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"Excellent service"

"Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK. "

"The hotel is beautiful! There is an airport shuttle to and from the hotel. The grounds are beautiful and the hotel provides many amenities such as a heated pool, water slide, daily socials twice a day, ping pong, public bath. The rooms were spacious, clean and the view from our balcony was beautiful. We will make sure to stay at this hotel every time we are in Okinawa. "