They did not have my reservation from Expedia. I had my email with confirmation and number. I had to book two single rooms. I received an email from the hotel asking me about my stay. So, where was my reservation?
cheryl
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Maria、Dallas
2025 年 5 月 29 日
気になった点 : 清潔度
No thanks
Maria
2025 年 5 月に 2 泊滞在
6/10 (普通)
Karina
出張, 家族旅行
2025 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Property was clean and front foyer smelt good. Could tell right away that the facility was old upon walking into front door, but again it was very clean. Elevator had some issues and was operating very slowly. However, manager did have a sign posted that they were aware of the issue and a tech has been contacted. Room was clean. However, upon going to bed we were unable to close the curtain due to some of the curtain was missing. Therefore, a bright light shine in the room all night preventing sleep. Then there was a drawer on the dresser that refused to stay closed so we kept running into it when walking thru the room. The stay was short and served it's purpose but Management needs to look into doing some upgrades. Breakfast was done well and served timely.
Karina
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Anthony
家族旅行
2025 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Anthony
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Karen
2025 年 3 月 24 日
Karen
2025 年 3 月に 1 泊滞在
6/10 (普通)
Marissa
2025 年 3 月 22 日
Marissa
2025 年 3 月に 2 泊滞在
8/10 (良い)
isabel
2025 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location. Good breakfast. Great customer service. Only issue we had was elevator door poened very slow, but closed fast but was a little troubling. Sign was available assuring elevator was ok amd will be maintenanced
Beds were comfortablentoo and restrooms were clean.
isabel
2025 年 3 月に 2 泊滞在
8/10 (良い)
Phil
出張
2025 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
No, I will not.
Phil
2025 年 3 月に 1 泊滞在
4/10 (不満)
Patti
2025 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
The employees were very nice, but the bed was terrible. It felt like about a 30-year-old mattress. I didn’t sleep much at all. The lotion in the bathroom was half used. The towels were crispy. They were not soft at all and there were bugs on the floor, so it apparently had not been swept or mopped
Patti
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Jose、Brownsville
2025 年 2 月 17 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Ac was not working properly and tv not working
Jose
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Albert
カップルで旅行
2025 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stood at the Fairfield inn & suites in Victoria, Texas and I can say that it was a great stay. I will say aside from my one drawer that I opened one day and wouldn’t stay close was annoying but I found a way to temporarily fix it, my stay was nice the staff cleaned well, breakfast wasn’t the greatest but it was still nice, and you have the mall on one side of the hotel and a small shopping center on the other side and a couple convenient stores. If I come back I would stay here again.
Albert
2025 年 2 月に 11 泊滞在
10/10 (非常に良い)
Benjamin
2024 年 12 月 29 日
Benjamin
2024 年 10 月に 1 泊滞在
8/10 (良い)
Leon
2024 年 12 月 25 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Sensitive nose
Everything was wonderful. Just the bad carpet smell in the room was overwhelming. Or maybe the air-conditioning needs cleaning. But the people were awesome.
Leon
2024 年 12 月に 1 泊滞在
8/10 (良い)
Isaac
2024 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would stay again.
Isaac
2024 年 12 月に 1 泊滞在
8/10 (良い)
Ed
家族旅行
2024 年 12 月 8 日
良かった点 : 清潔度、施設のコンディションと設備
Good location.
Ed
2024 年 12 月に 1 泊滞在
8/10 (良い)
Roberta
2024 年 12 月 4 日
Roberta
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Ynez
2024 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ynez
2024 年 11 月に 1 泊滞在
4/10 (不満)
Mohannad
出張
2024 年 11 月 20 日
気になった点 : 清潔度、設備とサービス
Not clean
Mohannad
2024 年 11 月に 1 泊滞在
2/10 (非常に不満)
April
出張
2024 年 11 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was unkept drawers would not close and coffee pot didn’t work , toliet paper not stocked fridge was unkept and didn’t work correctly due to ice build up soaps were not stocked.. was told to use paper to close drawer’s ended up being given tape when asked to rectify the situation was told I can check out 30 minutes later … one thing that was good was the clerk on duty that night who tried her hardest to help calling management to fix issues unfortunately her hands were tied and had to do what was told
April
2024 年 11 月に 1 泊滞在
6/10 (普通)
Patrick
家族旅行
2024 年 11 月 11 日
気になった点 : スタッフとサービス
Location was great. However, there was a smell to the entire hotel. After booking a 2 queen room in advance, we were told they only had a queen for us. After complaining, they magically had the room we booked available.
Patrick
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Margarita
2024 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Margarita
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Chester
2024 年 11 月 9 日
Chester
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Roland
出張
2024 年 11 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
worms in beds
These beds had worms. changed rooms three times grossss