施設内の設備

コートヤード・バイ・マリオット・ウエストパームビーチの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 1001 件の口コミ中 546 件が非常に良い" "
評価 8 - 1001 件の口コミ中 247 件が良い" "
評価 6 - 1001 件の口コミ中 83 件が普通" "
評価 4 - 1001 件の口コミ中 51 件が不満" "
評価 2 - 1001 件の口コミ中 74 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Rodney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Rodney, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard West Palm Beach.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Magdala

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There’s nothing more to say, it was the best experience I’ve ever encountered.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Magdala, On behalf of all of us at Courtyard West Palm Beach, thank you for the great review. We are pleased to know how much you enjoyed everything we offer and have exceeded your expectations. Thank you for choosing us for your visit to South Florida, and we look forward to accommodating you again soon.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Belkis

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
El mejor hotel que e visitado en esta temporada en limpieza y atención 😍
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Belkis, Thank you for the excellent review of Courtyard West Palm Beach. We are delighted to hear that you had an exceptional stay with us and that you appreciated our efforts to maintain high cleanliness standards and provide attentive service. Your kind words mean a lot to us, and we look forward to welcoming you back to our hotel in the future.Sincerely,Alison Brumer,General Manager

8/10 (良い)

Vasilios

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Vasilos, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager

8/10 (良い)

Vasilios

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Vasilios, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager

2/10 (非常に不満)

Matthew、Tampa

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Matthew, Thank you for choosing to stay with us and sharing your review. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Magan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet, easy check in and checkout.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Magan, Thank you for being our guest at Courtyard West Palm Beach. We truly appreciate your feedback regarding our check-in and check-out service. It is wonderful to know that our team's efforts left a positive impression on your experience. We look forward to having you as our guest again.Sincerely,Alison BrumerGeneral Manager

8/10 (良い)

Alejandra

良かった点 : スタッフとサービス、施設のコンディションと設備
Precios muy altos del menú, no es 24 horas , y la limpieza de las habitaciones puede ser mejor
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Alejandra, Thank you for being our guest at Courtyard West Palm Beach and for the kind rating. We genuinely regret the concern you outlined regarding our menu. We strive for the highest quality in every one of our menu items and this often comes at a premium price. We also consistently review our pricing to stay competitive with local area restaurants. Moreover, we apologize for any housekeeping issues with your room. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We appreciate the review and hope you will stay with us again soon when you are in town.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Elroy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
👍
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Elroy, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Courtyard West Palm Beach. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Alison Brumer,General Manager

8/10 (良い)

Doug

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would stay there again.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Doug, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard West Palm Beach. We look forward to your return and wish you all the best with your future travels.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

shanta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was pleasant and very helpful
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Shanta, Thank you for choosing Courtyard West Palm Beach and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Marie-Line

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2024 年 3 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Ms. Line, Thank you for sharing your experience with other travelers. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose Courtyard West Palm Beach any time your travels bring you back this way.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Christ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Over all Good costumer service
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Christ, Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Courtyard West Palm Beach your home away from home when your travels bring you back to the area.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Iain、Daytona Beach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Lain, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager

8/10 (良い)

vanessa

2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Vanessa, Thank you for your kind rating! We are glad you had such a positive experience during your time at Courtyard West Palm Beach, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Alexandrre、St-Albert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, very clean, will come back for sure !
2023 年 12 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Alexandrre, We are thrilled to hear that you had such a positive experience at Courtyard West Palm Beach during your stay! Thank you for your kind words about our staff and the cleanliness of our hotel. We are delighted to know that you plan to return in the future. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Tomika

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was wonderful the staff at the front desk was was nice and helpful and the room was clean and , the bed was super soft. I also liked how the hotel was 4 mins away from rapid water park.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Tomika, Thank you for sharing such wonderful feedback on your recent stay with Courtyard West Palm Beach. We are pleased to hear that you loved our well-maintained accommodations and found our front desk associates welcoming and helpful. Additionally, we are thrilled that our convenient location added to the enjoyment of your stay, with its proximity to Rapid Water Park being an additional highlight. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Scott

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking spots were too close someone scratched my rental car.
2024 年 3 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Scott, Thank you for sharing your review with us. We are pleased to see your wonderful rating; however, we are sorry to hear about the incident with your car. Please know that we take accusations of this nature seriously, and we will share your message appropriately as we are committed to enhancing our services on all levels.Sincerely,Alison Brumer,General Manager

8/10 (良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience and very accommodating to our family needs.
2024 年 3 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Maria, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our hospitality. We look forward to seeing you again soon, and we wish you all the best with your travels. Sincerely,Alison BrumerGeneral Manager

