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"I have stayed on the 1st floor and there were some noise by other guests and staff throughout the night. The noise from the ice machine doesn’t help too. If there are rooms on the 1st floor must review the logistics from the laundry and back office, because they’re on the 1st floor too."

"I was moved to another room after check in. Wal paper beh"

"An okay stay not worth the price. Their system was down when we arrived and we were not compensated they had us wait for about an hour to check in. The room mirror had dark spots/stains. The parking lot was a little far from our room. The restaurant was overpriced with very few options to choose from (however they are in the process of making a new restaurant idk maybe that’s why?). A staff member misinformed us that the market closed at 10 when really it closed at 8 so we were not able to grab a last minute snack or beverage from the market. I just expected more from the resort I felt let down. I pray that if anyone decides to stay here they have better experience than I did."

"Not a misstep anywhere, and even a Bay view from our window! Avoid the wildly overpriced snackbar in the lobby, but everything else is perfect."

"Excelente hotel muy impecable sus habitaciones y el personal es agradable"

"I ABSOLUTELY LOVED THE CRUSH LOUNGE! I WAS THERE EVERY NIGHT OF MY STAY 4/23-4/27. All the servers were cool and my main guy was Miller. Management was very nice and recognized my birthday. I would go back there again! The Velvet Margaritas are to die for!"

"Everything was great!!!"

"The check in was easy, the room was beautifully appointed and spotlessly clean, lovely bathroom and bath products. My partner said 'that was probably the most amazing spa experience I’ve ever had (& I’m a spa junkie lol!) INCREDIBLE from the customer service to the treatments. The pool is lovely and a great resort like experience in the Berkeley/Oakland area. Wonderful on every level."

"Hotel was great. The only issue was that out"