外観

ホテル ワシントンの口コミ

4.5 out of 5
ホテル ワシントン
515 15th Street, NW, Washington, DC

口コミ

9.0

とても素晴らしい

評価 10 - 1676 件の口コミ中 1121 件が非常に良い" "
評価 8 - 1676 件の口コミ中 310 件が良い" "
評価 6 - 1676 件の口コミ中 138 件が普通" "
評価 4 - 1676 件の口コミ中 58 件が不満" "
評価 2 - 1676 件の口コミ中 49 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

4/10 (不満)

Tetsuo

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
シャワーのお湯が出なかった。
2024 年 4 月に 1 泊滞在
Hotel Washingtonからの返信 (投稿日 : 2024 年 4 月 10 日)
I'm sorry to hear about the issue with the hot water in your shower. Your comfort is important to us, and I apologize for any inconvenience this may have caused!

8/10 (良い)

Takashi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Alexandriaからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for taking the time to give us a review, and we hope to see you back soon!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 10 月に 2 泊滞在
Rooms Management Teamからの返信 (投稿日 : 2023 年 10 月 10 日)
Greetings from Hotel Washington, Thank you for review. We are happy to know you enjoyed your stay with us. Thank you for your business.

10/10 (非常に良い)

Kahori

2023 年 7 月に 2 泊滞在
Room Management team からの返信 (投稿日 : 2023 年 7 月 29 日)
Hello Kahori, We are so happy you enjoyed your stay with us. Thank you so much for giving us a review.Best,Selam

8/10 (良い)

Masanori

良かった点 : 清潔度、客室の快適度
2022 年 6 月に 2 泊滞在
Robert H.からの返信 (投稿日 : 2022 年 6 月 25 日)
Thanks for staying with us at Hotel Washington, we will see you next time!

10/10 (非常に良い)

Kazuaki

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 2 泊滞在
Associate Dir. of Roomsからの返信 (投稿日 : 2022 年 1 月 5 日)
Thank you!

10/10 (非常に良い)

Gilbert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Manager of this Hotel is absolutely interested in ensuring you are taken care of!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

8/10 (良い)

JANE、Antigo,

カップルで旅行
The people at the front desk were very nice except when I called twice to ask for a cab to the airport, nobody answered. I had to go down to the desk only find a gentleman eating. When I told him I had called twice, he just looked up from his food and said nothing until I asked about a cab. I was also very frustrated about an extra $40.00 per day resort fee. This was not indicated when I booked the ticket. There were vouchers available to offset this but you had to remember to have them with you. There was no coffee available in the lobby unless you paid $6.00 tip (unless you had a voucher) that was included automatically on the bill. The overall experience was good but there were a few irritations.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Sheny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Raul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Small but cozy rooms with excellent lighting.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Francisco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Sondra Diann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bed was very comfortable, we slept well. Enjoyed a snack on The Patio.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jean

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I only gave it a 4 because the room I selected was especially small and facing the generator. But, in fairness, this was graduation weekend and everything was sold out unless you wanted to pay $1000 plus for a room at the JW.
2024 年 5 月に 2 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for sharing your experience with us. We appreciate your understanding during such a busy time, especially with the graduation weekend rush. We apologize for the smaller room and the view, and we hope you still enjoyed your stay despite these inconveniences. Should your travels bring you back to DC, we would love the opportunity to welcome you again and provide a more comfortable room.

10/10 (非常に良い)

Yifeng

2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Donna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was very nice and helpful
2024 年 5 月に 5 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for your kind words about our staff! We're thrilled to hear that everyone was nice and helpful during your stay. Your positive feedback is greatly appreciated, and we'll be sure to pass it along to our team!

10/10 (非常に良い)

Elena V、Sunny Isles

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location, very comfy bed,pillows and bedding,very welcoming atmosphere in the lobby and bar,very friendly and helpful staff at front desk
2024 年 5 月に 3 泊滞在
Rooms Management Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello Elena,Thank you for letting us about your great stay with us. We are super happy to know you enjoyed your stay and that our staff went above and beyond! Thank you!

