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ザ ペニンシュラ ホテルの口コミ

4 out of 5
ザ ペニンシュラ ホテル
Les Dicqs, Vale, Guernsey

口コミ

9.0

とても素晴らしい

評価 10 - 170 件の口コミ中 95 件が非常に良い" "
評価 8 - 170 件の口コミ中 58 件が良い" "
評価 6 - 170 件の口コミ中 14 件が普通" "
評価 4 - 170 件の口コミ中 3 件が不満" "
評価 2 - 170 件の口コミ中 0 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Noel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pleasant comfortable simply furnished room, public areas decor in a rustic, seaside, nautical tone. I didn't experience any meals other than breakfast which had a good selection and choice. Overall at £105 per night I felt it was good value
2024 年 4 月に 3 泊滞在

4/10 (不満)

Marcel

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The staff was friendly and the food was average. The rooms did not have enough towels, we found a few massive spiders in our bed, our showers were ice cold, the telephone in the room did not work, the tv is about 15", and it's the first hotel that I'vr had to use an actual key to open our door - felt like we were back in the 70s.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Alison

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Peninsula Hotel is in a wonderful peaceful location. The staff are so friendly and helpful - they are all amazing. The dining is wonderful; I love the atmosphere in the gorgeous dining room.
2024 年 3 月に 4 泊滞在

8/10 (良い)

peter

2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Mrs D s

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great hotel and friendly staff
Lovely stay. right by the beach and staff were really friendly and helpful. Bar was really nice too with a good selection of beers on tap
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Gareth

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great!
Great place to stay!
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Margaret Yvonne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice hotel in a wonderful location. While some areas could do with a bit of a spruce up, nothing can detract from the amazing staff. Cheerful helpful friendly they are fantastic. Breakfast is good, restaurant very nice food too
2023 年 9 月に 5 泊滞在

10/10 (非常に良い)

Jamie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, beautiful property and very nice staff across all areas of the hotel. wifi signal in the room was insufficient, but there was a strong signal in the common areas. Good value for the price
2023 年 8 月に 2 泊滞在

8/10 (良い)

daniel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor Wi-Fi
Room on second floor Wi-Fi very poor did report but nothing changed
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Ester

2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Claudine

2023 年 7 月に 1 泊滞在

8/10 (良い)

Joyce Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel has had extensive refurbishment of the bar and restaurant since my previous stay a few years ago. Really nice bar with plenty of comfy seating. Rooms are a good size with WC separate from the bathroom, tea/coffee facilities and TV and hairdryer. Everything very clean. Staff all very pleasant and helpful, although my guess is some are a little inexperienced (Guernsey has had recruitment problems since Brexit and Covid). Self service breakfast, Swimming pool. Extensive grounds. Hotel faces le Grande Havre and bus stop close by. Bike rental available which will be delivered to the hotel. Lots of beautiful beaches nearby.
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Guido

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

c

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brilliant
Staff were great. Hotel was amazing
2023 年 5 月に 10 泊滞在

8/10 (良い)

Sue

良かった点 : 清潔度、スタッフとサービス、客室の快適度
More sockets less cushions please.
Obviously old fashioned but very tastefully modernised. However in the bedroom there were only a couple of sockets, charging iPads etc. The en-suite was quaint with a loo in a separate room to the bathroom. No central heating, but the wall heater was very efficient, the warmth didn’t really penetrate the loo or bathroom, it was spring time, so they were never freezing. The bed was very comfortable, not one of those terrible squishy memory foam things. As with most hotels these days there was a plethora of cushions which end up being chucked on the floor. I wish I’d bought shares in cushion companies, who’d have thought! The service was very good, helpful and friendly. And you don’t need a mortgage to buy a drink at the bar.
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Claire

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

daniel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay
Hotel very well positioned. Food in restaurant very nice
2023 年 2 月に 2 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Peninsula Hotel, is a good place to stay, great staff, good food and very clean

