親愛なるヒデシ様貴重なご意見をいただきまして誠にありがとうございます。 ご滞在をお楽しみいただけたことを嬉しく思います。 あなたのフィードバックはサービスの改善に役立ちます。お客様に快適にご滞在いただけるよう改善点を慎重に検討してまいります。今後のご滞在につきましても、より良いサービスの提供に努めてまいります。 ご要望やご提案がございましたら、お気軽にお知らせください。貴重なご意見をいただきまして重ねて御礼申し上げます。 またお会いできるのを楽しみにしています。心から、ヨルダンフロントオフィスマネージャー

Thank you for your feedback. We are elated that you enjoyed your stay with us. We hope to have you stay with us again soon!

We are glad to hear that you enjoyed your stay with us, we hope to have you stay with us again soon!

Hello Kumiko, Thank you for your review. Hope to welcome you back soon!

Dear April,We're sorry to see your low rating, although we understand you didn't provide any specific comments. Your satisfaction is important to us, and we'd appreciate the opportunity to address any concerns you may have had during your stay. Please feel free to reach out to us directly so we can better understand how to improve our services for you and our future guests.

Dear Mina, We apologize for the conditions you encountered during your stay. We are addressing the cleanliness and maintenance issues immediately. Your feedback helps us improve. Additionally, we'll be implementing a thorough inspection process to ensure such issues don't occur again. Your comfort is our priority, and we look forward to welcoming you back to a much-improved experience.

Dear Mei,Thank you for choosing to stay with us and for your rating. While we're pleased you had an overall satisfactory experience, we're always striving to make improvements. Your feedback is invaluable in helping us achieve this goal. Is there anything specific we could do better to enhance your experience? We hope to have the opportunity to exceed your expectations on your next visit.

Dear Nickolas,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the outdated facilities and the discrepancy between our online images and reality. We take your feedback seriously and will work on updating our amenities and providing accurate representations. Additionally, we will address the issues you mentioned to ensure a more comfortable and quiet stay for our guests in the future. If you have any further concerns or suggestions, please feel free to reach out.

Dear David,Thank you for choosing to stay with us and for your positive rating. We're delighted to hear that you found our hotel to be a nice place overall. If there's anything specific you enjoyed or any areas where we can further enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future.

Dear Jeffrey,Thank you for your recent stay and for your positive rating. We appreciate your feedback and hope you had an enjoyable experience. Should you have any suggestions or special requests for your next visit, please feel free to share them with us. We look forward to welcoming you back soon.

Dear Sreesaila,Thank you for choosing to stay with us and for your fantastic review! We're delighted to hear that you found our hotel to be a great value. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.

Dear Lonzell,We apologize for the unsatisfactory experience you had during your recent stay with us. It's disheartening to hear that the cleanliness of your room and sheets did not meet our standards. We take your feedback seriously and will address the issues you mentioned to ensure a better experience for our guests in the future. If there's anything we can do to make this right for you, please don't hesitate to reach out.

Dear Lauren,Thank you for your recent stay and for your positive rating. We appreciate your feedback and are thrilled to know you had a good experience. If there's anything specific you'd like to see improved or any special requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon for another great stay.

Dear Jessica,Thank you for staying with us and for sharing your feedback. We appreciate your comments regarding the convenience of our location. We apologize for any inconvenience. We take your feedback seriously and will work on improving these aspects to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back for an improved stay in the future.

Dear Michael,Thank you for bringing this to our attention. We apologize for any confusion regarding our housekeeping policy. Due to COVID-19 safety protocols, we have implemented a policy where housekeeping service needs to be requested before 11am. However, we regret any inconvenience this may have caused and will ensure our communication regarding this policy is clearer in the future. Your feedback is valuable, and we appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to reach out.

Dear Lauren,Thank you for staying with us and for sharing your feedback. We apologize for the issues you experienced with the bathroom and the AC during your stay. Your comments about the ventilation also. We will address these concerns to ensure a more comfortable experience for our guests. We're glad to hear that you found our staff friendly and the location convenient. If there's anything else we can do to improve your stay, please let us know. We hope to welcome you back for an improved experience in the future.

Dear Julie,Thank you for choosing to stay with us and for your excellent review! We're thrilled to hear that you found our valet parking convenient and enjoyed our proximity to restaurants and The Fillmore. It's great to know that you felt safe and had a quiet stay. We hope to have the pleasure of welcoming you back for another enjoyable experience in the future.

Dear Samuel,Thank you for your feedback. We acknowledge your concerns regarding the need for renovations. We are continuously evaluating our property to improve our guest experience. Your input is valuable to us, and we will take it into consideration as we plan for future enhancements. If you have any further comments or suggestions, please feel free to share them with us.

Dear Abdoulaye,Thank you for choosing to stay with us and for your excellent review! We're delighted to hear that you found our property convenient and close to the shopping mall. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back for another great stay.