Umatac Vacations from ￥81,228

Hotel clean and good value. quiet and clean. disappointed of few food options such as buffet

There are loooots of ants...on bed, table,floor and in the cup...awful...

Room weren’t properly clean, saw bugs in the bed sheets. Lamps weren’t working. Made a complaint to the front desk about the issue. The front desk manager move me and my wife to a better room. This should not happen when we check in the room

This hotel is quite old and it shows inside the rooms. While clean, the carpets were stained, furniture is in poor condition; however, I’m not sure if updates are being done post 2023 typhoon Mawar. We were looking forward to a free weaving class we had signed up for, but with the tsunami advisory, they cancelled the class. No big deal, but every single other thing at the hotel was still open and running (ie restaurants, pools, bar, etc) — so that was a bummer. One thing to note, the blinds in the bathroom do not offer any privacy. So if staying w/ someone that isn’t family, that could be quite awkward showering with the blinds wide open. They don’t pull down the entire length of the window so you can see through the bottom portion. Parking is super easy and convenient. Extremely friendly staff and service. There really isn’t anywhere to walk to that’s close by, but very accessible with a car. Other than the rooms being a bit outdated, we enjoyed our stay nonetheless!

We enjoyed our staff but when we booked the room it was at full capacity whether was inclement . We had the family room and wanted our kids to be able to enjoy the pool unfortunately it was closed . We were hoping to use the pool at a latter time to enjoy the full experience especially since we spent nearly $500 on a room but we were offered any incentive for the pool Closure