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"We found this hotel overall to be comfortable. The staff members were friendly and helpful. The breakfast offerings were the same each day: cereals, pastries, pancakes, cold cuts, boiled eggs, fruit, bread for toasting, along with coffee, juices, and tea. The price for what was offered : 14€ per person was fairly reasonable. We were disappointed to discover that use of the hot tub required a significant additional fee, but since the listing had merely said one was "available, " I guess that was on us. More concerning was the unavailability of wifi in our room, which we discovered was due to our room's location. Since we had paid more to have a suite type room, with a sitting area, it was disappointing to discover that our splurge had cost us the use of wifi. Also, we had to have a space heater placed in the room as the thermostat controls were not working, but the space heater did warm the room sufficiently. It was rainy during our visit, and the hotel offered loaner umbrellas, which was kind. Parking was on street, and required payment during the day, but the tourist office told us that parking from 7 pm to 8 am was free. Hope that was true! We will likely not visit Lourdes again, but if we did, we would consider staying again, although not in the same wifi-less room."

"Perfect location."

"All good"

"Interior fascinated me - took a lot of pictures! Clean room but a little bit small not enough space to open our luggages. Buffet breakfast was excellent"

"The staff were very polite friendly and helpful. Though we had booked a back room, we got upgraded to one in the front of the hotel with a view over the river. The room had individual heating control. On cold days this was most welcom."

"Staffs were very nice & helpful (especially Allen &Georgena) Continental breakfast was good. Room was good especially if you travel as family The hotel location was quiet & convenient -17mins walk to the sanctuary & 5 mins or less walk to the airport shuttle bus stop"

"Clean hotel with friendly staffs. Walking distance to the Sanctuary. Would have like shampoo and conditioner but it was expected for a 3 star hotel. "

"While we were staying, he had no issue to complain anything. We will definitely come back"

"Nice staff, good price, very nice room"