Dear Tawana, Thank you for the fantastic rating of Surfbreak Oceanfront Hotel and for choosing to stay with us again. We are delighted you enjoyed so much about your visit with us and had a great stay. However, we are disappointed we did not exceed your expectations. We work hard to maintain enhanced, refreshing accommodations, and we will share your feedback with the appropriate individuals. Thank you again, and we look forward to your next visit. We look forward to welcoming you again! Jessica Corley General Manager

Dear JoAnna, Thank you for choosing the Surfbreak Oceanfront Hotel. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our friendly associates and convenient location. It was a pleasure to host you, and we look forward to your return visit. We look forward to welcoming you again! Jessica Corley, General Manager

Dear Virginia, Thank you for choosing the Surfbreak Oceanfront Hotel. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our friendly associates. It was a pleasure to host you, and we look forward to your return visit.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Thank you for taking the time to give us a review. We appreciate your kind words and look forward to seeing you back in the future.

Thank you for taking the time to leave a review. Your comments help training moving forward. Again, thank you

Dear Diana, Thank you for taking the time to share your review. We are delighted to know you were pleased with our friendly associates and excellent breakfast. However, we apologize for the concern you had with our accommodations and that it did not meet your expectations. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We are also sorry you were not entirely satisfied with the condition of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Furthermore, we regret the noise disturbance you underwent during your visit. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Thank you again for your feedback, and we hope you will give us another chance to make a better impression.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Tonisha, We are delighted you enjoyed your stay at Surfbreak Oceanfront Hotel. It is nice to know we exceeded your expectations and that you thoroughly enjoyed our excellent service, well-appointed accommodations, and convenient location! We hope you will come back whenever your travels bring you to Virginia Beach.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Carlos, We are delighted your time at our hotel was pleasant, as we always strive to provide every guest with a memorable experience. We look forward to your return soon. Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Canishia, Thank you for posting a review of your stay with us at Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We are happy to know you liked your well-appointed room and enjoyed the beautiful views it offered. We hope you will have another opportunity to visit us when the weather is more favorable, so you can fully enjoy all our amenities.We look forward to welcoming you again! Jessica Corley,General Manager

Thank you for taking the time to submit a survey. We appreciated your kind words and glad that you had a wonderful stay. We hope to have you back in the future.

Dear Lynn, We are thrilled to know you loved our well-kept property and that our prime location was ideal for you. Thank you for taking the time to review your stay with us at Surfbreak Oceanfront Hotel, Ascend Hotel Collection.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Theresa, Thank you for sharing your comments regarding your stay at Surfbreak Oceanfront Hotel. We are glad you enjoyed your time in our beautiful city, and we especially appreciate your comments regarding our excellent access to everything you want to do in the area. It was our pleasure having you as our guest, we wish you all the best with your travels.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Willie, Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we wish you all the best for your future travels. We look forward to welcoming you again! Jessica Corley General Manager

Thank you for taking the time to submit a survey. Glad to hear that you enjoyed your stay. We hope to see you again in the future.

Dear Jordan, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We'd love to host you again someday for yet another unforgettable visit.We look forward to welcoming you again! Jessica Corley,General Manager

Thank you for giving us a chance to make your stay good. We appreciate the positive feedback and will share it with the team. Hope to see you in the future.

Dear Regina, Thank you for your kind words about our hotel; we are delighted you had a nice stay. We are especially glad you enjoyed the private balcony with the beautiful panoramic views of the Atlantic Ocean. It is also wonderful to know that you loved our convenient location. However, we regret the cleanliness issues you encountered with your bathroom and the inconvenience this caused you. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. We are also sorry for the unfortunate interaction you had with one of our front desk associates. We take our guest comments seriously, as they will help us enhance the experience for future guests. We appreciate your loyalty and look forward to seeing you again next time.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Charles, We appreciate your gracious rating about your stay at Surfbreak Oceanfront Hotel, Ascend Hotel Collection. It means a lot for us to learn that we met your expectations. Thank you for being our guest, and we look forward to a future visit.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Denise, Thank you for sharing your comments regarding your stay at Surfbreak Oceanfront Hotel. We are glad you enjoyed our convenient location and that you found us to be of great value. It was our pleasure having you as our guest, we wish you all the best with your travels.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Miriam, Thank you for sharing your recent stay experience at our hotel. We are delighted to hear that you found our associates to be exceptional and enjoyed the convenience of having a bar and grill attached to the hotel. Regarding the concerns you raised, we apologize for the inconvenience caused by the issues with the elevator and the condition of the furniture. We will address these matters appropriately to ensure a more comfortable experience for our guests in the future. We appreciate your valuable feedback and hope to welcome you back for an improved stay. We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Alba, Thank you for sharing your recent experience at our hotel. We are glad to hear that you enjoyed many aspects of your previous stay with us. However, we are disheartened to learn that your recent experience did not meet your expectations, particularly regarding the maintenance and cleanliness issues you mentioned. We are very passionate about providing our guests with well-maintained accommodations; therefore, we assure you that we will address this appropriately to provide a pleasant environment for all our guests. We are grateful for your patience and hope you will visit us again so we can restore your faith in us and provide you with the seamless stay you should always expect at our hotel.We look forward to welcoming you again, Jessica CorleyGeneral Manager