10/10 (非常に良い)

Libby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel for exploring the DC area. Nice accommodations, clean,updated,comfortable bed. We did not try the restaurant but walked to several that are close by. Short trip from the hotel to Regan airport.
2024 年 4 月に 4 泊滞在
Rooms Management Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi Libby, Thank you for letting us about your great stay with us. We are super happy to know you enjoyed your stay and that our staff went above and beyond! Thank you!

8/10 (良い)

Daniel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location near the White House and museams.
2024 年 5 月に 4 泊滞在
Rooms Management Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello Daniel, We are happy to see you had a great stay with us. Thank you so much for your business. Best Regards,

10/10 (非常に良い)

Desiree

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very beautiful and the room was a lot bigger than it looked online!!
2024 年 5 月に 2 泊滞在
Rooms Management Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello Desiree, Yayyy!! We are so happy to know you enjoyed your stay with us. Thank you for your business, much appreciated. Thank you,

6/10 (普通)

Jeannelle、Seattle

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
Rooms were smaller than expected for the price. The room smelled like mildew and it was very muggy. The rooms aren’t very soundproof so you can hear everything in the hallways. But the staff are very friendly and accommodating.
2024 年 5 月に 4 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for sharing your feedback about your recent stay with us. I'm sorry to hear that the room size did not meet your expectations and that you encountered issues with the room smelling like mildew and being muggy. Additionally, I apologize for the lack of soundproofing that affected your comfort.On a positive note, I'm glad to hear that our staff were friendly and accommodating during your stay. We take great pride in providing excellent service, and your kind words mean a lot to us!

10/10 (非常に良い)

Krista、Anchorage

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel, excellent location.
2024 年 5 月に 5 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 20 日)
Your 5/5 rating means a lot to us, and we hope to have the pleasure of welcoming you back soon. If there's anything we can do to make your next stay even more enjoyable, please let us know!

10/10 (非常に良い)

DANIEL、Frisco

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff, room, amenities and view!!! It is such a beautiful hotel
2024 年 5 月に 4 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you so much for your kind words! We're thrilled to hear you enjoyed our amazing staff, room, amenities, and the view. We take great pride in making our hotel a beautiful and welcoming place for our guests. We can't wait to welcome you back for another fantastic stay!

8/10 (良い)

Martin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very close to the White House, public transportation nearby. Very good location all around. Very expensive to really do anything in the area that’s not in the Mall, so be prepared for that. Room was ok kind off a strange decorating theme 90’s contemporary if that makes any sense. All in All it was a good hotel with great location.
2024 年 5 月に 4 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your feedback! We're delighted to hear you appreciated our prime location close to the White House and convenient public transportation. We strive to offer our guests a comfortable stay and unique experience, so your thoughts on the room's decor are valuable. Washington DC can indeed be pricey, but we're glad you enjoyed your time exploring the area. We hope to welcome you back soon for another great stay!

10/10 (非常に良い)

Troy

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are very, very small.
2024 年 5 月に 3 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 16 日)
Although the rooms were not up to your standards, we are thrilled to see you still enjoyed the rest of your stay! Thank you for choosing Hotel Washington!

10/10 (非常に良い)

Martha

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
Great service at check in, all the restaurants and bar. Super location close to major sites.
2024 年 5 月に 3 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 16 日)
We love are location as much as we love your review! Thank you so much for your business.

8/10 (良い)

Kristina

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2 out of 3 Elevators were out of service the first day we arrived. Room service trays littered the hallway and stayed there for as long as a day. Otherwise, restaurant and staff were more than excellent.
2024 年 5 月に 2 泊滞在
Rooms Management Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Kristina, Thank you for taking the time to share your stay with us. We apologize about the elevator situation that happened during your stay. We understand how this could have affected your stay. We have shared your comments with the appropriate team members to ensure we avoid similar situations in the future. Thank you very much for staying with us, we truly appreciate your business.

10/10 (非常に良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were small but we didn’t expect anything too big, being that this is in the heart of DC.
2024 年 5 月に 4 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 13 日)
I'm glad to hear that the room size was within your expectations. If there's anything else you'd like to share about your stay or if there's anything I can assist you with, please let me know!

