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Reviews of Days Inn by Wyndham Sedgemoor M5

3 out of 5
Days Inn by Wyndham Sedgemoor M5
Sedgemoor Service Area, Western Lane, Weston-super-Mare, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 906 reviews" "
Rating 8 - Good. 306 out of 906 reviews" "
Rating 6 - Okay. 106 out of 906 reviews" "
Rating 4 - Poor. 51 out of 906 reviews" "
Rating 2 - Terrible. 28 out of 906 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 1 night in May 2024
Response from Keith on May 16, 2024
Hi,Thanks for your nice review and we look forward to seeing you again soon

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues.
Stayed 1 night in May 2024

4/10 Poor

Binish

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
The carpet was dirty old chocolate was found underneath bed. Also very mucky. The linen didnt smell fresh. We were really explained about the breakfast and misssed it. Bathroom was nice and Rooms are roomy.
Stayed 1 night in May 2024

6/10 Okay

Carole, Farnborough

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Had to navigate m5 to get to and from hotel and wasn’t given the breakfast voucher at check in so had to queue up 1/2 hour twice for a mediocre English breakfast. Wouldn’t bother again. Have some red bites around the ankles not sure if bed bugs or not
Stayed 1 night in May 2024

2/10 Terrible

Sarah

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Dirty, not clean. Hair in beds. Bed bugs in bed as well.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Keith on Apr 22, 2024
Hi,Many thanks for your nice review and we look forward to seeing you again soon.Kind regards,Keith.

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant spacious room, comfy bed
Stayed 3 nights in Apr 2024

8/10 Good

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
For the price I couldn't fault it. Basic but clean and comfortable rooms with a surprisingly powerful shower. The dinning options are a bit disappointing as the service station only has a burger king, Starbucks and a noodle bar, as the subway was closed by 4.30. However this could be remedied by eating before arrival or ordering in. The view from the back rooms were excellent it was like being in a remote country hotel, you couldn't hear the motorway. I will definitely be staying here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Rhys

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly staff and would do anything for you if you ask
Stayed 2 nights in Apr 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Anthony

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Bo plug sockets next to bed only usb power no good when you need mains power medical equipment cpap machine
Stayed 1 night in Apr 2024

6/10 Okay

John

Business traveler, Traveled with partner
Clean rooms and areas the man behind desk needs to sort his attitude out but all other member were very helpful Noise up above us from screaming kids didn’t help whilst we were up at 4am for work but not hotels fault
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a stop over on a journey for work. I checked in online. The staff were friendly when I arrived. The room itself was clean, very spacious, for just me, and had everything I needed. Overal I slept well and was on my way the next morning feeling refreshed!
Stayed 1 night in Mar 2024

2/10 Terrible

yvonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy room. Even the basic cleaning wasn't done. No restaurant. It advertised under the premier inn and is very misleading. Do not use this hotel.
Stayed 3 nights in Mar 2024
Response from Days Inn on Mar 29, 2024
Hello Yvonne, I'm sorry you were disappointed with your stay although we have no affiliation with Premier Inn hotels. Thank you, Days Inn.

8/10 Good

Anushka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Beverley

Stayed 1 night in Mar 2024

10/10 Excellent

Beverley

Stayed 1 night in Mar 2024

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenience at a good price.
Stayed 1 night in Mar 2024
Response from Keith on Mar 10, 2024
Hi Natalie,Many thanks for your positive review. We look forward to welcoming you again in the future.Kind regards,Keith.

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Turn off to property not clear.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Amenities
Lovely 😍
Stayed 2 nights in Mar 2024

6/10 Okay

Julie

Traveled with partner
Disliked: Cleanliness, amenities
Not convenient for Bristol Airport our mistake! Reception unmanned on arrival gone to get food across road. Room floor durty, not vacuumed, bathroom floor had finger nail & hair on floor. Kettle leaked water everywhere and blew fuse, staff changed kettle and reset fuse.
Stayed 1 night in Mar 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean comfortable and quiet place to stop over
Stayed 2 nights in Feb 2024

8/10 Good

Katie

Traveled with family
Liked: Property conditions & facilities, room comfort
All you need to break a long journey
Friendly staff on reception. Microwave and crockery available which was ideal
Stayed 1 night in Feb 2024