Dear Francisco, Thank you for staying with us and for taking the time to post a review. We are disappointed we did not exceed your expectations. We work hard to maintain enhanced, refreshing accommodations, and we will share your feedback with the appropriate individuals responsible for our future modernization plans. Thank you again, and we look forward to your next visit.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Victor, We appreciate your feedback and hope your overall stay was pleasant. However, we do apologize for not meeting all of your expectations with our parking facility and the condition of our property. We will share these remarks with our team to enhance our guest experience. It was our pleasure hosting you, and we hope you will revisit whenever your travels bring you this way. We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Joseph M, Thank you for being our guest and sharing your feedback. We are glad to know you liked our courteous associates. However, we are sorry for the disturbances you experienced from nearby guests. We were not aware of these concerns during your stay; in the future, please know that our front desk staff will always be available to help make you as comfortable as possible. Thank you again for your feedback, and we hope you will give us another chance to host you again.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Zulma, Thank you for choosing to stay at Surfbreak Oceanfront Hotel, Ascend Hotel Collection, and sharing your experience. We are glad to know you liked our excellent on-site restaurant and delicious food. However, we regret your disappointment with the size of our accommodations and our views. Thank you again for your feedback, and we look forward to your return visit.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Ashley, Thank you for taking the time to share your review. While we are glad to know you liked our friendly associates, we sincerely apologize for the maintenance and cleanliness issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. We are also sorry to hear about the inconvenience you experienced with your room key during your stay. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future; we are very grateful for your patience. Thank you for taking the time to leave this valuable feedback and for choosing us for your visit to our area. We hope you will revisit and give us another chance to provide you with the seamless stay you deserve.We look forward to welcoming you again,Jessica CorleyGeneral Manager

Dear Barry, Thank you for choosing the Surfbreak Oceanfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate you sharing your feedback!We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Alberto, Thank you for your kind words about our hotel; we are thrilled you had an excellent stay. We are especially glad you enjoyed the private balcony with the beautiful panoramic views of the Atlantic Ocean. Thank you again for choosing Surfbreak Oceanfront Hotel.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Jasmine, Thank you for choosing Surfbreak Oceanfront Hotel; we are delighted you had an excellent stay. We are especially glad you enjoyed the private balcony with the beautiful panoramic views of the Atlantic Ocean. We will share your compliments with Natalie. It was a pleasure hosting you, and we hope to accommodate you again soon.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Anthony, Thank you for sharing your comments regarding your stay at Surfbreak Oceanfront Hotel. We are glad you enjoyed your time in our beautiful city, and we especially appreciate your comments regarding our excellent location in addition to the exceptional service from our devoted associates. It was our pleasure having you as our guest, we wish you all the best with your travels.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Aubrey, Thank you for being our guest at Surfbreak Oceanfront Hotel, Ascend Hotel Collection and sharing your experience. We are delighted to know you were pleased with our well-maintained property and courteous associates. We also appreciate you recognizing Natalie for her efforts, and we will surely share your compliments with her. It was a pleasure to host you, and we look forward to your return visit. We look forward to welcoming you againJessica CorleyGeneral Manager

Dear Melinda, Thank you for taking the time to share your review. While we are glad to know you liked our spacious accommodations and courteous associates, we sincerely apologize for the cleanliness issues you enocuntered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Thank you again for your feedback, and we hope you will give us another chance to host you again. We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Carolyn, We are delighted you enjoyed your stay at Surfbreak Oceanfront Hotel and liked our check-in service. It is nice to know we met your expectations and that you thoroughly enjoyed our excellent service. It was a pleasure to host you, and we hope you will come back whenever your travels bring you to Virginia Beach.We look forward to welcoming you again! Jessica Corley,General Manager

