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カールトン ロッジの口コミ

3.5 out of 5
カールトン ロッジ
4280 Mountain Square, Whistler, BC

口コミ

8.8

非常に良い

評価 10 - 116 件の口コミ中 60 件が非常に良い" "
評価 8 - 116 件の口コミ中 39 件が良い" "
評価 6 - 116 件の口コミ中 11 件が普通" "
評価 4 - 116 件の口コミ中 6 件が不満" "
評価 2 - 116 件の口コミ中 0 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.0/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

gurjit

小さなお子様連れの家族旅行
Clean property, great seat. Highly recommended.
2024 年 4 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Gurjit,Thank you for the wonderful rating of your recent stay! We hope to welcome you back again soon.Kind regards,EmilyGuest Services Manager

10/10 (非常に良い)

kim

グループ旅行
良かった点 : 清潔度、客室の快適度
It was an amazing location and time in Whistler!
2023 年 11 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Kim,Thank you for the wonderful rating of your recent stay with us! We look forward to welcoming you back again soon.Kind regards,EmilyGuest Services Manager

10/10 (非常に良い)

Maria Lenor

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Close to shopping malls, trails and restaurants. Main room does not have windows and not sound proof. Can hear other rooms noise and conversation
2023 年 10 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Maria,Thank you for the great rating of your recent stay with us.I am sorry if you experienced disturbance from the surrounding suite and hope it wasn't too loud.Kind regards,EmilyGuest Services Manager

8/10 (良い)

Ross

家族旅行
良かった点 : 清潔度、設備とサービス
This is one of if not The Best Location in Whistler. Room 305 was a very good size with two bedrooms, two bathrooms large living area, washer, dryer, fire place, single jet tub. A little hard to get to if you don't fit in the underground parking, as its right in the front of no car Whistler Village. Needs a reno (Apr '23), but I would definitely recommend. Staff are amazing!
2023 年 4 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2023 年 5 月 5 日)
Dear Ross,Thank you for a wonderful review of your recent stay with us! We hope to welcome you back again soon.Kind regards,EmilyGuest Services Manager

4/10 (不満)

Lorena

2023 年 3 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2023 年 4 月 4 日)
Dear Lorena,I'm so sorry to see the dissappointment of your recent stay with us.Please feel free to reach out to me directly if there's any further feedback.Kind regards,EmilyGuest Services Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
2023 年 3 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2023 年 3 月 23 日)
Dear Valued Guest,Thank you for taking the time to share such a wonderful rating of your recent vacation with us. We look forward to welcoming you back again soon.Kind regards,EmilyGuest Services Manager

10/10 (非常に良い)

Richard、Toronto

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location is perfect. Right next to lifts and close to action apres ski
2023 年 2 月に 5 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2023 年 2 月 23 日)
Dear Richard,Thank you for the wonderful review of your recent ski vacation.We hope to welcome you back soon!Kind regards,EmilyGuest Services Manager

6/10 (普通)

Shannon

グループ旅行
Location Isn't Everything ...
Location was awesome - you walk out right into the Village, however the upkeep of this hotel is less than to be desired + there is absolutely no sound proofing so you hear everything! It has so much potential to be such a great place but there is a lot of work that needs to be done ... plus the Units are individually owned so you don't know what you are going to get and are at the mercy of the owner making sure their Unit is kept up. Interactions with Staff were amazing tho - very responsive and nice!
2023 年 2 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2023 年 2 月 8 日)
Dear Shannon,Thank you for the feedback of your recent stay and I'm sorry to hear of some of your dissappointment. We will certainly take this onboard and hope to still welcome you back in the future.Kind regards,EmilyGuest Services Manager

8/10 (良い)

Kenneth Dale

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 8 月に 2 泊滞在

8/10 (良い)

Michelle

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This condo was in a great location for us. We like to be next to the slopes and close to the restaurants in the area. The condo seems as if it was recently remodeled which was nice, but it seems they just put the very old furniture back in which contrasted heavily with the new floor and fresh paint. We loved the view of the mountain. Be aware it is located directly above the Longhorn Bar so noise is heard when the bar is hopping. Having a washer and dryer in the unit was great. The kitchen had everything we needed.
2022 年 4 月に 5 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 5 月 12 日)
Dear Michelle, Thank you for taking the time to share a review of your recent stay with us. We hope the noise didn't disturb you and glad that you could make use of the laundry facilities. We hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

John

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location steps from Whistler base/lifts/restaurants and shops. Comfortable layout with smallish bedroom but great family room. Full kitchen and in-suite washer/dryer. Loved that the little things were thought about and included- basket with coffee/tea/supplies and laundry pods, etc. No hot tub or pool on site, but made up for by location. Recommend curtains in addition to blinds in bedroom, but otherwise wonderful!
2022 年 4 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 5 月 12 日)
Dear John, Thank you for taking the time to share a great review of your recent stay with us and we hope to welcome you back again. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

