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レジデンス イン バイ マリオット バージニア ビーチ オーシャンフロントの口コミ

3 out of 5
レジデンス イン バイ マリオット バージニア ビーチ オーシャンフロント
3217 Atlantic Ave, Virginia Beach, VA

口コミ

8.6

非常に良い

評価 10 - 482 件の口コミ中 249 件が非常に良い" "
評価 8 - 482 件の口コミ中 152 件が良い" "
評価 6 - 482 件の口コミ中 36 件が普通" "
評価 4 - 482 件の口コミ中 24 件が不満" "
評価 2 - 482 件の口コミ中 21 件が非常に不満" "

8.6/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Kylie、Jackson

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice that it was pet friendly and our room had a full kitchen.The parking was small so you had to rely on valet to drive your vehicle three blocks away. The breakfast was very bland and they did not have ketchup for any of the days when they could’ve went to the store and just bought some.
2024 年 5 月に 4 泊滞在
Kenyaからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for your feedback. The parking is limited here at the oceanfront, therefore, we do offer complimentary valet. Your comments have been noted and taken into consideration.

8/10 (良い)

Olga

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was pretty good, with easy access to the beach. The room was clean and comfortable. Some things that were not up to Marriott standards though. For example, one light bulb in our room was burnt, our sink was clogged. Breakfast area would run out of things like coffee or ketchup, and refills wouldn’t be ready. While all of these issues in themselves were minor, their cumulative effect created an impression that this property was good but not great.
2024 年 5 月に 4 泊滞在
Kenyaからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for your feedback. Your comments have been noted and taken into consideration.

10/10 (非常に良い)

Sue

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here for a week with my dog. The free breakfast was delicious I could walk right out to the ocean and the staff were friendly and helpful
2024 年 4 月に 7 泊滞在
Kenyaからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us!

8/10 (良い)

Dirk

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location is excellent and the 1 room suites make for a nice extended stay. The included breakfast could be better with more fruit and healthier choices. The staff are friendly and the hotel is clean.
2024 年 4 月に 6 泊滞在
Kenyaからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for your feedback, we greatly appreciate it. We are glad you have a great time.

2/10 (非常に不満)

Suresh Kumar

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No parking slot and rooms smell very bad
2024 年 4 月に 1 泊滞在
Kenyaからの返信 (投稿日 : 2024 年 5 月 27 日)
I apologize about your experience. Thank you for sharing it with us. We do offer one parking spot per reservation along with complimentary valet.

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Kenyaからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us!

8/10 (良い)

Armanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Location was wonderful, breakfast was good but some foods were a little too spicy. The bedroom had a wonderful view with the big window. The property was clean, elevators came quickly not a long wait. Pet friendly was a plus. What I didn't like it was too dark in the kitchen area, hard too see while washing dishes, our sliding door was hard to open and close, the sliding door window was dirty couldn't see out of one side, parking is not good, especially for checking in if you are the only adult.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Joseph

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Rosie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that it was on the boardwalk
2024 年 3 月に 6 泊滞在

10/10 (非常に良い)

Sydney

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

8/10 (良い)

Christy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were fantastic! Professional, friendly, helpful. Will stay again. Rooms clean, bed comfortable.
2024 年 2 月に 2 泊滞在

8/10 (良い)

Heather

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed off season so I’m sure it’s very different in the summer. The staff
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Sylvonna

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 2 泊滞在

8/10 (良い)

Ewa

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Love VA Beach, convenient location, super helpful friendly staff. Hotel not in a great condition, almost everything was broken and not very clean. Sticky floor, sticky carpets with stains, weird oppressive smell in the room took few days to air out, broken balcony door, impossible to open, stained window in the living room could not be cleaned, hard to see anything though, safe was broken, only stove and microwave, no oven, only 1 pot and pan, stained old bath towels, loud rattling AC unit placed right in the bedroom also stained with big rust leaks, at least clean bed sheets and comfortable beds and view from the balcony was amazing!
2024 年 1 月に 6 泊滞在

10/10 (非常に良い)

YOUNGMIN

2023 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Updated
The hotel over-all is old with a few upgrades. Closet doors broken, tiles craked, curtains disfuntional, the heater was extremely nosy and i had to turn it off over the night and I got very cold and sick.
2023 年 12 月に 2 泊滞在

4/10 (不満)

Michael

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
First, we arrived in at midnight due to our late flight and it took me an hour to get checked in due to the lady at the desk (not her fault) could not get logged into a computer to get us checked in because she did not have an employee number yet after starting two weeks previously and had to call her manager to help her out but she was even less help. Second, when we got to our room the carpets were soaking wet from room service doing a "deep clean" on them that took over two days to dry out. Lastly, the pool was only open half of the time (we were there for a week) because of a reason the staff could not provide but was working perfectly fine the morning it "broke." The only thing we liked was the views and the breakfast. Most of the staff were decent and only a couple were rude and spoke absolutely no English.

