No microwaves, first room didnt have a fridge.
Bed was a double not queen.room space small. Staff was frindly and offered assistance. But i wont be returning.
Hi Laura,Thank you for your feedback. We're sorry to hear about the issues with your room and amenities. We're glad our staff could assist you and appreciate your kind words about their service. We would love the opportunity to provide you with a better experience in the future. Please reach out to us directly for your next stay, and we'll ensure it's a great one.
Hi Hailey!We are extremely sorry to hear that you've had unpleasant experience with our staff! Please do not hesitate to reach out to us to let us know more about that experience.We value every feedback as it helps us to make our service even better!
8/10 (良い)
Keaton、Vancouver
出張
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with modern design. Downtown location by Arena but Jets were not playing in the NHL playoffs due to lose in RD 1. Nice property and staff.
Keaton
2024 年 5 月に 2 泊滞在
Julio Pantoja, Guest Service Agentからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for choosing to stay with us, Keaton! We appreciate your wonderful review and can't wait to welcome you back!
10/10 (非常に良い)
Bing
2024 年 5 月 13 日
Nice experience
Bing
2024 年 5 月に 2 泊滞在
Julio Pantoja, Guest Service Agentからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Bing! We're happy to read your positive comment. Hope you have a great day and we look forward to see you again.
10/10 (非常に良い)
Vanessa
カップルで旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed the experience and would definitely return in the future
Kenneth, we are thrilled to have had the opportunity to host you and appreciate your fantastic review! We're confident that your next stay with us will be even more enjoyable and we can't wait to welcome you back!
Hi Andrew! Thanks for reviewing our hotel! We're thrilled to hear that you found it clean and centrally located in the downtown core. Our top priority is to make sure our guests have a comfortable and convenient stay. We appreciate your feedback and can't wait to have you back soon!
8/10 (良い)
Gail
カップルで旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel. Smaller room but very well laid out. Bed was very comfy. Room had a nice coffee maker and small fridge. Microwave available in ice room for use. Very nice gym.
Hi Gail!! Thank you for your kind words! We're thrilled you enjoyed your stay in our beautifully laid-out room with comfy amenities like the coffee maker and fridge. Our gym is here for your convenience, and we look forward to hosting you again soon!
Hi Karla, Thank you for your kind review! Please don't hesitate to share any feedback you have about your stay. Your input will help us make your next visit even better!
6/10 (普通)
Larry
カップルで旅行
2024 年 5 月 5 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Good location if you want to walk to the Winnipeg arena
Hi Larry!Thank you for your review.We strive to make stay of every guest a wonderful experience and we would love to hear any feedback that you might have. This will help us to make your next stay even better!Looking forward to hearing from you!
Hi Matthew!We are sorry that your stay with us didn't meet your expectations and would like you to know that we value every feedback. Please do not hesitate to let us know what could make your next stay with us better!Looking forward to hearing from you!
Hi Jordan,Thank you for your kind review! Please don't hesitate to share any feedback you have about your stay. Your input will help us make your next visit even better!
Hi Kevin,Thank you for your positive feedback! We're thrilled to hear that our hotel's proximity to the venue and our helpful and friendly staff contributed to a great experience for you. We're always here to assist you, and we look forward to welcoming you back for another enjoyable stay!
8/10 (良い)
Cathleen
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the central location! The staff was incredibly helpful!
Cathleen
2024 年 4 月に 2 泊滞在
Puneet からの返信 (投稿日 : 2024 年 5 月 2 日)
Hi Cathleen! Thank you for your kind review! Please do not hesitate to let us know of any feedback you might have about your stay. This will help us make your next visit even better!
10/10 (非常に良い)
Sara
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great hotel, just a short walk from where the Jets play. Really easy to get to a game and not worry about parking. The room was spacious and I really like how environmentally conscious the hotel is. I would definitely stay here again.
Sara
2024 年 4 月に 2 泊滞在
Puneet からの返信 (投稿日 : 2024 年 5 月 2 日)
Hi Sara! Thank you for your nice review! We are looking forward to seeing you again soon.