Marc

グループ旅行
良かった点 : 清潔度、客室の快適度
Large rooms good location
Great location right in front of whistler lifts. Room and furniture are dated but very large place and comfortable. No amenities like pool, restaurants etc although there is plenty of stuff in the village. I would recommend for friends sharing appt.
2022 年 4 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 4 月 29 日)
Dear Marc, Thank you for the great rating of your recent stay with us. We're so pleased you enjoyed your stay and will certainly take the feedback onboard regarding the decor. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

Terry

2022 年 3 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 3 月 13 日)
Dear Terry, Thank you for such a fabulous rating of our hotel! We hope you had a wonderful stay and that we can welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

CESAR

グループ旅行
良かった点 : 清潔度、客室の快適度
2022 年 2 月に 7 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 3 月 13 日)
Dear Cesar, Thank you for such a wonderful rating of your recent stay with us! We look forward to welcoming you back again soon. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

Kireny

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location, comfortable room.
2022 年 2 月に 4 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 3 月 5 日)
Dear Kireny, Thank you for such a wonderful review of your recent stay with us! We're so glad you enjoyed your time here and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

6/10 (普通)

Tim、Kirkland

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Prime location and great service. No pool, no jacuzzi or fitness facilities.
2022 年 2 月に 3 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 2 月 26 日)
Hi Tim, Thank you for taking the time to share feedback of your recent stay. We have a roof top hot tub and so sorry to see you didn't get to enjoy it. We hope you still had a great time in Whistler itself. Kind regards, Emily Guest Services Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
Great location
Carleton lodge is definitely a prime location being right in front of the village gondola. Going back to the hotel for lunch or equipment is super easy. The room we stayed in is a bit dated with regard to furnitures, bathroom and what not which could really use an upgrade, with that said, it's cozy and comfortable. Check in was thru sundial and staff were friendly, helpful and courteous.
2022 年 1 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2022 年 2 月 5 日)
Dear Valued Guest, Thank you for taking the time to share a great review of your recent stay with us. I'm pleased to see you found it easy to pop back for lunch and will certainly take your feedback onboard in regards to the decor. We hope you had a great time in Whistler itself and that we can welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

Mauricio

家族旅行
良かった点 : 清潔度、客室の快適度
This is where we'll stay next time
This place is amazing. Location is prime, right in front of the gondola and adjacent to restaurants, stores and equipment rentals. Loved it!
Birds eye view of what you see from the building
2021 年 11 月に 3 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2021 年 11 月 28 日)
Dear Mauricio, Thank you for such a wonderful review of your recent stay! I'm so glad you thoroughly enjoyed your time here and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、客室の快適度
2021 年 11 月に 3 泊滞在
Olivia - Duty Managerからの返信 (投稿日 : 2021 年 11 月 14 日)
Dear Kevin, Thank you for the great rating of our hotel. I'm so glad you thoroughly enjoyed your stay and hope to welcome you back again soon. Kind regards, Olivia - Duty Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、客室の快適度
Awesome getaway
While the interior is a bit dated, everything is fairly clean besides the odd stains here or there but that's to be expected. Shower head can use some cleaning as there's mineral buildup. We (2 couples) stayed there for 2 nights and cooked for one of the nights. Overall good experience and we are definitely coming back. Service was great and they sent sms once in a while to check up on us and see how we are doing so that's a nice touch.
2021 年 9 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2021 年 9 月 19 日)
Dear Kwok, Thank you for the time to share feedback of your recent stay with us. We hope you thoroughly enjoyed your time in Whistler and that we can welcome you back again soon! Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

Jennifer

2021 年 8 月に 3 泊滞在

8/10 (良い)

