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Reviews of UB Grand Hotel

3 out of 5
UB Grand Hotel
20/2, 8th Khoroo University Street, Sukhbaatar District, Ulaanbaatar

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mezaun Ramjohn, Mount Vernon

Liked: Cleanliness, amenities, property conditions & facilities
everything was closeby.
Stayed 7 nights in Mar 2024

10/10 Excellent

IRAYDA, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, the main lobby is not the best ( hiring someone to remodel it would do much to improve first impression) the rooms are good size and condition, the cleaning is a hit or miss we got one bed fixed one day and the other not, towels changed some times.
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in the heart of the city. Frendly staff. The food was so tasty. Highly recommend this hotel to everyone.
Stayed 11 nights in Jan 2024

2/10 Terrible

Berik

Stayed 1 night in Nov 2023

8/10 Good

Tsenguunjav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2023

8/10 Good

John, Chicago

Stayed 6 nights in May 2023

10/10 Excellent

Enkhbaatar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right in the canter of the city. But you might face some problems with the parking lot. There is a Coffee shop, Lounge, and nice restaurant in the building. Rooms are clean
Stayed 1 night in Mar 2023

10/10 Excellent

Enja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and free breakfast
Stayed 1 night in Sep 2021

10/10 Excellent

Tommy, Ulaanbaatar

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location, friendly service. Love to stay again 😊
Stayed 1 night in Aug 2020

10/10 Excellent

Anita, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to museums and shopping. Many restaurants are nearby.
Stayed 1 night in Jun 2019

2/10 Terrible

yong chun

Stayed 2 nights in Jan 2024

8/10 Good

Klaus

Liked: Cleanliness, staff & service, amenities
Eigentlich ganz gut. Lage Fußläufig zur Innenstadt. Matratze mir zu hart.Zimmer sehr gut Heizbar mit Thermostate zum drehen. Am Handwaschbecken, wasserhahn kommt kaum Wasser. Aber dafür 2 Duschen.Für unsere Gedanken nicht nachvollziehbar. Frühstück sehr Mongolien lastig.
Stayed 3 nights in Jan 2024

8/10 Good

Atsushi

Stayed 3 nights in Sep 2023

8/10 Good

Noriko

Liked: Cleanliness, staff & service
チェックイン時、予約者に名前がなかった。 空室があったからことなきを得たが、もし、繁忙期ならどうなっていたかと思うと怖い。
Stayed 7 nights in Aug 2023

4/10 Poor

Chise

Business traveler
Disliked: Cleanliness, staff & service, amenities
Room floor was dirty. Considering it is in Mongolia, it is acceptable.
Stayed 1 night in Aug 2023

4/10 Poor

SEON HEE

Traveled with group
Disliked: Staff & service
별로 추천하고 싶지 않아요
트윈 베드 룸으로 예약했는데, 더블베드로 배정하고 배째라네요. 가족이 아니라 단체 여행인데 정말 난감했습니다. 따져 물어도 바꿔줄 방이 남아 있지 않다고 하고 끝이네요. 수압이 약해서 물도 찔찔찔. 주위에 나이트 클럽이 있는지 새벽 5시까지 시끄러운 음악소리에 편히 잘 수 없었습니다. 9시 체크아웃인데 일요일이라고 조식은 8시부터 시작이고, 게다가 음식은 9시가 다 되어서야 제대로 나왔습니다. 다시 가고 싶지 않은 호텔이었어요.
Stayed 1 night in Aug 2023

10/10 Excellent

youngwoo

Stayed 1 night in Jul 2023

8/10 Good

keiko

Stayed 1 night in May 2023

4/10 Poor

Francis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치만좋고 청결과조식은 너무안좋다
Stayed 5 nights in Apr 2023

4/10 Poor

NOZOMU

Stayed 2 nights in Apr 2023

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023

4/10 Poor

Hiroshi

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
いわないと、掃除をしてくれない。タオルを替えてくれない。 アクセスはよい。 まだあたらしいので、部屋はきれい。
Stayed 8 nights in Sep 2022

10/10 Excellent

Gwon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2021

10/10 Excellent

OLEG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Kai Chung

Liked: Cleanliness
Not as good as expected
There's a pillar in the room next to the bed which is close to the window of the room. There's not central air-conditioning in the room except a device to regulate the room temperate. One day you they didn't leave new sleepers in the room and on the following day there's no toilet paper. However, the taxi service is excellent. I had to leave the hotel at 3:15 am for the airport and I asked the reception desk to order a taxi and it arrived earlier than the requested time.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 7 nights in Jun 2019