6/10 (普通)

Mollie

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
The parking situation was the only down fall. They had valet, but it took a long time to get our car even after calling down to ask the valet to go ahead and retrieve the care before we headed down. Everything else was good.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Ellen

Most amazing sunrise out of our window
This is our 3 time at this hotel and we will be back in 6 months . Very comfortable, clean , staff are nice , breakfast included and walk right onto the beach . You can’t beat the view out of our window . The only downside is valet parking takes a long time, they are short staffed so make sure you request your car early if you are pressed on time . There are very few spots available upfront and they are usually busy . Otherwise it’s an amazing place .
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

sandy

家族旅行
良かった点 : 施設のコンディションと設備
One elevator didn’t work but everything else was good
2023 年 11 月に 2 泊滞在

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス
I don't think I have ever met a more helpful staff. However, this hotel has serious elevator issues. This hotel is equipped with two elevators. One has been out of service for quite some time. Waiting for parts I am told. The other one breaks down on a daily basis, for more than an hour each time, sometimes twice a day. Not good for guests staying on upper floors, or those with disabilities. For a hotel bearing the Marriott Name, this looks bad.
2023 年 11 月に 7 泊滞在

8/10 (良い)

Tami、Waldorf

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Pet friendly oceanfront hotel on the boardwalk. Nice stay. Shower water pressure great. Negatives-room smelled like dogs, only 1 elevator working-long wait times for 14th floor. Many had to walk the stairs prior to my arrival
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Jade

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Stephanie、Glen Allen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Polite staff, clean room and bed slept great! Highly recommend!
2023 年 11 月に 2 泊滞在

6/10 (普通)

william

2023 年 11 月に 1 泊滞在

4/10 (不満)

Jens

2023 年 10 月に 10 泊滞在

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Modern, Fresh, and Welcoming
The property was immaculate, and looked like it had just been renovated in the most modern style. Everyone was very helpful, from the front desk staff (special shout-out to Alison!) to housekeeping to the valets to the folks taking care of the breakfast buffet.
2023 年 9 月に 4 泊滞在

10/10 (非常に良い)

Monique

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We just loved everything about this hotel. The staff was friendly and helpful, the suite was so nice, we were delighted. We will definitely come back to this hotel!
2023 年 9 月に 12 泊滞在

8/10 (良い)

Carolyn

2023 年 9 月に 14 泊滞在

8/10 (良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We enjoyed our stay! Everyone was helpful and friendly. My main complaints would be to designate rooms /floors that don’t have dogs in them. Our couch was ruined by a dog, the dog next door barked endlessly and it was annoying as hell! And having only one working elevator and everyone else bringing big dogs up and down made it difficult for us disabled to get to our room.
2023 年 9 月に 6 泊滞在

8/10 (良い)

Kristen

2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Gregoria

2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Saurabh、Chantilly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parking was a problem
2023 年 6 月に 4 泊滞在

10/10 (非常に良い)

Matt

ペット同伴の旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice staff 👍
2023 年 9 月に 4 泊滞在

6/10 (普通)

HARRY

良かった点 : 清潔度、スタッフとサービス
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Jason

2023 年 8 月に 1 泊滞在

8/10 (良い)

John Charles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast room to small and not comfortable !!
2023 年 8 月に 17 泊滞在

10/10 (非常に良い)

Wendy

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was really beautiful and exceed my expectations.
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Michael

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thanks
2023 年 7 月に 2 泊滞在

4/10 (不満)

Henry

気になった点 : 施設のコンディションと設備、客室の快適度
Not happy
Hot tub was broken for 2 days, no parking, only one washer and dryer in the whole place, rude employees
2023 年 8 月に 6 泊滞在

8/10 (良い)

LINDA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beach stay
Perfect location- breakfast just ok- crowded
2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

April

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Compared to other beach stays in the past this one was the most enjoyable. The property was super clean. The beach also was clean no hard sea shells or seaweed on the beach. The staff always greeted good morning! I wish I could have stayed longer it was a great weekend stay!
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

Katie

2023 年 8 月に 2 泊滞在

6/10 (普通)

Naod

良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 2 泊滞在

2/10 (非常に不満)

Tuan

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Checking in was terrible, front desk staff had an attitude and don’t care. Hotel’s policy say check in at 4:00pm but we were told that room is not ready because they’re short handed and made us wait til more than 4:30pm before we can check in. The elevator was broken ( you can not call the elevator up from floor 5,6,7,8,9 and if you want to go down you have to call front desk staff to send it up to you). The room wasn’t clean properly there were empty bottles and cans left on the windowsill behind the curtain from previous guests. This is the last time we stay at this hotel, will not coming back.
2023 年 7 月に 1 泊滞在

8/10 (良い)

Jill Candice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
POLINA in the front desk is awesome, so kind and always smilling. She is indeed an asset
2023 年 7 月に 1 泊滞在

6/10 (普通)

nancy

家族旅行
良かった点 : 清潔度
Location was great. Very clean beach. Indoor pool was very small. The balcony had a great view but the fan from the air conditioner was loud and blows hot air at you.
2023 年 7 月に 2 泊滞在

8/10 (良い)

graciela

2023 年 7 月に 3 泊滞在

4/10 (不満)

Nisangela

小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The room we stayed in was very dirty. Bed sheets had dirty spots everywhere.
2023 年 7 月に 1 泊滞在