ヴィリッヒのプールのあるホテル

「I would like to formally raise a complaint regarding my recent stay at your hotel. When I arrived to check in on March 13, I was informed by the reception staff that there were no key cards available to access the rooms. As a result, I was forced to wait for approximately one hour at the reception before I could complete the check-in process. Considering it was already very late at night, this situation was extremely inconvenient and frustrating. At that time, I asked whether I could cancel...

「綺麗で、清潔な部屋でした。 お昼頃到着しましたが、チェックインさせてもらえました。」

「It's a little far from the city, but it's a quiet place with a nice atmosphere. The staff is very responsive.」

「非常に快適。パーフェクト」

「We very much liked the friendliness of this owner. It would be nice to have a trash can in the room.」