外観

クオリティ イン & スイーツ ダウンタウンの口コミ

2.5 out of 5

口コミ

7.8

良い

評価 10 - 1003 件の口コミ中 334 件が非常に良い" "
評価 8 - 1003 件の口コミ中 386 件が良い" "
評価 6 - 1003 件の口コミ中 151 件が普通" "
評価 4 - 1003 件の口コミ中 72 件が不満" "
評価 2 - 1003 件の口コミ中 60 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

7.6/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Remo

出張, グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely terrible customer service. Rooms are dated and smell musty. Stay anywhere else. Never ever again.
2024 年 5 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Remo, Thank you for your review. I sincerely apologize that this was your perception during your stay with us. We always strive to ensure our guests are taken care of during their stay. I do hope we can welcome you back in the future for a better experience.

4/10 (不満)

Mahmuda

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
It’s not money worth it
2024 年 5 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Mahmuda,Thank you for your review. I sincerely apologize that this was your perception during your stay with us. We always strive to ensure our guests are taken care of during their stay. I do hope we can welcome you back in the future for a better experience.

8/10 (良い)

April

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The fact that the parking and breakfast was included was what made me pick this place to stay.
2024 年 5 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you April for taking the time to write a review from your recent stay with us. We're glad you enjoyed your stay and amenities we provide. We look forward to seeing you again in the future!

8/10 (良い)

gordon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you Gordon for rating your recent stay with us. We're glad you enjoyed your experience with us and look forward to welcoming you back again in the future!

10/10 (非常に良い)

Steven、Belle River

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay! Perfect room! Loved it from the moment we walked in!
2024 年 5 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you Steven for your taking the time to write such a wonderful review! We're so glad you enjoyed your stay with us and appreciate you choosing our hotel. We hope to see you again soon!

6/10 (普通)

Sardar Ali

グループ旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Out side was too noisy I didn’t sleep all night.
2024 年 5 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you Sardar for taking the time to write a review. I sincerely apologize that you experienced the outside noise from your room. Unfortunately, being a downtown property, it does sometimes get noisy outside around the hotel. We appreciate you choosing to stay with us and hopefully we can welcome you back again in the future for a more pleasant experience with our courtyard facing rooms.

8/10 (良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nick at the front desk was a great help!
2024 年 5 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to write a review. We appreciate your feedback and we value your opinion. We will let Nick know that you really enjoyed his service. We hope to see you soon!

8/10 (良い)

Jared A

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Manager on duty last night was very friendly and even called our room to make sure everything was good. Beds were comfy and location was great
2024 年 5 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you very much for taking the time to write a review from your recent stay with us. It was a pleasure welcoming you to the hotel and I'm really happy to know you enjoyed your stay. We appreciate you choosing to stay with us and hope to see you again soon!

8/10 (良い)

Mahdi

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備
All together it was good; the receptionist was not welcoming
2024 年 4 月に 7 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mahdi,Thank you for taking the time to let us know about your recent stay with us. We're glad to know you enjoyed your stay. I sincerely apologize that you didn't feel welcomed upon arrival, as we always want our guests to feel welcomed. I will be sure to speak with the staff about this. We appreciate you staying with us and look forward to welcoming you back again in the future.Best Regards,Nick GrimmellGuest Services ManagerQuality Inn & Suites Windsor

4/10 (不満)

Cody

カップルで旅行
気になった点 : 設備とサービス
Bathrooms were dated and very small. Overall was clean. Not the best location, isn’t close to much.
2024 年 4 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Cody,Thank you for taking the time to leave us your candid feedback about your stay with us. I sincerely apologize that your stay with us was less than satisfactory. We are actually close to a lot of amenities in the downtown area, such as the tunnel, some bars, restaurants and a short walk to the Casino. I will be sure to let our housekeeping staff know about your comments as well. We appreciate you choosing to stay with us and I do hope we can welcome you back again in the future for a more pleasant experience.Sincerely,Nick GrimmellGuest Services ManagerQuality Inn & Suites Windsor

8/10 (良い)

ara

2024 年 4 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you Ara for taking the time to rate your stay with us. We're happy to know you enjoyed your stay and appreciate you choosing to stay with us. We hope to see you again soon!

