Hi Minako! Thank you for sharing such kind words. The pleasure was ours. Cheers

あなたの親切なレビューを共有していただきありがとうございます。私たちはあなたをゲストとして迎えることを楽しんだし、あなたが戻ってきて再び私たちを訪問することを願っています。ありがとうございました！

Thank you Maki for taking the time to review us. We enjoyed having you as our guest and hope to have you return again. Happy New Year!

Thank you so much for sharing this very kind review with us. It was a pleasure having you stay with us and we hope you will visit us again soon. Cheers

Happy Day Aletha! Thank you for sharing your experience and your kind words. We appreciate it. Yes, we admit the petite rooms with a double bed are smaller, that is why they are so economical. For a bigger experience next stay, choose a queen, king, suite or cottage. Every other style of room we have is big, bigger or biggest. Thank you again and have a fabulous summer!

Hi Sheldon! Yes, we can confirm that we are the second oldest hotel in Victoria. Built in 1911. We are super pleased that you enjoyed your stay. Have a wonderful summer.

Wow Andy, we are so pleased to hear that you enjoyed your visit as much as we enjoyed having you as our guest. We would love it if you had the opportunity to come back and visit. Have a terrific summer!

Thank you Mano! It was great having you as our guest. Please come back anytime! Cheers

Oh no Olena, this doesn't sound like us. We wished you had mentioned your concern with our friendly front desk so we could have the opportunity to address it. We apologize and hope that you will reach out to us further to share more details in respects to your experience. Thank you for being our guest. Cheers

Thank you Kara for sharing your experience while being our guest. It was a pleasure and we hope to see you again soon. Cheers

Wow, thank you so much for being our guest. It was a pleasure and we can't wait to see you again. Cheers

Thank you Kim for the 5 star rating Kim!

Awe shucks thank you Joseph for your kind words. It is appreciated by our entire team to hear that you enjoyed your stay. Have a fabulous summer. Cheers

What a super review Julie! Thank you for being our guest, we hope to see you again soon. Cheers

Hi Theodoor, thank you for taking the time to share your experience. We hope to have the pleasure of you visiting us again soon. Cheers

We are pleased to hear that you enjoyed your stay Rhandi! Thank you for sharing your experience, we hope to see you again. Cheers

Oh no Sharon, it is disheartening to hear that your sleep did not go as planned. We will check the bed to ensure that it is up to the James Bay Inn standards.We do have to apologize that you were not offered a blow dryer at check in. Coffee and tea as presented to you during check in is available at the front lobby from 6am to11am. Microwave is at the front desk upon your request. The amenities you mention are all available they are just not in the room. The reason for that is because we are a 1911 historical hotel. Having coffee makers and microwaves in all the rooms would kick the breakers. This would be a major inconvenience to all guests. Thank you for being our guest and for your understanding. Cheers.

Thank you Cathie! Cheers

Thank you Rosslyn for sharing your kind words. We enjoyed having you as our guest and we hope to see you again soon. Cheers

Neil, you are making us blush with your kind words. Thank you. We can't wait to see you next time! Cheers

Thank you Bonnie for being our guest. Summer time at the JBI is actually pretty cool. Windows open breeze coming from multiple waterfronts and a fan helps keep things cool.Pleasure was all ours. Cheers

Thank you Graham for taking the time to review us. Pleasure was all ours. Cheers

Woah! Thank you so much Sally for this outstanding review. It was our pleasure to have you visit us and we hope you will visit us again. Cheers

Thank you Debra for the recommendation and the kind review. It was a pleasure having you as our guest and we hope to see you again. Cheers

Thank you Marian for the four star rating. Cheers

We are sorry that things didn't go quite as we would have expected. Thank you very much for sharing your experience. We absolutely enjoyed having you as our guest and hope that you will try us again. If you decide to visit us again, feel free to give us a call before you arrive so we can attempt to ensure you have a better stay. Cheers

Oh no Dona, this doesn't sound like us. Feel free to reach out to us directly so we can learn more about the noise. Cheers

Hi Tim! It gives us great pleasure is reading that you enjoyed your stay Thank you for being our guest and for this wonderful review. Please came back anytime! Cheers

Hi Aprielle! Thank you for sharing your experience while being our guest. We enjoyed having you as our guest and hope to have the pleasure again. Cheers

Awe shucks Amy, we really enjoyed reading your amazing review, thank you. It was an absolute pleasure having you as our guest and we hope to see you again soon. Have a terrific day!