6/10 (普通)

SHEFALI

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
This hotel is not what I expected, it should be marketed as a party hotel. The lobby was extremely loud all the voices from the seating area combined with the loud music made the check in process difficult although Mary did her best and was very nice. She also gave a room on a lower floor so I wouldn’t be disturbed by loud music from the bar upstairs. I find this ironic since I received a text to turn down the volume of my tv at some point. The rooms are small but fine and clean housekeeping did a very good job everyday and were very friendly. I found the valet people a bit off nobody greeted you acted like they weren’t part of the hotel staff, also everybody coming and going used one door even though it was a double door. There was no one to navigate that. Lastly the doors bang loudly when people come and go all hours of the day and night so that did not make for a restful stay, maybe that’s why my tv was a bit loud.
2024 年 5 月に 3 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 13 日)
I'm sorry to hear that your stay at Hotel Washington didn't meet your expectations. It sounds like the noise levels and some aspects of the service were disappointing. Your feedback about the lobby noise, valet staff, and door situation is valuable, and I'll make sure to pass it along to the hotel management for their review. I'm glad to hear that Mary was able to assist you with a quieter room. If there's anything else you'd like to share or if there's anything I can assist you with, please let me know.

10/10 (非常に良い)

Tomasz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 13 日)
AH-MAZING! Thank you so much for staying with us!

6/10 (普通)

Judy

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 13 日)
If there were any specific areas that you felt could have been improved or if there's anything you'd like to share about your stay, please let me know. Your feedback is important!

10/10 (非常に良い)

Gillian、Brooklyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My new hotel in Washington. I won’t stay anywhere else.
2024 年 3 月に 2 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 13 日)
That's great to hear! I hope your new hotel in Washington exceeds your expectations and provides you with a wonderful stay. If you need any recommendations or assistance in the future, feel free to reach out.

10/10 (非常に良い)

John

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Location near White House, walked to Smithsonian, Fords theater, Washington monument. Very nice hotel, great view from rooftop bars
2024 年 5 月に 2 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 11 日)
It sounds like you had a fantastic time exploring DC! Hotel Washington's location does make it a perfect spot for soaking in all the history and beauty of the city. Did you have any standout experiences or favorite moments from your trip?

10/10 (非常に良い)

Steven

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Great location, excellent staff.
2024 年 4 月に 4 泊滞在
R Mariaからの返信 (投稿日 : 2024 年 5 月 10 日)
We're delighted to hear that you enjoyed our location and that our staff made your stay excellent! Thank you for taking the time to share your positive feedback.

8/10 (良い)

Michelle

出張
良かった点 : スタッフとサービス
Location was perfect for my agenda. The front desk staff and door man were great. The first day I found hair on one of the towels and it really put me off. Otherwise everything was pretty good.
2024 年 4 月に 5 泊滞在
R Mariaからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback. We're glad to hear that our location and staff were positive aspects of your stay. However, we apologize for the issue you encountered with the towel cleanliness. We take cleanliness very seriously and will address this with our housekeeping team to ensure it doesn't happen again.

10/10 (非常に良い)

meri、San Jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location. Friendly staff
2024 年 4 月に 3 泊滞在
R Mariaからの返信 (投稿日 : 2024 年 5 月 10 日)
We're delighted you found our location convenient and enjoyed the friendly service from our We appreciate your business. Thank you for staying with us.

10/10 (非常に良い)

Jenn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
perfect location for exploring DC, beautiful views from corner rooms, great food options near by
2024 年 5 月に 3 泊滞在
R Mariaからの返信 (投稿日 : 2024 年 5 月 10 日)
It sounds like you had an excellent time exploring DC! Our corner rooms do offer some of the best views of the city, and we're thrilled you enjoyed them. We strive to provide convenient access to delicious dining options nearby to enhance your stay. Thank you for choosing to stay with us,

2/10 (非常に不満)

PHILIP

2024 年 5 月に 1 泊滞在
R Mariaからの返信 (投稿日 : 2024 年 5 月 10 日)
I'm sorry to hear that your experience fell short of expectations. At Hotel Washington we strive to provide an excellent experience for every guest.

