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ウィンダム ガーデン ウィチタ ダウンタウンの口コミ

3 out of 5
ウィンダム ガーデン ウィチタ ダウンタウン
221 E Kellogg St, Wichita, KS

口コミ

6.2
評価 10 - 1004 件の口コミ中 188 件が非常に良い" "
評価 8 - 1004 件の口コミ中 248 件が良い" "
評価 6 - 1004 件の口コミ中 179 件が普通" "
評価 4 - 1004 件の口コミ中 176 件が不満" "
評価 2 - 1004 件の口コミ中 213 件が非常に不満" "

6.6/10

清潔度

7.0/10

スタッフとサービス

5.6/10

設備とサービス

6.0/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Ashlie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice room
2024 年 5 月に 1 泊滞在

6/10 (普通)

Carl

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very small room, and bad area
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Brandan

良かった点 : 施設のコンディションと設備
Very clean
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 (不満)

Paul

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Honestly I would never recommend anyone stay here. Not only was it filthy and unsafe, there was no hot water in one of our bathrooms, no one at the front desk to check in and out and the location is so unsafe. They keep the bathrooms by the checkin desk locked so even after driving hours my kids couldn't use the restroom. People smoking at all entrances. Pool was disgusting. Spiders in the tub, the room was musty and not well kept. Hair in the freezer. Absolutely horrible.
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 (良い)

Jonnie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean, everything eorked as it should. I was impressed by the restaurant, and had a full breakfast. I was approached outside xs 2, for money by people walking through the parling area and im uncertain what took place for the police, then fireman to arrive as i was heading out one evening.
2024 年 5 月に 3 泊滞在

6/10 (普通)

Yahaira

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
The staff are always kind. The room smelt clean but the walls were very dirty and the furniture is really banged up with stains on the bed sheet and some towels. The breakfast was also terrible, only good thing was the waffle maker.
2024 年 5 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Dinesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok
2024 年 2 月に 3 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 (非常に不満)

Cynthia

小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Facilities are outdated. Rooms were smelly.
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 (非常に不満)

kamera

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
not what it looks like in the pics, very deceiving. not clean. nothing kept in good shape and unsafe location.
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

6/10 (普通)

Lizzet

2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 (非常に不満)

Georgina

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So many complaints idk where to start. Leaks everywhere, bad breakfast, no AC and horrible breakfast. Staff will lie and lie about fixing the issues because they don’t want you to leave their property.
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 (非常に不満)

Georgina

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was a nightmare. Do NOT stay here. Stains on bedsheets and other areas. The AC doesn’t work and when asked the manager hung up on me. They had leaks all over the place & the breakfast is horrible. Their maintenance man does their breakfast. The elevators don’t work and if they do the housekeepers occupy them to clean during the day so you have to wait for a while if you need an elevator. You are guaranteed to get asked for money by random strays.
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 (非常に不満)

Tanner

出張, 小さなお子様連れの家族旅行
Rooms or nothing like the pictures. No beverages for breakfast was always told broke never fixed would not stay there again.
2024 年 5 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 (良い)

Jonathan

出張, カップルで旅行
良かった点 : 清潔度
It took quite a while to check in was not aware of $100 deposit for security and it had to be on a credit card other than that the rooms were good very nice layout they could have used more staff
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 (非常に不満)

Benjamin

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nothing! Run down..dirty..nasty...not at all as advertised. I was so disappointed. I drove 4 hrs and already paid Expedia or I would have left. I likely won't use Expedia again
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 (良い)

Damari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Cheri、Saratoga

2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 (不満)

Jared

小さなお子様連れの家族旅行
気になった点 : 施設のコンディションと設備
Would not recommend staying here. We chose this hotel because the photos online looked nice but they were incredibly deceiving. The king room is TINY. Everything is completely outdated the area is surrounded by people walking the streets. For the price they are asking per night we expected MUCH nicer.
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

10/10 (非常に良い)

Millie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 (不満)

Little

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property needs to be updated. There are no USB ports to charge your phone. The bathroom was very poor condition. Toilet rocks, bathtub had hairs in it, beds were very uncomfortable. Continental breakfast left a lot to be desired. Yogurt, left out room temperature. Cream cheese not covered and drying out.
2024 年 5 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 (普通)

Michael

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
wanted to check if I was given my rewards points for this stay.
2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 (非常に不満)