Giuseppe

2021 年 8 月に 3 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2021 年 9 月 19 日)
Dear Giuseppe, Thank you for the wonderful rating of your recent stay with us. We hope you thoroughly enjoyed your time here and hope to welcome you back again soon! Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great service. Excellent unit for large family. Fantastic location that allowed us to see the best parts of Whistler
2021 年 8 月に 2 泊滞在
Emily - Guest Services Manager からの返信 (投稿日 : 2021 年 8 月 14 日)
Dear Valued Guest, Thank you so much for the taking the time to share such a wonderful review. It's great to see you thoroughly enjoyed your stay and we hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 施設のコンディションと設備
The location was excellent and the check in and out process was seamless. However, there was a bar near by and the music was really loud and played until about 1AM on the weekend.
2021 年 8 月に 2 泊滞在
Emily - Guest Services Manager からの返信 (投稿日 : 2021 年 8 月 14 日)
Dear Valued Guest, Thank you for the taking the time to share a recent review. I'm so sorry for any noise disturbance you experience. We do work with the bars to try to ensure they are sticking to the 10pm noise bylaw. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very convenient to access everything in village
2021 年 7 月に 2 泊滞在
Emily- Guest Services Managerからの返信 (投稿日 : 2021 年 7 月 9 日)
Dear Valued Guest, Thank you for the great rating of our hotel. I'm so glad you thoroughly enjoyed your stay and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、客室の快適度
2020 年 12 月に 2 泊滞在
Emily - Guest Services Managerからの返信 (投稿日 : 2021 年 1 月 12 日)
Dear Andrew, Thank you for taking the time to share such an awesome rating of our hotel! I'm so glad you thoroughly enjoyed your stay and hope to welcome you back again soon. Kind regards, Emily Guest Services Manager

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、客室の快適度
2020 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス
2020 年 8 月に 1 泊滞在

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、客室の快適度
2020 年 7 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

2020 年 3 月に 2 泊滞在

10/10 (非常に良い)

Gina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス
2020 年 2 月に 2 泊滞在

8/10 (良い)

Sid G.

良かった点 : 清潔度
Best location
Great stay.
2019 年 11 月に 3 泊滞在

10/10 (非常に良い)

ELIAS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautifull
Bonito lugar, pequeño Hotel pero con habitaciones amplias y cómodas, en el corazón de la actividad de Whistler y a unos pasos de las góndolas, una estancia muy agradable!!
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a nice place with beautiful rooms and a great location. The bed was terrible with spring sticking out and the pullout sofa was worse. I slept on the couch (not with the pullout set up) and that was super comfy for 1 person
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had 2 bedrooms with 2 bathrooms and wood fireplace. The lodge was situated nicely near the chairlift. Unfortunately the only one open at this time of year, mid September, was the Blackcomb one, just an easy 10 minutes walk away.
2019 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

Ray、Whistler

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best location. Incredible room size & facility. Nice, helpful staff. Prior choice next time.
2019 年 8 月に 2 泊滞在

8/10 (良い)

Susan

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great STay
Fantastic location, gorgeous 2 bedroom (room 304), nice deck. Easy access to everything. Everyone was so accommodating and nice. Deanna (staff) texted me everyday to make sure we were being taken care of. The 85% ( I looked) down pillows were heaven. The 2 bedroom was perfect, if you go w/someone that snores!! Couldn't hear a peep!! TV was on it's last leg, but who needs a TV when you have that view!! Plan on return asap!
2019 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Location was great, right at the heart of Whistler Village. Needs interior upgrades.
2019 年 8 月に 2 泊滞在

8/10 (良い)

Denise T.

良かった点 : 清潔度
Short Whistler stay
Great accoms however, dishes were put away dirty and dishwasher didnt work well. Could have used a throw blanket for evenings on the sofa. More instruction needed for parking and checking in location prior to arriving. Overall a great location for getting around.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
칼턴 로지 괜찮아요 !!!
좋은 위치..시설 등은 좀 오래되었지만 가족단위 지내기에는 적합 (침대방 2, 욕실 2) 대체로 만족..
2019 年 7 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
The property is cozy and has lots of useful bits such as kitchen and crocks and washer/dryer. There’s also really fast internet. We found the fridge dirty on arrival with milk and orange juice drops etc and the bedding for the sofa bed wasn’t used as didn’t look very clean. It’s in a great location though for all Whistler has to offer. We were in 306 and having seen inside lots of the others this was definitely the most dated
2019 年 7 月に 2 泊滞在

8/10 (良い)

KaneoheGirl、Kaneohe, Hawaii

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location of this property is unbeatable! It's a 2 minute walk to the gondola and ski lifts up to Whistler mountain. It's surrounded by great shopping and restaurants. It had a huge kitchen and all the conveniences of home. This is going to be a place we come back to...hopefully soon!
2019 年 7 月に 2 泊滞在

8/10 (良い)

Lulu、Portland

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The suite was very comfortable although carpeting could use extra cleaning or replacement as well as the kitchen chairs. The two bedroom and two bathroom suite met our needs to the fullest. Having an on-site washer and dryer was also very convenient. Most of the cleaning and washing supplies were included. Free bike rentals for guests would have been very much appreciated.
2019 年 7 月に 3 泊滞在

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 4 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was great, and the room itself was nice and cozy. Highly recommended.
2019 年 6 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

2019 年 6 月に 6 泊滞在