4/10 (不満)

Josette

出張
Old & dirty surroundings… dirty bathroom floor with tub peeling of old paint… never going back
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Josette, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to South Florida.Sincerely,Alison Brumer,General Manager

8/10 (良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Stephen, Thank you for choosing Courtyard West Palm Beach. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Anthony、Arlington

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel was very clean and the staff very friendly. My only issue was the bad was worn out and was collapsed in the center, like a hole.
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Anthony, Thank you for sharing your experience with us. We are pleased you found our well-maintained property and our associates pleasant. However, we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with Courtyard West Palm Beach again; we are confident you will have the exceptional stay you deserve.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Colleen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Short stay. Had a positive experience!
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Colleen, Thank you for sharing your recent stay with Courtyard West Palm Beach. We are thrilled to hear that your short stay was a positive experience! We appreciate your feedback and look forward to the opportunity to welcome you back for another positive experience in the future!Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Jade

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My stay here was wonderful and I loved the balcony. I wished they would have had a room available with a fridge and microwave, but with having to book with them short notice it was everything I needed. It's a wonderful place to stay.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Jade, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our well-assigned accommodations. We hope to see you again soon, and we wish you all the best with your travels.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Muriel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is amazing, especially mikayla.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Muriel, We appreciate your positive feedback on your stay at Courtyard by Marriott West Palm Beach! It is wonderful to hear that you found our staff, especially Mikayla, to be amazing. We strive to provide excellent service, and it is rewarding to know that our team has made a positive impression on your experience. Thank you for taking the time to acknowledge our staff, and we look forward to welcoming you back for another excellent stay in the future.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice quick stay after landing at airport at 12:30 am. Easy ride from airport. Very clean and perfect beds to get some rest.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Lisa, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay with us, despite it being brief. We appreciate your positive comments about the convenience of our shuttle services from the airport and the exceptional cleanliness of our accommodations. Our comfortable beds are also an important aspect of ensuring a restful experience for our guests, and we are glad that you found them to be of high quality. We hope to have the opportunity to host you again in the future for another comfortable stay. Safe travels!Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Yunizet

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was very nice. It was super clean and was very quiet. Definitely would stay here again.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Yunizet, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our relaxing rooms and exceptional hospitality. We hope to see you again soon, and we wish you all the best with your travels.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Natasha

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service and a clean room with everything we needed for our stay. We will be back.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Natasha, Thank you for your kind words! Providing exceptional service and ensuring our guests have a comfortable stay are our top priorities. We are thrilled to hear that you enjoyed your time with us and that our well-maintained accommodations met your needs. We are looking forward to welcoming you back to Courtyard by Marriott West Palm Beach on your next visit to West Palm Beach. Sincerely,Alison BrumerGeneral Manager

4/10 (不満)

Jocelyn

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The furniture in the room was old. Dresser drawer fell out. Uber-eats walking around hallways with delivery. Rates too high for condition of property. All Hallways smelled like deodorizer. Staff friendly and accomodating. Left hotel early and checked into new canopy Hilton for $30 more.
2024 年 2 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Jocelyn, Thank you for choosing us for your visit to West Palm Beach. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. Additionally, we appreciate your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area and season. Your feedback is essential as we continually focus on advancing our guest experience. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Guillermo、coral gables

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was not the nicest... porte cochere was new but rest of the building an older property (elevators, lobby, etc). Rooms and furnishings were adequate and staff super friendly. It met our needs and pricing was good. Location conveniently close to expressway.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guillermo, We express our gratitude for sharing your experience at Courtyard by Marriott West Palm Beach with us. We are pleased to learn that you found our porte cochere to be in a new condition and that our staff provided super-friendly service. Your satisfaction with the rooms, furnishings, and reasonable pricing is truly heartening. Additionally, we are glad that our location close to the expressway was convenient for you. However, we acknowledge with regret that you were not satisfied with the current state of our property, and it did not meet our high standards. Your honest feedback is highly appreciated, and we will ensure to share it with our team to make improvements in the future. We value your opinion and hope that you will give us another opportunity to make a better impression next time.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Kendal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice property very and staff was friendly and helpful
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Kendal, Your kind remarks about our beautiful property and devoted associates are greatly appreciated. Thank you for this delightful review of our hotel! It was a pleasure hosting you at Courtyard West Palm Beach, and we hope you are already planning another visit our way.Sincerely,Alison Brumer,General Manager

