6/10
I want to start out saying the view is wonderful & my family enjoyed their stay overall. We had difficulty gaining access to the Vrbo, partially my fault because my email was not working. I tried to contact the host call/messaging, but there was no answer until I called Vrbo customer service to which, after an hour, they connected me to another partner in Kauai which gave me an access key. She told me I also should have gotten a text as well with instructions, but i unfortunately did not & she was apologetic & sincere. The unit was very convenient, scenic & relaxing. Only issue was the air conditioning. There is only one little unit down stairs & it was a bit of an issue for us sleeping upstairs. It took almost two days to somewhat cool down up there, it stayed mainly warm majority of the time. The upstairs bed also had stains on the side of the covers, everything else seemed to be clean. We stayed a week & we were running low on paper towels, trash bags, toilet paper. I tried to communicate to the host to see if they had any extra, but no answer. We did end up just buying more. Overall, we did enjoy our stay & the views. I would say there should be more convenience with communication.
Keala H.
2025 年 6 月に 7 泊滞在