"A rather tired property but the room and bed were very clean. Decor and carpets are very tired but appear clean.
Big surprises were no drink making facilities in the room, no cup in the bathroom, a hideous shower arrangement over a tiny bath where the shower screen opens inwards over the bath leaving about 6” of space to climb through before struggling to close the screen. If you’re more than a 34” waist, best not to risk it.
There is an external fire escape from the 1st floor but the steps...
"Everything was fine except for the disappointing restaurant. A very limited menu and small portions. The main course food was well cooked and tasty but the creme caramel desert was completely lacing in flavour."
"Five stars is not enough for this gem of a hotel. Before we arrived Benjamin was attentive and helpful. When we arrived we had a fantastic tour of the hotel and its Onsen Spa and pool. We met the pets and were able to explore to our hearts content.
Our room(s) was beautifully decorated, well thought out, clean and spacious, with lovely views over the gardens.
The children were made to feel incredibly welcome and enjoyed using the pool and spa.
The onsen is particularly special, magical even....
"The hotel is fantastic, the pool and the amenities in general are very neat. They offer us a baby crib and the front desk people were fantastic. The only bad side is if you do not speak French it was very difficult to get service at the one restaurant available because no one but the front decal and the manager speak English. I guess if you travel to a country where French is the first languages expected however for the price I would have expected more English friendly service. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.