The suggestion from hotel cavalieri staff to walk our luggage to the apartment was absurd. Rolling a 29" luggage and wheely carryon over bridges with stairs is ridiculous and very contrary to a 1st class experience we paid 85 euros to have a water taxi to collect us from the apartment
A wardrobe door was broken off its hinges before we arrived making the safe inside unusable dissappointing
Felt a little odd to have to remove garbage and clean kitchen before we leave considering the price of apartment
anne
2025 年 6 月に 2 泊滞在
6/10 (普通)
Heather
小さなお子様連れの家族旅行
2025 年 6 月 15 日
良かった点 : 清潔度
The check in process is absolutely the worst EVER. They have you go to the primary location first to check in to then proceed to your apartment which is located across Venice. This becomes rather challenging when you don't really know where you are going. Traveling with a child, a woman in her 70's along with one other individual while carrying 4 medium size suitcases weighing ~ 40lbs. With all the steps and bridges throughout Venice makes it almost impossible with dealing with the heat. We had to pay 72 Euros for water taxi to be dropped off at Rinalto taxi drop then pay another 85 Euros to get taken around to the apartment location. The front desk concierge didn't seem to care all that much about our situation worn out, hot and exhausted trying to figure out where we needed to go and carrying all of our luggage. Then proceeded to tell me that the information of the check in process is located in Expedia. There is somewhat of check in desk at the Apartment location, I don't understand why they couldn't ask your arrival time and have someone meet you at apartment location or have something set up with Water Taxi service on them to pay if they want you going to both locations. The apartment was nice. The check in process ruined all good vibes of our stay in Venice. We did take a tour that was nice and showed us around all the great places of Venice.
Heather
2025 年 6 月に 2 泊滞在
8/10 (良い)
florent
小さなお子様連れの家族旅行
2025 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The appartement is very comfortable for a family with 2 kids and well localized. Our stay was good overall. They were only 2 things that bother us a bit : it's a bit dark inside the flat and the water pressure should be controlled : during our shower, they weren't not lots of water and we had randomly cold / hot water.
florent
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Ramon
家族旅行
2025 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very spacious apartment, it's so nice because usually you're cramped in Europe. We were on the top floor, and it would get a little warm sometimes, but since it was still spring, the Air Conditioner was not programmed yet, but some gentleman walked 20 minutes to bring me a fan, now that's what I call service. A
Ramon
2025 年 4 月に 4 泊滞在
10/10 (非常に良い)
Ana
家族旅行
2025 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable and accessible.
Ana
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Maria
2024 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and safe
Maria
2024 年 12 月に 2 泊滞在
8/10 (良い)
Dr.
2024 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely place in a central location. Clean, safe, attractive, comfortable. Appliances that work well even if simple.. Will stay there again.
Dr.
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Leah Czarina
グループ旅行
2024 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything is okay except for checking in. Nice location, clean, spacious.
At one point the Openow app keys wont work and I have to call help. Calling their help line means international call so it’s extra expense. Staff are located 6 mins walk from this apartment, theybhave another hotel property where you can bring your credit card to pay for local taxes etc. Staff there are helpful though including getting is a watet taxi back to the yrain station.
Leah Czarina
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
dan
家族旅行
2024 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is super clean. Their staff is very friendly and helpful! We wished could stay longer!
dan
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
paul
2024 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful Week in Venice
our stay at Bailo was superb. It was an ideal location handy for all the tourist areas without being overwhelmed by people. The area was more residentail and small business so we felt we got to know what life is like in Venice.
The apartment was very modern and quiet with all the necessary facilities including 2 full bathrooms in a very old building and area.
The staff were very helpful and cleaning was frequent.
The only thing missing was a laundary facility or access to a washing Machine.
paul
2024 年 9 月に 7 泊滞在
10/10 (非常に良い)
Devin
家族旅行
2024 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Devin
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Maria Fe
家族旅行
2024 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is clean and beautiful 😻.
Maria Fe
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Derek、Altoona
家族旅行
2024 年 7 月 14 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay, there is no staff on property, you have to call for help but every time we called they were very helpful. Nice and clean place to stay.
Derek
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Jennifer
家族旅行
2024 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed staying at the apartment. It was in a quaint and quiet area with excellent places to eat nearby. The apartment had plenty of space for our family of four! It was very clean and comfortable!
Jennifer
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Todd
2024 年 7 月 6 日
良かった点 : 清潔度
Todd
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
quang
家族旅行
2024 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is perfect for family. We stayed in the 1bd and it was plenty of space for our family of 4. Apartment was very clean and most importantly the AC was cold during our summer visit.
quang
2024 年 6 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2024 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great and reasonable option in Venice.
We really enjoyed our stay here. Personally I prefer more natural light but I think in Venice, light may just be challenging. Not unlike New York c
City.
The partner hotel was a phenominal help. Ai cavalieri I believe. The apartment was very clean and having the 2 bathrooms is a must with a family. Note, the 2nd bed is for one child. It was a perfect size for us. Close enough to sites but not so close to the train station.
We had some challenges getting the water bus upon arrival and lost hours on our boat bus pass because of it. This was annoying but had nothing to do with the place we stayed. Just note once you activate your card on day passes, you're running the clock.
We didn't really use the kitchen much but it was there. The fridge came in handy.
One thing I didn't like was it appeared you're not supposed to adjust the temperature on the thermostat. Only turn it on and off. The problem with that is that in the heat outside, I found the apartment to be freezing if the AC was left on. Too cold.
A really great location, cleanliness, and stay.
宿泊されたお客様
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Stéphane
2024 年 6 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Appartement vaste, bien situé, calme la nuit
Très bel appartement, vaste, bien équipé et bien situé. Nous avons laissé nos bagages à l'hôtel Al Cavalieri où nous avons été très bien accueillis et ils nous ont offert de belles recommandations pour notre séjour .
Stéphane
2024 年 6 月に 2 泊滞在
6/10 (普通)
Tejas
家族旅行, 小さなお子様連れの家族旅行
2024 年 6 月 1 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Property was good. Checkin process was a mess. AC was not running. Shower was broken.
These properties charge you a lot but their services and facilities are bad. I would recommend not going with them.