10/10 Excellent

Carreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and welcoming,super staff, my sixth stay in 12 months.we wil be back
Stayed 5 nights in Feb 2024

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Mattress and pillows were great i have trouble sleeping at home but fell straight to sleep when my head hit that pillow. Now im looking of getting hotel pillows from a shop will come back again
Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Stayed 1 night in Feb 2024

10/10 Excellent

Willem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, budget stayover - always friendly and clean. Motorway services cuisine....pet friendly too.
Stayed 3 nights in Jan 2024
Response from Keith on Feb 6, 2024
Hi,Many thanks for taking the time to submit a positive review.We are pleased that you enjoyed your stay and we look forward to seeing you again in the future.Kind regards,Keith.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Keith on Feb 3, 2024
Hi,Thanks very much for taking the time to submit a positive review. We hope to welcome you again soon.Kind regards,Keith.

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like stay in the days inn just wish Expedia would let you book breakfast at all of the days inn served in the ( Good Breakfast in the service) but always clean and friendly staff
Stayed 1 night in Jan 2024
Response from Keith on Jan 26, 2024
Hi.Thanks for your nice review. Just to let you know that here at Sedgemoor we have breakfast vouchers available for you to buy on arrival.Many thanks,Keith.

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite regular stop over on long journeys
Really friendly and helpful staff, good comfy accommodation. Excellent for travelling with my dog. Very convenient location and reasonably priced. Only (very, very minor) down point was that the shower gel, shampoo seemed so diluted that it was hardly worth having.
Stayed 1 night in Jan 2024

10/10 Excellent

todd a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Keith. on Jan 16, 2024
Thanks for your high score. We look forward to seeing you again in the future.

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all clean
The room was dirty, bogeys on the wall next to single bed. Stains all on the carpet, it felt so grubby! On arrival there was absolutely no toilet roll in the room, not enough towels so had to request these. We stopped simply as a stop gap nearer to the airport but wouldn’t stay again!
Stayed 1 night in Jan 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog poop in room!
Dog poop in first room we were given, not sure how this could have been missed. Moved to another room with chocolate wrappers left on the shelves and only one towel between three. Easy enough to get extra towels but adds to overall negative impression. Budget hotel but not achieving the basics. Premier Inn next time.
Stayed 1 night in Jan 2024

8/10 Good

Lindsey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, clean and tidy, stayed here a few times. The only negative was that the hot water would run out quite quickly when trying to have a shower or bath.
Stayed 1 night in Jan 2024

10/10 Excellent

Tracey

Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Dec 2023

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good value with friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for days out to Weston and Burnham on sea. Stayed at the hotel on Dec 24th so we could do something different on Christmas day and that was build sand castles on the beach with my partner and her daughter. Definitely going back and will be staying at this hotel again
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This was a Christmas eve stay running over to Christmas day. The reception staff were soo soo helpful and nothing was too much trouble. Simply FANSTASTIC !!!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job
Comfortable, clean and relaxed. Quietly secluded. Plenty of space to do work on my widescreen. Internet access helpful.
Stayed 1 night in Dec 2023

6/10 Okay

Alan

Business traveler
Liked: Staff & service
Disliked: Room comfort
Disappointed
Good reception, although initially given wrong occupied room, toilet seat broken, radiator turned off so room was cold
Stayed 1 night in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be safer
No heating on on a late arrival No safety shower mat in room. Why not?
Stayed 1 night in Dec 2023
Response from Reception team on Dec 15, 2023
Good morning,We apologies for the heating not being on in the room.Rubber shower mats are available on request at reception as stated on the sign in the bathroom.Many thanks

8/10 Good

Richard

Stayed 5 nights in Dec 2023

8/10 Good

Constantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmly
Ok general service … I would come back if I’ll travel around
Stayed 1 night in Dec 2023
Response from Reception team on Dec 15, 2023
We look forward to seeing you again soon

8/10 Good

Ahmed

Stayed 2 nights in Nov 2023

10/10 Excellent

Letizia

Stayed 1 night in Nov 2023

4/10 Poor

Phil

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I liked that it was close to our destination & had a comfortable bed. However, it was too noisy too sleep, there were people slamming doors at midnight, 2am, 5am etc and lots of banging on the floor. The noise from lorries idling in the car park made the windows shame. Glazing was poor, it was old with lots of gaps which let in the cold air & noise.
Stayed 1 night in Nov 2023