8/10 (良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable stay.
Very comfortable hotel, not much nearby as it is in a business park, but great if you are working nearby or overnight stop on a road trip. No microwave in room, but was able to use one in reception. Room service twice tried to come into room to tidy around 09:00a.m. Before we had checked out.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Stephen, Thank you for sharing your experience. We are delighted to hear that you had a comfortable stay at Courtyard West Palm Beach. Your feedback is valuable, and we appreciate your understanding regarding the location in a business park. It's great to know that you found our hotel suitable for those working nearby or as an overnight stop during a road trip. However, we apologize for any inconvenience caused by the absence of a microwave in your room. We are pleased to hear that you were able to use the one in reception. Regarding the room service, we apologize for the early attempts to tidy up before your check-out. Your comments will be shared with our team to prevent such occurrences in the future. Thank you for choosing our hotel, and we hope to welcome you back for another comfortable stay in the future.Sincerely,Alison Brumer,General Manager

8/10 (良い)

Angela

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Angela, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard by Marriott West Palm Beach. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Alison Brumer,General Manager

8/10 (良い)

ANA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Ana, Thank you for your nice rating and for letting us know that your stay at Courtyard West Palm Beach was a pleasant one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Alison Brumer,General Manager

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Todler

カップルで旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Todler,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard by Marriott West Palm Beach. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

LaFonda、Haines City

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this property. The parking lot was not cleaned. I got a flat tire by broken gloss in the parking lot. Inside was beautiful.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear LaFonda,Thank you for taking the time to share your feedback and for giving us a 5-star rating. We are delighted to hear that you love our property and found the interior beautiful. However, we sincerely apologize for the inconvenience you experienced with the parking lot. It's regrettable to hear about the broken glass that led to a flat tire. Please rest assured that we take your concerns seriously, and we will address the issue promptly to ensure a safer environment for our guests. We appreciate your valuable feedback, and we look forward to the opportunity to welcome you back for an even more enjoyable stay.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Gaston

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was what we expected.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Gaston, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Courtyard West Palm Beach. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Alison BrumerGeneral Manager

2/10 (非常に不満)

Kim

2023 年 12 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Kim, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was not feeling well upon arrival and the front desk clerk was very kind and understanding. Quick and effective during check-in.
2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Mary, Thank you so much for your kind review. We are glad that everything went well during your stay and that our quick check-in made added convenience to your visit. Thank you for choosing Courtyard West Palm Beach, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Cassandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great clean property.
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Cassandra, Thank you so much for your kind words about Courtyard West Palm Beach! We are thrilled to hear that you found our hotel exceptionally clean during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

denise

General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Denise, It is wonderful to know you enjoyed everything about your time at Courtyard West Palm Beach and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Rolando、Niantic

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable bed and pillows
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Rolando, Thank you for sharing about the excellent experience you had with us at Courtyard West Palm Beach. It is always great to read how pleased our guests are with their accommodations. We strive to provide comfortable bedding, clean and quiet rooms, along with many valued amenities. Our housekeeping team has a great passion for what they do, and we will enjoy sharing your feedback with them. Thank you again, and we look forward to having the opportunity to have you back the next time you are in the West Palm Beach area.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Kenneth

良かった点 : 設備とサービス
Check-in is a breeze🌺
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Kenneth, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Courtyard West Palm Beach.Sincerely,Alison BrumerGeneral Manager

4/10 (不満)

Eduardo

2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Eduardo, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,Alison BrumerGeneral Manager

8/10 (良い)

Esaie

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay. Lots of parking spot. Great staff
2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Esaie, Thank you for being our guest at Courtyard West Palm Beach. We are pleased to know you had an excellent stay and liked our parking and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. We appreciate the review and look forward to having you as our guest again.Sincerely,Alison BrumerGeneral Manager

8/10 (良い)

Tom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I asked for a list of places to eat close by. The two within walking were not on the list. All on the list were probably high end.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Tom, Thank you for reviewing your stay at Courtyard West Palm Beach. From the rating, it seems, your overall time with us was comfortable; however, we regret if we missed providing the complete information you were looking for and any inconvenience this caused. We will share your feedback appropriately, as we are always looking for the ways to improve our guest experience. Thank you again, we look forward to welcoming you back.Sincerely,Alison BrumerGeneral Manager

8/10 (良い)

Christine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable and safe
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Christine, Thank you for rating your pleasant experience at Courtyard West Palm Beach. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Fazliddin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Fazliddin, Thank you for being our guest and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure accommodating you at Courtyard West Palm Beach; we look forward to welcoming you back again.Sincerely,Alison BrumerGeneral Manager

10/10 (非常に良い)

Mihnea

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very quiet and nice place.
2023 年 12 月に 9 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Mihnea, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard West Palm Beach. We look forward to your return and wish you all the best with your future travels.Sincerely,Alison BrumerGeneral Manager