10/10 (非常に良い)

Johnathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly and went above and beyond to make sure we had everything we needed
2024 年 4 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you Johnathan for taking the time to give us such wonderful feedback! It's great encouragement for our staff to know this is our guests perception. I will be sure to share your comments with the staff as well. We appreciate you staying with us and look forward to seeing you again in the future!

8/10 (良い)

DENA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 4 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you Dena! We're glad to know you enjoyed your stay with us. We appreciate you choosing our hotel and look forward to seeing you again in the future!

6/10 (普通)

Michelle

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Not only was there the charge for the room and taxes, etc. But when we arrived they withdrew a large sum from my account just in case they needed it. More than what the room cost including taxes and service fees!! They say they give the money back when you leave but it can take 3 to 5 days for it to show up on your account. So, you have to watch them to make sure they give it back. It is an old building, everyone seems to be working hard to keep it clean, but it needs some updating. The parking area is crazy small with skinny up and down areas to find parking. Parking area best suited for Yugo or smaller. Only 2 disability parking areas for the whole building. The advertising said breakfast included but the breakfast is only served until 9:30am on weekdays and 10 on weekends. Too early for us on vacation.
2024 年 4 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Michelle, Thank you for writing a review and your feedback is very important to us. We apologize that you didn't have a good experience. The extra money we hold is a security deposit for damages which every hotel is standard. Yes it takes 3-5 business days depending on your credit card. Our parking lot holds 160 parking spaces and it can be tight but we do have the advantage of free parking downtown in which is a savings of 17 per day. Our breakfast room is complimentary and we do apologize for you not getting a chance to try our breakfast. If you do decide to come back please let the front desk know you would like a late breakfast maybe we can put a continental care packaqe for you on the side. We hope you would give us another opportunity in the near future.

10/10 (非常に良い)

Catherine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was great. I was waiting and maybe it was the manager who was about to leave stopped and checked me in, he was great!!
2024 年 4 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to write a review. We appreciate your feedback and we will continue to provide exceptional service. We hope to see you soon.

8/10 (良い)

Tiffany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Appreciated the free parking, but the parking lot is tight especially if you drive a truck. Minor inconvenience. Overall the hotel was very clean, and service was good. Will stay there again.
2024 年 4 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you Tiffany for taking the time to write a review from your recent stay with us. We appreciate your feedback and for choosing to stay with us. We look forward to welcoming you back again in the future!

10/10 (非常に良い)

Rhonda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to write a review. Your feedback is important to us and hope to see you soon.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just what you expect. Clean, good breakfast, pleasant staff. Easy walk to many restaurants.
2024 年 4 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you John for taking the time to write a review. We appreciate your wonderful feedback and I will be sure to share this with our staff. It's always nice to get such positive feedback. We hope to see you again soon!

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Towels could be a little thicker
2024 年 4 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for taking the time to write a review. We appreciate your feedback and we will look into getting thicker towels. We hope to see you soon.

6/10 (普通)

Dominic

良かった点 : 清潔度、スタッフとサービス
Bien pour le prix peu de chose d’ouvert en semaine a cette périodes
2024 年 4 月に 1 泊滞在
Daniela からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to write a review. We appreciate your feedback and hope to see you soon.

10/10 (非常に良い)

Angela

良かった点 : スタッフとサービス、施設のコンディションと設備
The staff were very polite and friendly.The breakfast was the normal hotel fare and quite good. The beds and pillows were very comfortable.
2024 年 4 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Angela, Thank you for writing a review. We appreciate your feedback and we will continue to provide exceptional service. We hope to see you soon.

