Vale da Ursa Vacations from ￥384,305

Loved every bit of this hotel! The staff were attentive and the whole resort was very clean. Will be back next year!

Brilliant breakfast choice and all staff very friendly and helpful. Nice apartment which isn't far from the marina with good shops,bars and restaurants.

This was almost a 5 star review - only 1 issue let it down. First the positives: Great location close to the beach and beautiful views from the pool area ( Pool area service very helpful and attentive). Breakfast was excellent - huge choice to cater for everyone and friendly chef preparing omelettes etc to order. Stayed here about 2 years previously - but since then chef and evening menu at the Kamal (casual restaurant) has been completely transformed - food is now exceptionally good. Room had all the amenities you would expect and was kept very clean. Staff everywhere except reception were extremely helpful and friendly. I had however several issues with reception staff - which I think comes down to inadequate training and in a couple of cases poor English (given that over 90% of guests are from the UK, English language capability surely has to be a prerequisite for selection). Final small issue relates to the building itself - looking very tired in places with peeling paint/ plaster - I think this needs to be a priority for the off season.

At check in the male member of staff was friendly but gave no information about the hotel like breakfast, car park, gym, pool etc. Our room was Sunset Suite which was a large room. The settee was made into a sofa bed already which wasn’t required. I asked a cleaning supervisor if the sofa bed could be changed to the settee but she didn’t speak English. I used the room phone to call reception and asked them but the girl said no it couldn’t be changed back. I asked a cleaner and she gladly changed it back. The bath had some chips in the base, a brown/red dirty mark of something and some bodily hairs within. The rest of the room was clean. The cleaning of the room was very good each day. The bed was very uncomfortable. The mattress really needed replaced as there was 2 large hollows in the mattress. Breakfast was excellent, a good selection of hot and cold food. Staff were very helpful in breakfast. All-in-all a good hotel. We would go back but only if the mattresses and pillows were renewed.

Very quiet and next to the beach. Peaceful area