「While the room was adequate and the check in staff was pleasant, management should find a different career. Was double charged for a room after checking in at 7pm with a same day reservation through Expedia. Even after selecting to pay at property, the managers statement was “I have the right to charge your card after 3pm”. The check in allowable time frame per app was 3pm - anytime. Will never use this facility again or any businesses the company is associated with.」
「While the room was adequate and the check in staff was pleasant, management should find a different career. Was double charged for a room after checking in at 7pm with a same day reservation through Expedia. Even after selecting to pay at property, the managers statement was “I have the right to charge your card after 3pm”. The check in allowable time frame per app was 3pm - anytime. Will never use this facility again or any businesses the company is associated with.」
David