We were given a pet friendly room when we did not request that. We were asked if we had pet 3 times and each time we said no. It smelled like a pet and musty which was not pleasant. The mattress on the pull out couch was an old ripped mattress that should be replaced. Mattress was overused and springs were damaged. The desk chair was ripped on the seat.
Michael
2025 年 7 月に 1 泊滞在
10/10
Eric
2025 年 6 月に 1 泊滞在
10/10
Brenda
2025 年 6 月に 1 泊滞在
10/10
Sandra
2025 年 6 月に 5 泊滞在
6/10
Pool and gym were closed during our stay. It was an average hotel.
Amy
2025 年 6 月に 1 泊滞在
2/10
Pros - fairly clean
Cons - run down and in need of major renovations, service sucked, unprepared
Story -
They were out of room keys when we checked in so a staff member had to walk us and let us in the room. I almost laughed when the guy explained they had run out and the spares were locked in the safe and he couldn’t get to them.
It took an hour to get linens for the pull out couch the night we checked in. My little one was ready for bed and this really sucked. The pull out mattress was so bad that the second night she came in bed with me.
The most annoying part of the whole thing was getting my late check out issue (I called and the front desk told me I could check out at 12:00 and they would make a not of this). I came back at 11:00 and they room door was wide open and they had taken my ice cream out of the freezer and left it out and it was all melted. Literally the whole reason why I asked for late check out was so we could come back from my kids game, grab our ice cream from the night before and eat it on the drive home. Those Ben and Jerry’s cartons are not cheap and it was a special treat for the kids. Anyway I go to the front desk person and she says let me check and sees the note but explains that whoever took it down wrote it in the wrong place. She didn’t apologize, ask how she can make it right, or do anything other than make it sound like it was my fault. So I checked out and asked for a $12 credit to cover the cost of the ice cream. They wouldn’t give it.
Elizabeth
2025 年 6 月に 2 泊滞在
6/10
My room didn’t have a/c or tv and the staff moved me to a room that did.
Jennifer
2025 年 6 月に 1 泊滞在
6/10
Tom
2025 年 6 月に 2 泊滞在
6/10
The front desk service was top-notch, and the hotel rooms were immaculately clean and well-appointed. However, the breakfast was a letdown. The egg discs and paper-thin bacon were cold and greasy, and the selection was limited. Despite the breakfast issues, the rest of our stay was fantastic.
Benjamin
2025 年 5 月に 2 泊滞在
10/10
The hottub is hot and circulates water, but the air-bubble jets are not working. Was disappointed about that.
Elise
2025 年 5 月に 2 泊滞在
10/10
Bathroom shower ceiling peeling
Jaime
2025 年 5 月に 1 泊滞在
6/10
I love that its in the same town as my Granddaughters. They love spending time with us . What I dont like is the run down, not inviting area for swimming pool, hot tub, restroom not near pool.. it needs a renovation.
Debra
2025 年 5 月に 1 泊滞在
10/10
Woukd stay again!
Kyle
2025 年 5 月に 1 泊滞在
4/10
Grace
2025 年 5 月に 1 泊滞在
10/10
Todd Hahn
2025 年 3 月に 1 泊滞在
10/10
Friendly employees
Todd Hahn
2025 年 5 月に 1 泊滞在
6/10
This property was a great place to stay. Clean, Quite, Freindly Staff! The Beds are very hard, matress. Very hard to get comfortable, at night. Woke up several times during the night, with body aches
sheila
2025 年 3 月に 1 泊滞在
10/10
Christine
2025 年 4 月に 1 泊滞在
8/10
Mellisa
2025 年 2 月に 1 泊滞在
2/10
cesar
2025 年 4 月に 3 泊滞在
10/10
Aviecer
2025 年 4 月に 1 泊滞在
4/10
I've stayed at Best Westerns before and usually don't have any issues. I noticed the the floor had quite a bit of debris when we first arrived. The desk was left unattended with a sign to call for assistance (we stayed three days and the front desk was rarely staffed). When I got to my room I noticed some toenail clippings had been left on the nightstand, they were still there after several days. It did not appear that the room was being cleaned. Also, there wasn't any water--no drinking fountain, no water cooler in the lobby, and the vending machine was out of order. The fitness room had one cable cross over machine for strength equipment. I don't mean to sound picky, I've definitely stayed in worse places, but with a few simple fixes this could be a lot better.
Russell
2025 年 3 月に 4 泊滞在
10/10
Julie L.
2025 年 3 月に 1 泊滞在
4/10
Very run down. Toliets don't work, beds are very uncomfortable and everything is just very old.