Thank you Scott for taking the time to rate your stay it was a pleasure having you as our guest and we hope to see you again soon. Cheers

Thank you so much Jordon for taking the time to rate us. Please come back anytime! Cheers

Fun times Michelle! We had a blast while having you as our guest. Thank you for choosing to stay at the James Bay Inn. We can't wait to see you again! Cheers

Hi Susan! We are sorry that things didn't go as you had planned. That said, our no pet policy is listed on page one of our website. We have no indicators or statements from us on any third party site that says anything different. We literally have no control over the algorithm and search features on Expedia or any other third party. And we have no control over the cookies and cache within your device while you are doing a search for hotels. Where it pertains to your experience at the front desk.1. When you checked in, no dog. Left and came back with a dog.2. No you were not permitted to wait in the lobby with your large dog. We have a no pets policy.3. Things only got heated from your side when I mentioned that you could not come in the building with your dog. To which your husband started raising his voice with the aggressive statement to stop him as you both proceeded to the stairs to head to your room. It was only after saying that if you bring the dog into your room, we would call the police, that you stopped. Then your husband continued to banter about a refund that we couldn't give you because it was pre paid to Expedia. But, we did mention to speak to management in the morning to see what could be done.4. This morning prior to this review you spoke with management and our team worked with Expedia to get you your refund with success. In conclusion, we get it. Pets are an extention of our families and feelings of being upset can happen when we can't bring our dogs in certain places. As pet owners we have the responsibility to be extra vigilant in knowing & respecting pet policies. This will help ensure these feelings of being upset can be avoided. Have a great day

Thank you Margaret for taking the time to rate us. Have a great summer!

Happy day to you Nona! Thank you for sharing your experience while being our guest. It was a pleasure having you stay with us and we hope to see you again. Cheers

Thank you Matthew for the 5 star rating! Cheers

Thank you for the 5star rating! Hope to see you again!

Thank you Thomas for the four star rating. Please come back to see us again! Cheers

We love your review. Thank you so much for being our guest, we hope to have the pleasure again. Cheers

We are so sorry Marina that you did not have an appreciation for for our hotel built in 1911. Our goal is to bring our guests a feeling of the past. That is our niche. Modernization would completely destroy all the history that we have preserved. Of course the room was small. You booked our smallest and most economical choice of rooms. Had you booked a queen or king room, it would have been much larger. Your room had a double bed and that is why the price is so low. As you mentioned in your review, in the descriptions coffee and tea is available from 6am to 11am in the lobby. Microwave is at the front desk. As for no fridge, again all other room sizes have a fridge. Petite rooms are for people who are looking to save a few bucks and simply need a place to rest. All the concerns you have mentioned are listed on the first page of our website and within the description on third party sites. In the future, regardless of where you book, we recommend to visit the hotel's website for a better understanding of what you are booking. Cheers

Hi Salim, thank you for being our guest. While we saddened that you didn't have an appreciation for our rooms, we are quite proud of the dated rooms. That is intentional and how we roll. We continue to boast that a visit at the James Bay Inn is like visiting the past. We understand that some will not appreciate our niche, we are ok with that. Thank you for taking the time to share your experience.Safe travels

Reading your appreciation for the James Bay Inn made us smile. Thank you for sharing and we hope to see you again. Cheers

Thank you Rika for the 5 star rating!

Thank you for choosing to stay at the James Bay Inn Hotel. We appreciate your kind words and hope to see you again Cheers

Wow! Thank you so much Shevaun for this amazing review. We are grateful that you chose to stay with us and hope you will visit us again. Cheers

Hi Marjorie! Awe shucks it is always an absolute pleasure having you as our guest. It's with guests like yourself that makes our job easier. We appreciate your kind words and look forward to seeing you next time. Cheers

Thank you Stella for sharing your experience. It was a pleasure having you as our guest and hope you will visit us again soon. Cheers

Thank you Cameron for the recommendation and for sharing your kind words. It was a pleasure having you as our guest and we hope to see you again. Cheers