8/10 Good
Shane K.
Sep 10, 2024
Liked: Cleanliness
Whistler bike park trip
Came up from seattle to ride the bike park for a couple days in Whistler. Location of the property was great. Clean and spacious and we had a great stay. The only issue was with the private hot tub. It was cold upon arrival and was difficult to heat up. The heater didn’t seem to be working g properly. It was also very dirty. Contacted the property manager and she had someone out very quickly to address the issue. But we still lost two days of use with the cleaning, refilling and reheating. There is a public hot tub on the premises but the listing specifically said “private hot tub”, and that was one of the reasons we booked this particular spot, so we were expecting to use that amenity for the entire stay. Only ended up using the hot tub one of the three days, so that was a bummer. Besides that, it is a great spot.
Shane K.
Stayed 3 nights in Sep 2024