10/10 (非常に良い)

Aditya

2024 年 4 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for taking the time to writing a review. We appreciate your feedback and we hope to see you soon.

2/10 (非常に不満)

Alexis

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you Alexis. Our General Manager has contacted you directly regarding your recent stay.

10/10 (非常に良い)

Adam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’d recommend to others and stay again.
2024 年 4 月に 1 泊滞在
Daniela からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Downtown.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We appreciate you choosing to stay with us and look forward to welcoming you back again in the future!

10/10 (非常に良い)

Erika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Daniela からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Downtown.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We appreciate you choosing to stay with us and look forward to welcoming you back again in the future!Sincerely,

2/10 (非常に不満)

Tyler

2024 年 4 月に 1 泊滞在
Daniela からの返信 (投稿日 : 2024 年 4 月 8 日)
I sincerely apologize that this was the perception you were given during your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. I do hope we can welcome you back again in the future for a more pleasant experience.

8/10 (良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Daniela からの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Downtown.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We appreciate you choosing to stay with us and look forward to welcoming you back again in the future!

10/10 (非常に良い)

Connor

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Derek at the front desk is a lion in the customer service industry!!
2024 年 4 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you Connor for taking the time to write a review from your recent stay with us. We appreciate your wonderful comments and I will be sure to let Derek know as well. Thank you for choosing to stay with us and I we can welcome you back again soon!

10/10 (非常に良い)

Mohan

2024 年 3 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to write a review. We appreciate your feedback and hope to see you soon.

10/10 (非常に良い)

Alex

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hot breakfast. Very close to a Wyandotte crosstown bus shelter - straight shot to both the university and the train station. Ten minute walk to downtown core and very close to the riverside. However, the immediate area surrounding the property is sketchy.
2024 年 3 月に 3 泊滞在
Danielaからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for taking the time to write a review. We aperture feedback and we will continue to provide exceptional service. We hope to see you soon.

8/10 (良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a great stay, only thing I would recommend to be better, is softer toilet paper and kleenex
2024 年 3 月に 2 泊滞在
Daniela からの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for taking the time to write a review. We appreciate your feedback and we hope to see you soon.

6/10 (普通)

kiara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Complimentary breakfast: good start to the day. Includes juices, tea, coffee, bagels, toast, scrambled and boiled eggs, sausage/bacon, oatmeal, cereal, yogurt.... Staff: friendly - especially all the ladies working the breakfast room Clean hotel. Beds are not the most comfortable and don't give good back support. Noise travels, so often difficult to sleep. Lots of parking and property grounds are clean. Just not located in the 'nicest' area. But convenient if you need to be downtown. Steps from the Windsor-Detroit tunnel and lots of restaurants. About 10 min drive to University of Windsor, shopping malls etc.
2024 年 3 月に 3 泊滞在
Daniela からの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for taking the time to write a review. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We appreciate you staying with us and I do hope we can welcome you back again in the future.

10/10 (非常に良い)

Jim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you Jim! We're happy you enjoyed your stay. We appreciate you choosing to stay with us and look forward to seeing you again in the future.

8/10 (良い)

Nick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for taking the time to write a review. We appreciate your feedback and we hope to see you soon.

10/10 (非常に良い)

james、Columbus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The exterior to this hotel is a bit forbidding, but the facility is quite nice and well maintained. It is a good value, within walking distance of the Detroit River and promenade, and conveniently located near many restaurants.
2024 年 3 月に 4 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you James! We appreciate you taking the time to write a review and for choosing to stay with us. I'm happy to know we met and exceeded your expectations. We look forward to seeing you again in the future!

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the only issue was there should be stairs to the upper parking as it was snowing the morning we checked out and the ramp was slippery
2024 年 3 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you John for taking the time to write a review from your recent stay with us. We're glad you enjoyed your stay and I will definitely bring up your concern to our management team. We appreciate you choosing to stay with us and I do hope we can welcome you back again in the future.

