Umm Salal Vacations & Trips from ￥203,188

Staff and clean and spacious room. Bushra at the reception was very welcoming, pleasant and attentive. The bed was very spacious and comfortable. I liked that the hotel is well located. Easy access by walk to market, ATMs, Foreign exchage place as well as a bus stop that brings you to the metro I would have given excellent had there to be proper kitchen amenities. I would suggest that there be at least enough crockery and cuttlery for 2 people. Since hot plate is provided on request then there should be at least one pot and dish soap to clean.

The gentlemen at the desk was very considerate and helpful letting me check in little earlier seeing how exhausted and tired I was ! And for that I appreciated very much Thank you

Absolutely amazing waterpark — it’s huge, so even with plenty of visitors, the queues were never too long. The pools were lovely, the food was delicious, and the service was excellent. The rooms were also beautiful, spacious and very comfortable. Overall, a fantastic stay and a place we would happily return to!

All the male staff was completely rude and showed no interest in being helpful towards my questions. They didn’t even treat me like a guest, when I ordered food they made me come to the lobby to pick it up myself. The pool wasn’t even open that day. Did not feel like a 5 star hotel.