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「We got to the site about 8pm and had to go to the club house to get the key from a helpful local , opened the door and it smelt like a dirty hamster cage , the bedding was roled up in the centre of the bed amd i couldnt tell if it was clean or dirty , walked into the toilet amd there was poo all around the rim of the toilet and in the pan , the floor of the hut was all water damged and peeling up, we turned right around and walked out , in that part of wales driving im the dark to try and fimd a...

「No one in shop or office to report issues to, I txt the owner on Friday morning & they didn’t even open it until after we left on Saturday morning. No bathroom lights working, no outside light by hot tub and no covering over it to protect from weather/trees, so it was not used. No heating for night time so the hut was really cold, it was a good job I took extra bedding. 」

「Host cancelled at 11 oclock on the day we were due to arrive due to an apparent electrical fault. Spoke initially and offered an alternative date which was no use as needed somewhere to stay that night for a reason.tuen didn't hear anything」

「The hut looked really shabby from the outside but, thankfully, it was better inside. The kitchen was reasonably well equipped but there were no towels or tea-towels, dishcloths etc. and no tea, coffee etc. The bed linen wasn’t great, with stains and burn marks on the duvet cover. The mattress was stained. As a one night stop-over on a bike ride it was OK, just.」

「Site manager fobbed me of 6 times to try and get the tv to work. No eating knives. Some dirty bed sheets. Hot tub not working My advice is avoid twin rivers」