

"Not enough charging porta"

"The staff were so friendly and helpful and the rooms were clean and spacious. The hotel had a cafe, restaurant, and laundry facilities. There were many coffee shops, convenient stores, and restaurants nearby. Bus stops and train stations are also close. I highly recommend this hotel!!"