University of Stirling

I did try to text directly, but received no acknowledgement, so posting this here. This is an Inn ( rooms above the pub). I did not receive any communication regarding the check in , until i got there and couldn't get in. The bar lady had to ring them to send it to me- so really bad communication. There was several issues with the room. The major one is that the shower drain was completely blocked. I would allow for around 1 min.shower before flooding the floor. Black mould has been there for a while due to this issue, The TV controll doesn't operate the TV. Some of the lights (or bulbs) don't work. In the listing there is a gift mentioned, but there was no gift. ( Unless it was a kettle and tea bags)? The walls are paper thin- i could here every word in the next room. Not only i could not have a proper shower, but i didn't sleep well either.

Had a lovely spacious family room. Lovely well kept grounds and courtyard. Some areas of the hotel a little tired but appreciate it must be hard to maintain such old buildings. Spa staff could've been more helpful but reception staff were very helpful.