For a 4 star hotel although the room was big the furniture look passed it drawers falling apart, sink in bathroom was disgusting no information in the room about services available
Antoine
2022 年 10 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2022 年 10 月 27 日
気になった点 : 施設のコンディションと設備、客室の快適度
宿泊されたお客様
2022 年 10 月に 2 泊滞在
10/10 (非常に良い)
Michael
2022 年 10 月 23 日
Michael
2022 年 10 月に 1 泊滞在
10/10 (非常に良い)
Sandra
2022 年 10 月 10 日
Sandra
2022 年 9 月に 1 泊滞在
8/10 (良い)
DOREEN
2022 年 10 月 2 日
DOREEN
2022 年 9 月に 2 泊滞在
10/10 (非常に良い)
Brian
2022 年 9 月 28 日
Brian
2022 年 9 月に 1 泊滞在
4/10 (不満)
Steve
2022 年 9 月 19 日
気になった点 : 清潔度、施設のコンディションと設備
Steve
2022 年 9 月に 2 泊滞在
2/10 (非常に不満)
Sandy
グループ旅行
2022 年 9 月 12 日
気になった点 : 設備とサービス、施設のコンディションと設備
Very good location. The property is very tired and needs a refurbishment. The Resturant was a disappointment.
Sandy
2022 年 9 月に 3 泊滞在
8/10 (良い)
Pierre-Louis
出張
2022 年 9 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pierre-Louis
2022 年 8 月に 1 泊滞在
8/10 (良い)
Barry
2022 年 8 月 29 日
Barry
2022 年 8 月に 1 泊滞在
8/10 (良い)
Derek
2022 年 8 月 22 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Not near the town
If you need a Taxi think again! None helpful staff gave us a whole list of mobile numbers and it was basically good luck.
Gave up after 11 call and caught the bus.
Derek
2022 年 8 月に 1 泊滞在
4/10 (不満)
Mishal
2022 年 8 月 16 日
Mishal
2022 年 8 月に 1 泊滞在
6/10 (普通)
Gary
出張
2022 年 8 月 8 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2 day cut short
Initial reception experience was poor as I was early . I just wanted to confirm was definitely attending etc. When asked if I could get a coffee following my long trip was repeatedly told bar opens at 12.00. It’s fine if you don’t sell or have facility but the was a Costa 2 mins walk away which could have been suggested.
Gary
2022 年 8 月に 2 泊滞在
4/10 (不満)
Janet
カップルで旅行
2022 年 8 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No water provided in room
Shower dribbled out
Changed room, still the same!
Bar lounge filthy floor and tables
Told night before visit pool was closed, in fact open! We hadn’t taken costumes! Very expensive for what we experienced!
We have stayed here before, but never again! We weren’t the only disgruntled guests!
Janet
2022 年 7 月に 2 泊滞在
10/10 (非常に良い)
Susan
2022 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Susan
2022 年 7 月に 2 泊滞在
10/10 (非常に良い)
Sophie
2022 年 7 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
Sophie
2022 年 7 月に 1 泊滞在
6/10 (普通)
Paul
2022 年 6 月 28 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Nothing wrong except value for money
There is nothing fundamentally wrong with this hotel except the complete mismatch between price and condition/quality.
This hotel is extremely over priced. The rooms are fine in general but bathroom was very dated and the electric shower barely had enough pressure to push the water out of the shower head… lucky I do not have much hair to wash! Very noisy extractor fan was also irritating after a while. Maximum price per night for this standard of room would be £80 - half what the normal room rate is.
Unbelievably this hotel was completely full and I can only assume that complete lack of competition in the surrounding area makes it able to charge way above its true value.
Paul
2022 年 6 月に 1 泊滞在
4/10 (不満)
Terry
カップルで旅行
2022 年 6 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Hotel and room in particular clean and tidy with usual standard amenities, however the bed was both noisy with a loose headboard and not very comfortable.
Didnt like the noise and doors slamming in night.
Certainly did not like the bar being closed and shutters down at 10.20pm on a Friday night, with people still in the bar ! Restaurant menu was not inspiring and this seemed the general opinion judging by the lack of diners I saw in the restaurant. Shame really because the building, staff and presentation was good but a one night stay was enough for me.
Terry
2022 年 6 月に 1 泊滞在
8/10 (良い)
Jennifer、Quebec
カップルで旅行
2022 年 6 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and big room, though a bit dated. Pool, hot tub and gym in decent condition. Lovely little lake behind to walk. Great buffet berakfast. Unfortunately, had noisy neighbors we heard all night...
Jennifer
2022 年 5 月に 1 泊滞在
6/10 (普通)
Barney
2022 年 6 月 16 日
良かった点 : 清潔度、客室の快適度
Basic. Clean. Not the Spa Hotel you might wish for
We were told on booking check-in was 2pm. We arrived early to get some advice on places to have lunch before checking in and I mentioned in the conversation we would be back at 2pm to check in. Had a glorious lunch and The Fleece and returned at 2pm to be told by another reception staff check in is at 3pm! A little frustrated we sat in the bar for 45min in the end waiting for our room to be ready.
Excited to use the spa facilities we headed to the on-site spa to be met with very tired looking changing rooms, pool area and sauna/steam room. We didn’t use the massage and treatment facilities so can’t comment, but if you are looking for a spa retreat be under no impression that this is a luxury experience you may get from other spa hotels.
The rooms are basic and everything else needs a shake down and spruce up.
We got a good night sleep and comfortable beds and this is a relatively inexpensive hotel in comparison so with our highlight being a trip to see a concert at Blenheim Palace, it’s not all that bad for us... The Fleece pub in town however is a must-go-to for superb food and choice of bar. The town is very beautiful and on a sunny day it really is a must visit.
Barney
2022 年 6 月に 1 泊滞在
8/10 (良い)
mic
カップルで旅行
2022 年 6 月 16 日
良かった点 : 清潔度、スタッフとサービス
Another enjoyable stay topped by a nice swim
...
My wife is recovering from an operation and we assumed a modern hotel would have a lift! Not so...
Breakfast and lunch excellent . Warm comfy room.