Uzunkum Vacations from ￥129,300

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

Good stay, clean room

clean, updated hard wood floors. easy access to transportation and sites

The staff here was absolutely amazing! We were greeted by the sweetest female concierge. I'm so sorry I forgot her name. However, if for some reason she's not around, everyone was super pleasant, gave great recommendations and were always available for any questions we had. Rooms were very clean and pretty spacious. The bathroom was very nice. Breakfast in the morning had alot of options as well. Overall, we would definitely return!

Very polite staff. Hotel is in great location just overall outside view is opposite construction site and car park which is not very pleasing. Tasty and a lot to choose from breakfast. Downstairs spa area jacuzzi was cold.. steam room not working, juice bar not working, gym was shocking small one machine and looked like ordered from alibaba😂 got room on 6th floor by the lift, horrible. So noisy that felt like you sleep in the corridor no sound proof at all. Loud air-conditioning as well.. good value for money but did not feel like 4 star hotel at all