Dear Senica, Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection, and for sharing your feedback. We strive to provide a comfortable and enjoyable atmosphere, and we are delighted to hear that you found our spotless accommodations and seamless front desk service to your liking. We hope to have the opportunity to host you the next time you are in the area,We look forward to welcoming you again! Jessica Corley,General Manager

Dear Todd, Thank you for taking the time to post your review. We sincerely apologize for the inconvenience caused due to the noise issues you encountered from other guests. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We are grateful for your patience and hope to have another opportunity to welcome you back to the area.We look forward to welcoming you again,Jessica Corley,General Manager

Dear Julia, Thank you for taking the time to evaluate our hotel. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Jonathan, Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained accommodations and that you enjoyed the amazing views. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear lowell, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. Thank you again. We hope you will choose Surfbreak Oceanfront Hotel, Ascend Hotel Collection the next time you visit the city.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Dear Roshonda, Thank you for choosing us and also for your review. We want to apologize for not exceeding your expectations in all areas of your stay. We appreciate your comments on how much you enjoyed [personalize], and we hope you will come back so we can provide you with the hospitality for which we are known. It was a pleasure hosting you, and we wish you all the best.We look forward to welcoming you again!Jessica Corley,General Manager

Dear Suazae, Thank you for taking the time to share your thoughts. We apologize for the inconvenience you had with the parking and the maintenance concerns you encountered with your assigned room. We will address your comments with the relevant team to make the necessary repairs. We are grateful for your patience and hope to have another opportunity so we can provide you with the seamless stay you deserve.We look forward to welcoming you again,Jessica Corley,General Manager

Dear Myzel, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.We look forward to welcoming you again!Jessica CorleyGeneral Manager

Dear Joel, Thank you for choosing to stay with us and sharing your experience. We strive to provide a seamless and comfortable visit to all our guests; therefore, we regret that this was not your experience. We are sorry for the issues you encountered with the parking and for the inconvenience this caused. Please know our front desk is available around the clock to make your stay as comfortable as possible; feel free to reach out to them on your next visit. We will address your feedback appropriately as we are committed to improving our guest's experience. We appreciate your patience and hope you will revisit us for a more flawless experience.We look forward to welcoming you again,Jessica CorleyGeneral Manager

Dear Lawrence, Thank you for choosing to stay at Surfbreak Oceanfront Hotel, Ascend Hotel Collection, and for sharing your experience. We are thrilled to know you were pleased with our courteous associates, refreshing accommodations, and excellent views. It was a pleasure to host you, and we look forward to your return visit. We look forward to welcoming you again! Jessica Corley,General Manager

Dear Simranpreet, We are delighted you enjoyed your stay at Surfbreak Oceanfront Hotel. It is nice to know we exceeded your expectations, and that you thoroughly enjoyed our excellent service, well-appointed accommodations, and convenient location! We hope you will come back whenever your travels bring you to Virginia Beach. We look forward to welcoming you again!Jessica CorleyGeneral Manager

Dear Ron, thank you for taking the time to let us know of your happiness with your most recent stay. We appreciate you staying with us and look forward to seeing you again!

Dear Martha, thank you for your perfect review regarding your most recent stay. We appreciate you taking the time to let us know of a job well done. We hope to see you again soon.

Dear Phylicia, on behalf of our entire staff I would like to apologize for failing to meet your expectations. Thank you for taking the time to leave us your feedback. We hope to have the opportunity to serve you again in the future to be able to provide you with the stay of perfection you deserve. Take care.

Dear Rosalinda, thank you for so much for staying with us. We appreciate you taking the time to let us know we provided you with an enjoyable stay. We will be sharing your compliments with the stay. We look forward to seeing you the next time! Take care.

Dear Katy, thank you for staying with us during your mother and daughter trip! We appreciate your feedback. Welcome again to the Surfbreak Oceanfront Hotel! I will be sharing with the staff how wonderful your first time staying with us was. We take pride in serving the best gest experience possible on the oceanfront, and I am happy you were shown just that. The coffee we provide is from Norfolk Coffee Company, local business. Just in case you ever want to check them out. We are excited to meet you both again. Take care.