10/10 (非常に良い)
Richard、Lethbridge
出張
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel located in the heart of downtown Winnipeg. From the friendly staff to the in-room Nespresso machine, you’d be hard-pressed to find a better place to spend the night.
Hi Richard!Thank you for your kind words!Our staff (even our Nespresso machine) are glad to know that you enjoyed your stay with us.Looking forward to your next visit!
Hi Shawn!Thank you for your kind review!Please do not hesitate to let us know of any feedback you might have about your stay. This will help us make you next visit even better!
Dear Randal,Thank you for your positive feedback!We're delighted that you found our hotel to be the ideal choice for attending a concert at the Burton Cummings Theatre. Our convenient location ensures easy access to the city's entertainment hub.Rest assured, guest safety is our top priority, and we maintain a secure environment within our premises.We appreciate your kind words and look forward to hosting you again soon.
10/10 (非常に良い)
Joanne
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location to attend the Jet game. Rooms were comfortable and clean.
Hi Joanne, I'm glad to hear you enjoyed your stay! It sounds like you had a fantastic time at the Jet game and found the accommodations to your liking. Clean and comfortable rooms can make all the difference in a trip. We look forward to welcome you back again!
4/10 (不満)
Shayne
家族旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
They jacked the price up on a Thursday because something was going on. No pool or hot tub. The riff raff out front of hotel is scary at night. Wife did not feel safe at all. Do you feel paying 300 a night with parking is a fair price ??
Dear Shayne,Thank you for your feedback.Regarding pricing, our rates are set to reflect our offerings and market demand. We'll review to ensure fairness.While we regret any inconvenience regarding facilities, we strive to offer alternative amenities.Guest safety is a priority; we take security seriously and continually monitor. We apologize for any discomfort. Additionally, please note that Winnipeg City offers safe walks for guests upon request, free of charge.We value your input and hope to exceed your expectations on your next visit.
8/10 (良い)
Kathy
出張
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location for business travelers. Sleek and modern decor.
Hi Kathy!Thank you so much for staying with us and leaving such a nice review!We are always open to any feedback from our guests, so please do not hesitate to contact us to share your ideas - this will helps us make your next stay even better.Have a lovely day!
Thank you for recently staying at our hotel and for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay with us overall. However, we apologize if the upgrade to the corner room did not meet your expectations in terms of the extra space. Your comments are important to us, and we will consider them for future improvements. We appreciate your business and look forward to the opportunity to host you again for an even better stay.
10/10 (非常に良い)
Ross
カップルで旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are ultra modern with key card slot to turn on lights. Wifi is free and interuption free. Location is a one minute walk to Canada Life Centre.
Hi Sara!Thank you so much for your review!We are hoping that your next stay with us will be even better.Please do not hesitate to contact us if you have any feedback about our services.Have a lovely day!
Hi Sarah!Thank you for your wonderful review.We are looking forward to your next visit!
10/10 (非常に良い)
Kelly
2024 年 4 月 13 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Funky and unique. Great staff and amenities!
Kelly
2024 年 4 月に 1 泊滞在
Front desk agentからの返信 (投稿日 : 2024 年 4 月 13 日)
Thanks so much! We're thrilled you enjoyed the funky vibe and unique offerings. Our staff works hard to make sure your experience is top-notch, and we're glad you found the amenities up to par. Hope to see you again soon!
10/10 (非常に良い)
Nathan
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall nice place. Clean and modern, directly across street from arena. Tim Hortons and Browns and another restaurant on main level.
Nathan
2024 年 4 月に 2 泊滞在
Front desk agentからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your feedback! We're delighted to hear you found our place clean and modern. Being right across from the arena certainly has its perks, and we're glad you appreciated the convenience of having Tim Hortons, Browns, and another restaurant on the main level. We hope to welcome you back again soon!
Hi Judith, thank you for your positive review! We're glad to hear that you found our hotel to be both charming and accommodating. Our team takes pride in providing exceptional service and creating a welcoming environment for our guests. Should your plans bring you back to the area, we would be thrilled to host you again.