8/10 (良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s proximity to the tunnel.
2024 年 3 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you Patrick! We appreciate you taking the time to rate your stay with us. We're glad you enjoyed your time with us and look forward to seeing you again in the future.

10/10 (非常に良い)

Alice

The room was clean and I was warmly received.
2024 年 3 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you Alice! We are thrilled that you enjoyed your stay with us. It was a pleasure meeting you upon check in. We appreciate you choosing to stay with us and look forward to welcoming you back again on your next visit to Windsor.

10/10 (非常に良い)

Hopeton Gary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk attendant was polite, professional, knowledgeable, respectful and efficient.
2024 年 3 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you Hopeton Gary! We very much appreciate you choosing to stay with us and for giving us your candid feedback. We look forward to seeing you again in the future!

10/10 (非常に良い)

Danella

2024 年 1 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you Danella! It's great to know you enjoyed your stay with us. We appreciate you choosing to stay with us and look forward to seeing you again in the future!

6/10 (普通)

Shannon

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 2 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you Shannon for taking the time to rate your stay with us. We hope you enjoyed your stay and I hope we can welcome you back again in the future.

8/10 (良い)

KIMBERLY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was great, room clean. Parking availability for visitors left a lot to be desired.
2024 年 2 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you Kimberly. We appreciate you taking the time to leave your feedback from your recent stay. We're happy you enjoyed your stay and look forward to seeing you again in the future!

4/10 (不満)

Amir

出張, カップルで旅行
気になった点 : スタッフとサービス
Bathroom without exhaust fan, surrounding area not so good & most important the lady who severed breakfast is rude she literally stands in the breakfast area and stared us while our family were having breakfast for a good five minutes as we were first in the breakfast area and no other person were there. You charged for breakfast and staring your guest why they are taking time while eating.
2024 年 2 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Amir, Thank you for writing a review and we apologize for the experience you received. The lady in breakfast meant no harm due to customer service and we will address the situation on our end. Also, breakfast is complementary. Our bathrooms on the second and third floors do not have exhaust fans they are filtered through the roof. We hope you will consider our hotel in the near future

8/10 (良い)

Patrick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed staying here, bathrooms could do with an update. If you get a room on the first floor expect it to be a bit noisy in the morning due to the breakfast being open. The location is just off oulette which has many places to eat if you are looking for somewhere to go out to.
2024 年 1 月に 2 泊滞在
Danielaからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for taking the time to write a review. We appreciate your feedback and we appreciate your feedback on updating the bathrooms. We will address this to our maintenance department to see if we can make improvements. We hope you will consider booking with our hotel in the near future.

8/10 (良い)

Maureen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Danielaからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for taking the time to write a review. We appreciate your feedback and we hope to see you soon.

10/10 (非常に良い)

Dianne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We recently stayed for a night to attend a concert at the Coliseum. The front desk staff was helpful and friendly. Our room was very clean and welcoming. Free on-site parking is a great feature, as well as the offering of free breakfast. We would definitely stay here again. Thank you!
2024 年 1 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you Diane! We're so happy you enjoyed your stay with us. We appreciate your wonderful comments and look forward to welcoming you back again!

10/10 (非常に良い)

Kirsten

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you Kirsten! We appreciate you staying with us and taking the time to rate your stay with us. We're glad you enjoyed your stay and hope to see you again soon!

8/10 (良い)

Bill

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 1 月 7 日)
Thank you Bill for your review. We appreciate you staying with us and hope to see you again soon!

10/10 (非常に良い)

Lal singh

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 2 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 1 月 7 日)
Thank you Lal Singh for taking the time to write a review. We appreciate you staying with us and glad you enjoyed your stay. We look forward to seeing you again!

4/10 (不満)

Steve

2023 年 12 月に 1 泊滞在
Guest Services Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you Steve for taking the time to rate your stay with us. I sincerely apologize that your stay was less than satisfactory. I do hope we can welcome you back in the future for a more pleasant experience.