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A breath of fresh air - service with a a smile
After several lacklustre post-pandemic experiences with poor or reduced service in hotels, the Peninsula was a breath of fresh air. For all the usual interaction staff were pleasant and welcoming, and for additional requests they were very accommodating - and service came with a smile. The communal spaces were large, well maintained and inviting and the rooms were clean and comfortable. I would return.
2022 年 10 月に 3 泊滞在
Becky Winterflood - Reservations Manager からの返信 (投稿日 : 2022 年 10 月 26 日)
Many thanks for your feedback and we look forward to welcoming you again to the Peninsula Hotel

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A must stay …you won’t be disappointed!!
This hotel is a must stay its very clean staff very helpful and is my 5 visit so far…..beautiful food, lovely modern bar and plenty of choice. Highly recommended 5* service from the start
Peninsula at Night (July)
Beach behind Peninsula
Buses located 5 minutes from hotel for town
Beach behind Peninsula 2
2022 年 10 月に 1 泊滞在
Becky Winterflood - Reservations Managerからの返信 (投稿日 : 2022 年 10 月 26 日)
Many thanks for the positive feedback, we look forward to welcoming you to the hotel in the future.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 6 泊滞在

6/10 (普通)

Jez

2022 年 8 月に 1 泊滞在

6/10 (普通)

Terry

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
It was spacious wit comfortable rooms and well located close to 2 beaches. Good grounds although dried out through lack of rain.
2022 年 7 月に 2 泊滞在
Becky Winterflood - Reservations Managerからの返信 (投稿日 : 2022 年 8 月 11 日)
Hi Terry, Many thanks for your reply and we are happy that you enjoyed your stay with us here at the Peninsula Hotel. We hope to welcome you again in the future

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Alison

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the area - completely beautiful. One slight criticism: my room was right by the lift, which is really noisy.
2022 年 6 月に 3 泊滞在

10/10 (非常に良い)

Jonathan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good service, cleanliness and location. Couldn’t fault the hotel.
2022 年 5 月に 11 泊滞在

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful location, helpful staff, good food.
2022 年 5 月に 5 泊滞在

8/10 (良い)

Katie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were a lot of good things about this hotel. Friendly staff, excellent breakfast buffet and cleanliness. The downfall, was the bed. Old mattress, which was hard and lumpy. Very uncomfortable. I believe they have been doing renovations and upgrades. Too bad my room wasn’t one of them. Reception, dining room and bar area nicely decorated.
2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel n beautiful surroundings!
Such a great hotel surrounded by beautiful sandy beaches, easy bus access to St Peter Port and staff throughout can’t do enough. Food excellent a good choice and breakfast buffet or cooked to request I think deworming on how full it is. Excellent quality food, beautiful surrounds in restaurant and bar area. 2nd stay and won’t be my last. Keep it up guys!!
Bar area
Amaretti Sours £8.95
Espresso Martini £9.95
King Prawn Caesar Salad
2022 年 3 月に 5 泊滞在

10/10 (非常に良い)

Wendy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is in a stunning location with lovely grounds right next to the beach with tracks to take you on lovely walks. My room was fine, it was clean and facilities good. The decor will probably benefit from some TLC soon, and the bed was a little bouncy for me, but that is personal preference. The bar area and restaurant are lovely, the food very good, especially breakfast. Staff were amazing, very happy and polite. Would definitely stay here again. Thank you Peninsula for a lovely break 👍👍
2022 年 3 月に 3 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the staff were amazing!!
2022 年 2 月に 4 泊滞在

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Short stay. But enjoyable
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Leigh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 2 月に 7 泊滞在

10/10 (非常に良い)

Michael

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

daniel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Very nice stay staff were amazing will stay again
2022 年 1 月に 2 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good short stay. Pleasant hotel near the coast.
Staff could not have been more helpful. Rooms and public areas were well kept. Prices were very reasonable.
2021 年 12 月に 2 泊滞在

10/10 (非常に良い)