Paul

2024 年 2 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

4/10 (不満)

christina

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had nothing but issues. We stayed 2 night's. Our key didnt work, and we reported we had low pressure, cold water for our shower. We reported it first thing in the morning. When we got back to the hotel, the issue was not resolved and then told that they would move us to another room. After hours we had to beg to get moved. They didnt really seem to care at all about the inconvenience to us. The room we got moved to was dirty. Huge cobwebs in the corner of the windows, some kind of brown slime on the walls. The hotel overall was dirty. I would not recommend staying there. We did not expect that for a Wyndham hotel.
2024 年 4 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

10/10 (非常に良い)

TERRY

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was nice.
2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Cody、McPherson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only because it’s downtown it makes it noisy. Otherwise a nice hotel.
2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 (普通)

Juan

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
1st impressions are important when I walked into the lobby to check-in it looked rundown and dirty ceiling tiles were stained and looked like they may fall out lobby furniture had stains on it and there were scratches on the walls needless to say I assumed our rooms would be the same to my surprise they were clean and comfortable nothing extravagant you get what you pay for the beds were clean water was hot ac/heater worked perfectly also the people up front was polite so that’s a plus as well I’d stay again if the need arised we didn’t eat there so I don’t know what the breakfast was like
2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 (普通)

Robert

出張
Not a good area
2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Alisha

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Yaikel llanes

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

paula、topeka

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Outlet box in the bathroom was not cool. Otherwise it was good.
2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Ronald

2024 年 4 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 (良い)

Keith

良かった点 : 設備とサービス、施設のコンディションと設備
C
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 (不満)

Rachel

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 (良い)

Larry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Family suite
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 (普通)

Dee

家族旅行
The hot tub was not working and was filled with dirt and trash! The room next door you get hear them fighting and arguing and staff did nothing to help. We finally knocked on the door and asked them to please quiet down. There was a $5.39 for security and staff fee that they didn’t tell me about during check in also they put 2 holds on my hotel room . Parking was not safe as phomeless walking though and also there was a concert and people parked in the lot, taking away from paying hotel customers.
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 (非常に不満)

Alyssa

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The pillows on the bed were couch pillows and not standard size. The amenities listed on google were not provided at the hotel, ie: hot tub, sauna. The climate control fan would not stay on so the room was muggy. The shuttle that was said to be provided at the hotel was not in service. The phone didnt work, so we couldnt call downstairs to let the front desk know about the issues we were having. Overall a terrible experience and we will not be returning.
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

6/10 (普通)

DENNIS、SIOUX FALLS

カップルで旅行
気になった点 : 清潔度
Older property,needed some updatiing,
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

6/10 (普通)

scott

2024 年 3 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

4/10 (不満)

John

出張
気になった点 : 清潔度、施設のコンディションと設備
Property is not in good repair, from elevator, marked up room doors, missing pieces on the toilet…I actually left and found a room at different hotel for less money and much better accommodations. I preferred to double pay rather than spend the night in the room at this hotel.
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

2/10 (非常に不満)

kim

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No TV, no heat or air. Absolutely a joke and they lie directly to your face when asking if it works.
2024 年 3 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

4/10 (不満)

Isabella

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 (非常に不満)

Chelsey

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Tv didn’t work, said the WiFi wasn’t connected.
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

4/10 (不満)

David

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Room lights flickered or didnt work. Reserved a handicapped accessible room. Was not in fact handicapped accessible.
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 (非常に不満)

Cindy

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
There was no television or phone in the rooms. They stated it was out
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

2/10 (非常に不満)

Johnni

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I walked into the property to check in and it was dirty and smelled horrible. There were about 15 people just sitting around being loud and noisy. The ceiling had water stains all over it and several of the ceiling tiles were about to fall in. There were places that appeared to be black mold. The walls were dirty and even a couple of holes in one area. The man working the front desk was very friendly and helpful. I told him I no longer wanted to stay at their hotel and he cancelled my reservation for me. The area the hotel was located in also looked to be very ran down and I honestly would not have felt safe there.
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. Iam very sorry to hear that several things throughout your stay did not meet your expectations.Please note that your concerns have been passed on to the different departments' managementteam. We do hope you give us another chance as we will definitely Improve our services.Sincerely,Management

8/10 (良い)

stephanie

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

8/10 (良い)

Norman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
U
2024 年 3 月に 1 泊滞在
Nazuからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear valued guest,Thank you for selecting our hotel for your recent visit to our area. We are continually craftingenriching experiences for our guests through inspired service and our commitment to quality.Our team members strive to provide the best service, down to the smallest detail. We aredelighted that we achieved this during your visit. Thank you for the recommendation and welook forward to your next visit.Sincerely,Management

10/10 (非常に良い)

Gabbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was great!
2024 年 3 月に 1 泊滞在

8/10 (良い)

Cheryl A

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在