6/10 (普通)
doug b.
2025 年 5 月 26 日
Dissatisfied
I talked to one of your employees on line about possibly changing to a different room as we didnt realize you had a 2 story bldg. And my friend uses a walker and had to go up 17 steps ea time we went anywhere. Whoever answered my online request was not aymathetic at all. The place was not busy, im sure that we could have gotten a different room because she is disabled and refused to do anything to help out. It shouldnt have been that difficult. With this happening it ruined our vacation. We will never do business there again.
doug b.
2025 年 5 月に 4 泊滞在