Utsu Vacations from ￥38,184

My overall experience at this hotel was good. The hotel is nice, clean, and located in a very cool area, so it’s definitely recommended. My only feedback, if anyone from management is reading, is that while I understand this is an unmanned hotel (which is why I rated staff 3/5), the fact that they weren’t able to provide us with an extra set of sheets since we were three felt a bit strict and rigid. Overall, everything was good. ---- 全体的に、このホテルでの滞在は良かったです。 ホテルは清潔で素敵ですし、とても雰囲気の良いエリアにあるので、ぜひおすすめします。 唯一のフィードバックとして、もし経営の方がご覧になっていればお伝えしたいのですが、無人ホテルであることは理解しています（そのためスタッフを3/5と評価しました）。しかし、3人で宿泊したにもかかわらず追加のシーツを用意していただけなかった点は、少し厳しく柔軟性に欠ける印象を受けました。 とはいえ、全体的にはとても満足しています。

very clean room, location is excellent.

Well situated for shopping and dining.

Highly recommend, the hot spring is the best. They don’t use recycle water. Perfect view in the area. I will definitely come back again to Kagoshima area just for this hotel.

I have traveled and worked in Japan for 10 years. This hotel onsen is the finest I have visited. The baths are located in your room, in common areas and in private family baths. There is a very special bath just steps away from the hotel below a WATERFALL, that can only be described as HEAVEN ON EARTH. I will return for another week at this hotel in April. Thank you Expedia for leading me to this magnificent destination.