4/10 (不満)

Charlotte

カップルで旅行
気になった点 : 施設のコンディションと設備
Great location but unacceptable noise from the rooftop bar on Friday and Saturday. Even when we moved room — 6 floors down — the 2nd night you could still hear it. It half ruined a weekend vacation. Front desk nice and welcoming but small requests didn’t seem to get communicated to housekeeping or bellhop which is just annoying. I wouldn’t stay here again until they closed down the bar. It’s a hotel, not a nightclub.
2024 年 5 月に 2 泊滞在
Robertからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for choosing Hotel Washingotn and taking the time to share your feedback. We never want to see guest leave with no plan on ever retuning. If there is anything I might be able to do to assist please be sure to let me know, my email is rhartz@thehotelwashingotn.com

2/10 (非常に不満)

Michael

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
R Mariaからの返信 (投稿日 : 2024 年 5 月 10 日)
I'm sorry to hear that your experience didn't meet your expectations. We strive for a perfect stay every time.

10/10 (非常に良い)

Alessandra

2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Maria

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you!
2024 年 5 月に 2 泊滞在
Robert H. からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for the great review and staying with us at Hotel Washington!

8/10 (良い)

Wei

2024 年 4 月に 3 泊滞在
Rooms Management Teamからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello There, Thank you for sharing a review with us. We are happy to see you enjoyed your overall stay. Thank you for your business. Best Regards,

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for the perfect rating! We're delighted to hear that you had such a wonderful experience at Hotel Washington. Providing excellent service and accommodations is our priority, and we're thrilled that we hit the mark for you!

10/10 (非常に良い)

JANE、Maitland

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mattresses on both beds in-sleepable. Told check out clerk. Everything else was wonderful!
2024 年 4 月に 4 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for your feedback, and we're glad to hear that overall, you enjoyed your stay. However, we're sorry to hear about the issue with the mattresses. Your comfort is important to us, and we apologize for any inconvenience this may have caused. We'll make sure to address this matter promptly. If there's anything else we can do to improve your next stay, please let us know!

10/10 (非常に良い)

Nicole

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was very clean and convenient to all landmarks. 10/10 recommend
2024 年 4 月に 2 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 1 日)
We're delighted to hear that you found our hotel very clean and convenient to all landmarks. Thank you for recommending us with a 10/10 rating! If there's anything else you need or if you plan to visit us again, please let us know!

10/10 (非常に良い)

Sharath、Corona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you so much for taking the time to leave this review! We can't tell you how much we appreciate your business with us.

8/10 (良い)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We ended up with an indoor room, it was very small. The bathroom counter was tiny. The bed was comfortable and the room was clean. It was nice that they gave you waters each day. It was close to a lot of the monuments. It was a nice hotel just super tiny rooms with limited outdoor light.
2024 年 4 月に 5 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for sharing your experience with us. We're glad to hear that you found the bed comfortable, the room clean, and appreciated the daily waters. It's great that you found our location convenient for visiting the monuments. We apologize for any inconvenience caused by the small size of the room and the limited outdoor light. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experience. If there's anything else you'd like to share or if there's anything we can do to make your next stay more enjoyable, please let us know.

10/10 (非常に良い)

Lori

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was great and everyone was so friendly definitely will be back
2024 年 4 月に 1 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 1 日)
We're thrilled to hear that you had a great experience with us! It's wonderful to know that you found the room great and that everyone was friendly!

10/10 (非常に良い)

Lorie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location - staff was friendly and always helpful
2024 年 4 月に 5 泊滞在
Alexandriaからの返信 (投稿日 : 2024 年 5 月 1 日)
We're thrilled to hear that you loved our hotel's location and that our staff were friendly and helpful during your stay. It's our goal to provide exceptional service, and we're glad we could make your stay enjoyable. If there's anything else you need or if you plan to visit us again, please don't hesitate to let us know. We look forward to welcoming you back!