Marie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was perfect for me as the family home is just 5 minute walk away. Lovely aspect and views. Great staff, and amenities are very good. Hotel spacious and airy and food very good. Rooms are well presented, good housekeeping and nice to either join other travellers in the bar or stay quiet and cosy in room. A great stay.
2021 年 12 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place
Very friendly and polite staff, nothing was a problem. Great dining, bar, and relaxing area. The hotel was very clean and tidy. The food was very nice and had a good variety of courses to accommodate everyone. I would recommend this hotel to anyone and will be coming back again.
2021 年 11 月に 4 泊滞在

10/10 (非常に良い)

Darren

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very comfortable hotel with nice decor and a very good restaurant.
2021 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jennie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 2 泊滞在

8/10 (良い)

Kirsten

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good
Staff very attentive and friendly. Room could do with an upgrade but overall very pleasant stay
2020 年 2 月に 1 泊滞在
Front Officeからの返信 (投稿日 : 2020 年 3 月 2 日)
Good morning, Thank you for your review, we will pass your comments on to our team. We are sorry, however to hear that the room did not meet your expectations, but are open to your feedback.

10/10 (非常に良い)

jeananddavid、hayling island hants

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was nothing to dislike at all, it was excellent in all aspects, staff were fantastic nothing too much trouble, food great, room clean tidy and comfortable.
2020 年 2 月に 3 泊滞在
Front officeからの返信 (投稿日 : 2020 年 3 月 2 日)
Good morning, Thank you for taking the time to review your stay. We appreciate all your compliments and will pass it on to the team. We look forward to seeing you again.

8/10 (良い)

Thomas

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在
Guest Relationsからの返信 (投稿日 : 2020 年 2 月 18 日)
Thank you for reviewing your recent stay, we hope to welcome you back on a future visit.

10/10 (非常に良い)

MIRANDA

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely place
Lovely rooms, nicely decorated. Lovely food in the restaurant. Would definitely stay here again.
2020 年 1 月に 6 泊滞在
Guest Relationsからの返信 (投稿日 : 2020 年 2 月 7 日)
Good Morning Miranda, Thank you very much for taking the time to rate and review your stay with us and we look forward to welcoming you back on your next visit.

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are clean and spacious, restaurant has a nice nautical theme, food was very good, staff all happy and friendly.
2020 年 1 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2020 年 1 月 31 日)
Thank you for taking the time to rate and review your recent stay with us. We are glad to read that you enjoyed each aspect of your stay, and thank you for noting how welcoming our team are. We hope to welcome you back again soon.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very polite and although check in was at 2pm i arrived early and was able to check in at about 10.30am. Very much appreicated.
2020 年 1 月に 4 泊滞在
Front Officeからの返信 (投稿日 : 2020 年 1 月 22 日)
Good morning, Thank you for taking time to review your stay. We appreciate your complements and we are pleased that we could accommodate an early check in. Regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was excellent. Very good food and plenty of it.
2020 年 1 月に 2 泊滞在
Guest Relationsからの返信 (投稿日 : 2020 年 1 月 21 日)
Thank you very much for taking the time to rate and review your stay. Thank you for highlighting the excellent service received and the feedback on the quantity and quality of our food. We look forward to welcoming you back in the future.

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Xmas stay.
Didn't stay much in the hotel, but still my last visit the hotel has been updated and looks great. The service from most of the the staff was outstanding. Hotel is in a good location and the bus service is outstanding and you can get anywhere on the lsland to visit.
2019 年 12 月に 6 泊滞在
Guest Relationsからの返信 (投稿日 : 2019 年 12 月 30 日)
Good Afternoon Peter, Thank you for choosing to stay with us at Christmas and for taking the time to review your stay. We are glad that you have enjoyed the new look after our big renovation at the beginning of the year and thank you for commenting on the outstanding service from the team. We hope to see you again soon. From all the team here we wish you a Happy New Year!

10/10 (非常に良い)

宿泊されたお客様

2019 年 11 月に 2 泊滞在
Guest Relationsからの返信 (投稿日 : 2019 年 12 月 9 日)
Thank you for taking the time to review your stay, we look forward to welcoming you back in the future.